Borovets Hills Resort & Spa

The hotel offers free transport to and from the ski slopes, a ski wardrobe, a great spa, and a variety of delicious food options, including many vegetarian choices.

Guests have mentioned issues with regulating room temperature, broken shower heads, and undercooked chicken. Some guests also experienced difficulties with the functionality of the Jacuzzi and Turkish Bath in the spa.

The hotel is located close to the Yastrebets slopes, offering a peaceful forest setting. It's important to note that the hotel is not within walking distance of the main Borovets town, but it's a 5-minute walk to ski down to the Borovets base station.

The hotel provides a diverse and tasty food selection for both breakfast and dinner. However, some guests have mentioned that certain meals were overly salty, and some items, such as soup, were not served at the ideal temperature.

The hotel offers a large and clean spa area with a big swimming pool, saunas, and a relaxation room. However, some guests have reported issues with certain facilities, such as the Jacuzzi, steam room, and Turkish Bath, not being fully functional during their stay.

Several guests mentioned that the rooms were either too hot or too cold, with limited control over the temperature. It's advisable to request a room with proper heating control to ensure a comfortable stay.

The shuttle schedule to the ski slopes might not align well with breakfast times, making it challenging to catch the early shuttle. Consider discussing the shuttle schedule with the hotel staff to plan your day effectively.

Some guests reported that certain SPA facilities, such as the jacuzzi, steam room, and Turkish bath, were not consistently operational. It's recommended to verify the functionality of these facilities upon arrival to manage expectations.

Opt for a room with a balcony to enjoy excellent views of the mountains, as mentioned by several guests. This can enhance the overall experience of the stay.

While the food was generally praised, some guests found certain dishes to be overly salty or not hot enough. It's advisable to be mindful of dining expectations and perhaps explore nearby dining options for variety.

Several guests highlighted the need for room renovations, especially in the bathrooms. Before booking, consider inquiring about the availability of renovated rooms to ensure a more modern accommodation experience.

Given that some SPA facilities were not consistently operational, it's recommended to plan SPA visits accordingly and inquire about the status of all facilities upon arrival to avoid disappointment.

If you have special dietary requests, consider discussing them with the hotel staff in advance. Some guests appreciated the hotel's accommodation of their dietary needs.

The hotel is close to the Yastrebets slopes, making it convenient for skiing. However, for more varied skiing experiences, consider exploring nearby slopes and chairlifts, such as Yastrebets 3, for a change of scenery.

While the rooms were generally cleaned daily, some guests reported issues with cleanliness, such as dusty furniture and unclean bathrooms. It's advisable to manage expectations regarding room cleanliness and communicate any concerns to the staff promptly.