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Location was perfect for skiing, hospitality of staff was outstanding, No bad points
Location - once we managed to sort out the clarify the potential for walks(away from the road) Front desk staff initially were of NO help at all with advice for walks in the Black Forest...didn't even know about the wanderweg map. Did have the feel of being a tourist bus and care centred through way...which did not match our train, walking approach to travel
Good service and food that to me is what counts. Needs better reading light in the room.
We loved the beautiful setting of the hotel, the friendliness of the staff & the excellent breakfast offered. It was the best hotel we stayed at during our 3 weeks in various parts of Europe
Excellent location and easy to find. The hotel staff were very helpful. One of our party has special dietary needs and this was no problem. A free computer is available in reception with printer and access to the internet No
Beautiful area. Very relaxing. Very friendly and helpful staff. Many (all?) rooms have a little balcony. Nice walks/hikes can be done from just outside the hotel. A little far from a train station or the Titisee, but if you have a car this isn't a problem.
The wonderful fresh air of the Southern Black Forest, the running water of the waterfall and the peacefulness all at the hotel. Beds were very comfortable but as is common in Germany the double bed is split into two for "individual comfort". It is what one would expect in a traditional Black Forest country hotel. Meals times were not clearly marked and we feel they should be prominently displayed say on the bedroom door, especially Breakfast which we nearly missed because of a misunderstanding but the hotel staff allowed us extra time! Don't care for brown decor and dim lighting in the bedroom.
The authentic Black Forest style, the cozy atmosphere, the excellent and caring staff.
quiet restaurant with vegetarian food was very poor
The location of the hotel was good. very near other features of interest in the area. The breakfast was very good too. The entrance was very dull and not very welcomming. Their were no tea and coffee making facilities in the room.The hotel did not do laundry sevice.No mini bar in the room.The tourist information was not good. I also felt that non German speakers might find it difficult. I found the menu in the restaurrant to be exspensive.
Peaceful and relaxing
A comfortable hotel in an excellent location. The meals were excellent with modest servings.
The area of the hotel with the lake is wonderful There were to many animals (dogs) that barks to much (noise...) and scary the kids.
Swimming pool,sauna, breakfast Location in front of road
Private lakefront property
Pleasant/willing staff; delightful food and drink; comfort and warmth; excellent location; value for money; we will return.
Wonderful and beautiful location on the lake as wel as panoramic view of German Black Forest.
Everything, the restaurant, the fitness, swimming and the location
Great staff and the setting was wonderful
Staff was kind and efficient, Check-in was quick and effective. First impression was absolutely positive. Hotel location and structure are really beautiful. The lake terrace-bar is a plus. A four-star 'S' rated Hotel cannot live without wi-fi in the rooms and with poor or no connection overall. The room furniture and textile were obsolete and room confort not adequate to the category.
Outstanding lakeside/mountain location with polite, professional & welcoming staff. Combines a traditional German feel with excellant food & wine and a relaxing ambience.
Very nice location in the picturesque landscape next to the lake. Wellness area in the hotel is great; not very spacious, yet new and well taken care of. Free internet and parking. Price level is well too high for worn out rooms with a view on a parking lot. Not worth it. Furter, the hotel and surrounding area is populated rather by older people, which gives an "Altersheim" feeling during the stay. Perhaps, therefore, the opening hours are also limited. A full menu at restaurant is offered until 8:45 pm; while the breakfast is served only until 10:30 even on Sundays.
I mostly liked the outside pool with its wonderful view to the lake and the private beach at the lake shore At checkout the clerk didn't accept my credit card that I used to book for the hotel. He asked for a pin number that I didn't know what that is and at no other hotel I was asked for it.
the view is beautifull the service is good
Very pleasant stay, superb breakfast, helpful staff, excellent location.
Excellent services, the view from our room is really good
very nice kitchen and room facility, perfect river view, very cozy place just like home. The family like it very much.
We actually stayed in the block of apartments 200 metres from the hotel.Service from staff in the breakfast room was excellent. Quality of the rooms/furnishing very good too. The hotel restaurant was very good quality and again service from the staff excellent. The fact that the first apartment offered did not have private balcony/sitting out area and motor bikes were able to be parked right outside the patio doors. The walk from the hotel - though not long - was up quite a steep hill-this put us off using the hotel facilities such as the swimming pool.
very very nice !
Perfect location by the lake Titisee. Spectacular views over the lake from the room. Decoration of the hotel charmy and romantic. Good breakfast. Lovely service of sauna (free) and spa (under payment). Dinner service was really bad for an breathtaking hotel like this. Menu was really short in variety and prices were really high related to the quantity served. It is a point really neccesary to enhance.
the apartment was plenty big for 4 adults and was clean. We had a good view of the lake that we enjoyed. Even though we didn't take advantage of the free transportation (city bus) it was nice to know we could have gotten into the main shopping district easily.
Superb hotel and hospitality. Great veiw across the lake from the room balcony and dining area. It was the little touches that made this hotel special, for the price. Strawberries in room on arrival, etc. The food in the restaurant was out of this world. All the things that I would expect to find in a far more expensive hotel were here in this friendly, very comfortable hotel.
View, food, friendly staff - excellent None
We loved the private apartment and the lovely views over the lake. Delicious breakfasts each morning were wonderful and the boat dock was convenient too. I would love to have had screens on the windows so we could leave them open for fresh air. Bees were abundant and my husband is highly allergic to them, so we didn't feel we could leave them open.
Such a gem of a place! The history and character of the place is so charming. The facilities are fantastic and service excellent. Good location to visit the Black Forest region. Would love to go back again.
the atmosphere i n and a r o u n d the hotel No
friendly personnel, excellent organization
Excellent service good food, warm hospitalety.Good location Fitness room should be Airconditioned.
The excelent facilities, Location & Atmosphere
You really feel very well taken care of, with very large and luxurious rooms, very kind and professional staff. Hotel has own park and an exquisite wellness with several saunas, pool, jacuzzi, etc. This family-owned luxurious hotel beats most 5* chain hotels.
Location and views were good I had a live earwig served in my drink which ended up in my mouth. No one appologised or even cared about it.
The place is wonderful, the hotel infrastructure is excellent and the price is fair. The english should be better spoken for non germans like me.
extremely quiet location, fantastic view from the balcony (with long chairs), nice sauna and very good buffet-restaurant where both dinner & breakfast were delicious. room was quite old fashioned with hard mattrasses and rather dark bathroom
Breakfast was okay. Rooms are over prised.
The extra bathroom in our room.
Beautiful surroundings, walks through the forest, the pool was good.
Helpful staff, good hotel layout, beautiful surroundings, beautiful reception lobby The bathroom needs to be updated and needs more lighting. After snow the driveway needed to be cleaned.
Excellent views from the hotel. Hotel facilities excellent. Our room had bare flooboards unvarnished, not so nice with bare feet. There was a small irritating infestation of earwigs which even got into the bed.
Contrary to other feedback seen on Booking.com, all staff spoke very good English. This was our honeymoon and staff made it feel special by providing champagne and petit fours in room on arrival, and special heart decoration on our table at dinner and breakfast each day. A huge but quiet and restful hotel with fantastic facilities. Thoroughly recommended!!!!!
The location, the hotel is close to the train station, and it is possible to walk to most attractions. the rooms were spacious and clean, and the staff very helpful. I would stay here again. There was nothing I didn't like, every thing was great !!!! I haven't looked at the guest reviews on web site, as my husband and I have stayed here before a couple of years ago, and it was great then, this time I am travelling with my sister. (you need to add single family members to your travelling as.....)
Its Location is good. No Room Service
Delightful situation Even better if we could have appreciated the lake view from our room which had been stated on booking informatoin.Half board menu very good and very helpful staff. Night time room temperature too hot.
The location was great. Close to Triberg, Feldberg, Freiberg. The front desk personnel were very helpful. They had an excellent variety of hot and cold items on their breakfast buffet. We ate dinner in the restaurant 2 nights, and the meals were very good. There were alot of people on a tour, and also on the half-pension plan. Dinner our first night was frustrating because our waiter was busy, busy, busy with the tour folks, and other diners on the half-pension plan and didn't even acknowledge us for over 15 minutes! He actually cleared the tables next to us when we had to ask him for service! We didn't even have menus yet! The menus were thrown at us, and as he was racing by (to clear yet another table). The half-pension diners ate their dinner 1 1/2 hours before our reservation-we purposely booked our dinner on the late side to avoid this. Also, for this price, I expected some of the fun toiletries in the room.(shower cap, lotions, etc.) Nothing except bodywash in the wall dispenser.
Very nice location, staff was very pleasant. Breakfast was quite good and large spread. Quiet and relaxing here.
seclusion provide rooms with king or queen size beds
The lakeside room is ideal and the location of the hotel (being close to the market platz) is great. The paving brick leading to the front entry could use additional maintenance.
Good location overlooking the lake with its own lakeside section. Courteous staff and overall a pleasant place to stay. Evening meals and drinks were quite expensive.
Good location and facilities great food and friendly staff
beautiful location,room with view of lake and the professioonal staff made us feel welcome and comfortable english menus
Good roomm with lake view. Very good food in restaurant even though we arrived very late and they weer just closing!
Excellent staff. Very polite and helpful. Suggest a menu in English. No lift, long climb to the forth floor. No light switch at bedside.
A nice, quite hotel close to the rail station, shops, restaurants, and foot paths for walking in the Black Forrest.
this is the best hotel during my trip .very good service and only 10mins from railway station .quiet place.and they recommand some nice sightseeing places to me as well .i would like to say tks here again .i wl recommand this hotel to all of my friends and if i have time .i wl travel there again .take more days to relaxation .
In overall - a good hotel. Excellent location near the train station, good breakfast The WiFi is not free and is only available in the lobby and the restaraunt
Very nice hotel and good location
-Location -service (friendly, polite, responsive) -breakfast -No lift -couldn't get an extra night because they were full!
Peaceful and caring staff made our stay very comfortable and nothing was too much for the staff. Too many stairs to reach a room at the top, possibly a lift would be of assistance
basic and clean no lift
Room is very big. Everything is great for a family. The color is a little bit dark and depressing
The breakfast was fantastic. This was by far the best experience in staying in this hotel. Between leaking toilet, a shabby run down appearance, and the incredibly small rooms, it is difficult to determine which is the deciding factor in us not returning to this hotel.
Our room wasn't accessible by lift. Fortunately a very helpful member of staff brought our cases up for us.
the ease of check in, the location to the town and train station and also the lounge
Excellent breakfast buffet. Hotel offers all facilities for a relaxing weekend or short stay. Great location very dirty carpet in room. Hotel staff correct, but not overly friendly.
Cosy, well located hotel but in any way Titisee is a small place. Excellent breakfast. Rooms and bathrooms are too small. The summer temperatures are soaring and the rooms do not have fans so it is very uncomfortable and hot. Fans must be provided for the hot summer months.
We booked a room and had a suite. There are actually two rooms, a bedroom and living room with balcony. We loved it. We did not have more time to stay longer!
This hotel exceeded our expectations in every respect! Of 14 nights in Germany, Austria and Switzerland - this hotel was among the very best. Our room was very large (standard double), very clean with large windows and patio. Parking was right outside our door. Beautiful facility with cafe, bar, fine dining. Lovely indoor pool, sauna, solarium, laundry facilities, billiards - the works! Very convenient location, quiet and scenic. What is really special about this hotel is the staff. From the front desk to the bar and the dining staff - all were friendly and accomodating. The breakfast was wonderful with a huge selection of items. We enjoyed a lovely dinner in the dining room - the food was really delicious and the service was first class (and reasonably priced). Don't miss this hotel -- we wished we could have stayed another day!
we didnt know that in november most of the places will be closed. But the stuff was helpful. That is the most that i like not expecting for the first time going to a place that i dont know without no excurtions.
Very close to amenities None
fantastic location fitness room is outdated with broken equipment
Swimming pool, breakfast, evening meal, lounge area.
this was a family run hotel and we were travelling on motorbikes. they made us so wellcome and even had a special workshop for the motobikes so you could clean them/check oil etc. evening meal was excellent.
Welcom and services
Very friendly and very good services and comfort
Lenzkirch is a small town 10 km from Titisee. But very beauitful and quiet town with. Excellent place to unwind. The owners (an elderly couple) and the staff were very helpful and friendly. They do not speak any english except for one of the staff by the name of Anil. Excellent value for money. The restaurant in the hotel also serves some excellent local food at a reasonable price. Not very easy to locate. But once you find the place it is worth it.
Very nice place , nice staff No
The hotel owner is very friendly and helpful and takes parts personally in ensuring that guests are well taken care of. I toured 4 & 5 stars hotels across Europe and I highly recommend this little town hotel for its character.
Extremely friendly and helpful staff.
Nice spacious room, large bathroom with good shower. Food in the restaurant was excellent. Varied breakfast. If you have limited mobility be aware that not all parts of the hotel are accessible by lift.
This hotel is in acharming quiet rural village easily accessed by bus and train. Dinner at hotel was dismal. Everything was satisfactory. A new place, it is run by father and som. Only son speaks Eng.
Good location in Black Forest, helpful and friendly stuff
environment around the hotel is wonderful a little far away form the town. but the bus station near the hotel is convenient
The good weather. Bedroom reaked of stale cigarette smoke including all bed clothes. Although sheets and pillow case were changed after complaining the smell persisted. The whole hotel had a run down and ill-kempt feel about it. Although half board was booked the evening meal offered only a buffet which whilst offering a choice was out too long and not up to usual German hotel standard.
beautiful location, room size, balcony, totally run down and dilapidated in places - needs thorough redecoration clean up inside and out
Great location,excelent bathtub,warm and relaxed family atmosphere
Liked the location away from the busy town, accessible by bicycle, Room outlook not very pleasant, overlooking garage and wall.
Feel-like-home atmosphere, very good restaurant service, free internet access, beautiful and quiet surrounding nature, good location, all in all - excellent value for the money paid no fixed telephone line service in the room, which is very inconvenient for a foreigner. also, the mattresses in the beds are way too soft, IMO.
Friendly staff. The hotel was in the country side and the breakfast was excellent value for money heating was not so good and contruction is still going on parts of the hotel.
The hotel was very close to the Ski lifts. The dinner was superb. Also, the hotel staff was very respectful towards being allowed for travellers to have pets with them.
Please write at least 15 words
The Hotel DIANA is very quiet and you can repose. The swimming pool and the sauna are very pleasant. It is near a Lidl. They did not change the "draps de lits" for 5 nights! The hotel is expensive for a 3 "étoiles".
The hotel is in a beautiful and quite place, with wonderful sigths to the Feldberg summit and the Titisee. Its situation is perfect: close to Freirburg, Belchen, Feldberg mountain, Triberg and Todtnau waterfalls, etc.
Extremely clean and nice! Great staff and great food! Fantastic dinner!
The pool is nice. The staff are nice. There is nothing to do after 8pm. No bar. You need to walk to a nearby pizzeria on a busy crossroads. Pricey for what it offers
Room and bathroom were big enough and clean, nice swimming pool, good breakfast. The prices are too high for the quality of the hotel.
Great location with convenient parking. Attractive view of village center and surrounding hillsides from the room's balcony. The ensuite bath/shower had been recently remodeled.
The hotel was perfect. Any direction was beauty and adventure. The rooms were beautiful. Staff was outstanding.
Comfortable room, with the best shower I have ever used. Good facilities, excellent location, friendly staff. Superb base for exploring the southern Black Forest. Recommended.
We have had a very nice stay in this hotel. Good ambience, The lacality is centered in black forest tourist area near the Titisee. Supper in the local restaurant is a tasty meal and good service. The main building is close to the railway station. We were told that it is not so noisy but did not want to take a chance to sleep there, so we were offered a room in the other building which is close by but a calm place and were satisfied with it.
Good standard of food service in the hotel was very good. Our romm was in an annex some 200 mtrs away from the main hotel not good to have to walk in the rain for dinner. They had obviously booked a large party into the hotel and we had been moved out.
The hotel is centrally situated and adjacent to the local train service and travel is free in the region if you stay at the hotel. Just 10 minutes from Lake Titisee excellent for exploring the locality. Good breakfasts. A family run hotel where high standards are maintained. Good parking. Nothing
close to the railway station, our room is comfortable
Comfortable location. Close to Freiburg and easily accessible by train, and at the same time in nature.
a nice place to stay.