Staff were very polite and friendly.
Heating was very poor in the room 18.. When we checked in, we were given food vouchers,,we went for dinner at 7.45 and had to wait untill 8.30 to be served as the staff knew nothing about the vouchers,this was totally unaceptable,the bed clothes were damp in room 18,the noise from over head room at night was too loud, apart from the staff it has to rate as the worst premier inn i've stayed at.
Very comfy bed / ie very clean sheets and no roll together (double bed) and very clean room
pillows to soft for our taste
good double bed
my key card did not work all week end so chelsea the night porter had to let me into our room at all times.no hot water in room in the morning had to shower in the block.no phone in room to call hotel rec had to call 0871 no and pay 4 calls when i get free calls on a 061 numbers.got a long list.
it was very close to the sporting event we attended.staff wer plesant and very helpful
Excellent and freshly cooked breakfast.
Only one comfortable chair for relaxation in room. Other person had to recline on the bed.
Easy to get to once off the motorway, friendly reception on arrival
Didn't seem to be a choice of twin room rather than double on-line. Only 1 set of towels left when maid changed them
Had an absolutly great time, food in the restaurant was great and well priced
The windows seemed a bit thin and I could hear the traffic when I was in bed
Very good value for money, pleasent room. Breakfast was lovely and staff friendly.
Sound proofing of the room was not very good you could hear every noise from people walking along the corridor to everytime anyone opened there door it sounded like someone was entering your room.
Staff very friendly and helpful.
Computer based error on checking in meant that only one room had been allocated for myself and my colleague, when two rooms had initially been booked. However, staff were very quick to rectify this without any further problems. Fair bit of road noise throughout the night. Restaurant associated with the hotel was slow to deliver food on ordering, but when it arrived the food was fine.