Guangzhou Hotels

The size of the king size bed was great; the breakfast buffet opening hours were good (you don't have to rush).

The room and halls of hotel look old; the bedroom was spacious with big bed but everything looks old with no real facilities. The TV was small and very, very old. All of this would be very acceptable for a budget hotel but not for a hotel this type. The value for money is quite poor.

I requested since booking to stay in the non smoking room, but the staff still put me in the smoking floor. So I requested to move and they move me to the room where smaller and cheaper than the cost I paid. So I denied to take it, finally, they moved me to the non smoking floor in the type of room that I booked. And it's such a waste of time!

Good location just above metro station with two lines, good chinese cousine on 8th floor, garden and pool.

Definitely good times for this hotel passed away. Need general refurbishing, corridors are smelly, disgusting bathroom, carpets are with huge spots, it's worth only *** european standard. totally overpriced!!!!! Staff didn't want to help me making a chinese call to clarify the matter with missing train ticket.

The room was spacious, the bathroom was equipped well, very nice bar with places outside in the beautiful garden.

The breakfast was not diverse, windows in the room were locked therefore it was a lack of fresh air.

Location on Shamian Island and helpfulness of staff

Nothing to mention.

The location is very central. Shamian island is beautiful. The breakfast was reasonably good. The staff were pleasant. The rooms had an old world feel about them.

The rooms particularly the en - suite were a bit shabby and in need of an upgrade.

Is great hotel

Wifi is very bad

the renovated rooms are beautiful

the mattress is too stiff

My flight was delay significantly, I arrived at the hotel 3am the next day. The staff in front desk is very helpful, he not only put me in a non-smoking room as request, also upgraded me to a suite.

The staff were very helpful with good english and the room was very comfortable.

All was good

the room i booked a suit it was big room,comfort,faboulas

you dont get taxi easly

The view from the south facing rooms is spectacular!

They did not respond to my request for confirmation of room type, but at checkin it was what I had ordered. Also they do charge for wifi.

there is small shopping area so you can find what you need like supermarket ,starbucks,beakry ATM ,macdunalds.

Long time for cheack in and cheak out and the resaption very busy .and abit pricy

The way the staff attended to any querry, was good. They attend everyone well, I liked that.

They should take any telephone call very seriously.

The hotel is exccelant. Very modern and the room is has very nice view.

If you want to be near the city, this is not the right hotel for you.

Helpfull staff, good food, nice rooms, evening enertainment in the bar, the design of the hotel, good shops

The hotel is just o.k. I would not give it more than 3 Stars. It is clean but you can easily see wear and tear in every details of the hotel's room. Looking outside the window seeing a nice size outdoor pool with next door yard filled with construction debris.

Staff may not always have a good command of english but they would do their best to try to help me with my needs ; Overwhelming choice of excellent Dim Sum for breakfast (did not even try their continental buffet) ; Free wired internet ; pool ; great value for money

Looks like it's just accross the East Train Station on the map.. It actually is but you have to cross a 6 lines freeway to reach the hotel (people do it, it's probably not a good idea to try if you are not used to the chinese way of crossing roads). No overpass nor underpass near the hotel. The taxis drive to/from the station takes 10 minutes ; Their travel agency cannot make reservation for train tickets (but ok for air tickets)

Service was very Good, Atention was excelent

Facilities are getting old...Besides that, the hotel is good.

This was one of the most pleasant experiences staying on a business trip in China. The staff was incredible. I stayed on the executive floor. The service and amenities were amazing. I will definitely stay there again.

Very nice room . Good breakfast . A little too expensive for what it is offering . I stayed during Canton fair ,maybe this is the reason why I thought a little expensive but I would recommend this hotel

Location ! . It is central and nice , but in the area are a lot of office buldings . you just cannot go from the hotel and drink a beer or go to a restaurant within walking distance . You have to take taxi .

The very good breakfast and buffet.

the buffet was very expensive and ref. location, the webpage said 15 min to the Canton Fair and it took 35 min.

rooms, breakfast, luxury, they even upgrade us to the club room because we were three!

too far from the down town and the fair, but they have shuttle buses for free for main places in the city around the clock, so it's not a big negativity

Excellent restaurant on the third floor. Courteous and conscientious staff.

Photos on the site did not meet with reality. The bed was small in length, dangled his legs. The room is old, you must update the furniture, sanitary ware, bathroom mirror. Very noisy ventilation. The air in the room damp and musty.

the worst room in my life i ve ever live...

Please write at least 15 words

The Supervisor at the reseption...I think her name was Angel

I had one bedroom apt. for 2 adults and only breakfast for one was encluded.bed was not comfertable

Location,

The single room didn't match the description. Even though the online description stated that the room was meant for two people this wasn't true. The staff called this a "mini-room" and it was only stocked for one person (one towel, one glass, one pillow, etc).

Good value for business

The al a carte food in the restaurant was not good. Ordered snails and delivered shrimps on fruit. Ordered seafood fried rice and received fried rice with a little seafood withe a chicken joint thrown in!

Just the stay

They charged us more than what we booked from booking.com. The staff was rude and we argued for 1 hour at cherckin. They blamed the rate change for 40USD increase which is impossible. Next morning we had to rediscuss with the manager and finally they agrees to lower it a little. But at checkout agin they made the same mistake.

room was very big and clean

food price very expensive they add 15% srvuce charg

the staff was very unhelpfull, unpolite, they could not help on anything