Guangzhou Hotels

Location, staff friendliness 1. Complimentary fruits was only for first day.

As an alleged five-star hotel, The bed linens and ropes are OK for comfort. The size of the room is also decent. They have BBC, French channels. The breakfast is poor: small restaurant, lack of choices, too many people and the quality of food is far from anything five-star. I came back to my table with food only to find all other 3 chairs I wasn't using intact but the one I was sitting on just somehow vanished, gone. And the fork and knife and plates were still resting on the table. Haunting! I looked around and saw probably my chair being seated by a mid-age women in the alley, who was enjoying her food and chatting with her friends. The room was a smoking one. Hate smoky air. The View: window opens to the roofs of shabby building and the cramped city skyline in polluted smog. The design of the room is rather strange. The cleanliness could have been much improved on the carpet, the surface of the sofa, etc. to live up with the five star rating. The cheap pack of for-sale toiletries, bottled water of a new local brand, and box of Chinese tea should be removed to upgrade the taste. The TV is small, not high resolution, and cannot adjust in any direction, not to mention using your USB for your own movie. The tea bag and nestle instant coffee reminds me of a basic 3-star facility. Guests had better go through the full price list of every single item in the room, from bed head board to tea spoon. The completeness of the items you can or cannot see really frightens you to death of damaging the cheap setting. The location: the hotel hides itself in a crowded and dirty residential complex. Reaching there at night is a challenge of GPS. The check-in staff was a cold poker face. He set me aside waiting and dealt with some other guest behind me while being unclear of my booking, no explanation nor guilty feeling. Actually, on the twentieth something Floor, it shows it belongs to some service apartment company. Where am I? A real five star hotel or an average service apartment I find easily find at half the price on the Internet?

Great location at this hotel, but I arrived very late one night in December and my room was boiling hot, I asked for another room and was refused, no AC, they sent a fan. The room had no ventilation so it stayed hot all night.

convenient location since i was visiting someone that lives at the marriott apartments next door. The pool was nice as well and open late. bed was not very comfortable too hard for my preference

Good location just above metro station with two lines, good chinese cousine on 8th floor, garden and pool. Definitely good times for this hotel passed away. Need general refurbishing, corridors are smelly, disgusting bathroom, carpets are with huge spots, it's worth only *** european standard. totally overpriced!!!!! Staff didn't want to help me making a chinese call to clarify the matter with missing train ticket.

I actually I liked nothing during my stay at Dong Fang Hotel. the staff were not friendly at all. the room was given to us at the end line of block No. 2 and it is very far from the hotel reception and the swimming pool. the carpet of the hotel is very old with bad smell. I requested them to move to the other block which is new but they refused. It seems that the staff of the hotel don't like ARAB people and the staff intended to give ARAB people bad and far rooms. I don't suggest the hotel at all. I actually I liked nothing during my stay at Dong Fang Hotel. the staff were not friendly at all. the room was given to us at the end line of block No. 2 and it is very far from the hotel reception and the swimming pool. the carpet of the hotel is very old with bad smell. I requested them to move to the other block which is new but they refused. It seems that the staff of the hotel don't like ARAB people and the staff intended to give ARAB people bad and far rooms. This is only 3 star hotel.