Old Town Apartment Spilberk

The apartment is nice except for the fact that there is no elevator and is on 4th floor. The apartment is quite large. A big and modern apartment. Air conditioning and clean. Very nice flat in the old renovated house in the city center, spacious and comfortable. Big bathroom, large common space and two cosy bedrooms. Very comfortable beds. We loved the location of Old Town Apartment Spilberk. The Spilberk Park is just around the corner. Also the apartment is very spacious and I really loved it’s planing. The host put additional bed in one of bedrooms, so it was perfect for my little son. The bedclothes were fresh. The view from the roof is very romantic and picturesque. Well it is cheap compared to most options. Nice clean warm apartment. The apartment during winter is quiet, not much noise, very specious rooms in every aspect. The check-in process is effortless! Everything is perfect.

Check-in procedure was a nightmare! Keys are located in a cafe in the busiest part of the city center, half an hour walking away from the actual apartment. At the cafe we had to wait what felt like an eternity before getting the keys. Wanted to check-in earlier which wasn’t possible, thus we had to go to a third location to deposit our luggage. 4th floor no elevator and is not being advertised accordingly. Also not having electricity in one of the bedrooms during the stay Parking. 1) No credible attempt at curtains in bedrooms. Couldn't sleep past sunrise. 2) Generally pretty run down. 3) Unpleasant decoration (pregnancy photos of the owners????????) 4) Very poor check-in procedure. No instructions provided. Had to pick up keys from a cafe "in close proximity" (turns out it's 25 minutes walk away) 5) Owner attempted to inflict charges for made up reasons. The apartment is situated very close to noisy Street. The access to the apartment was unnecessarily complicated and hard. The owner was really uncommunicative and unhelpful. He acted as if our group was a bunch of thiefs, trying to break into the apartment. We needed to give him much of our personal info, which also didn’t feel nice. The apartment is situated on the fifth floor which is tiring, regarding the fact that the building didn’t have elevator. The apartment smelled like cat urine, and was poorly equipped, as it did not have many kitchen utensils required for cooking. NO lift for the fifth floor apartment. No nearby restaurant and only a tiny grocery. Kitchen looks modern but lacking necessary facilities like cutting knives. We used normal dinning knife to cut the bread. The bathroom has no normal shower. Checking out time is early! Parking is not available and the public parking garage about 3 km away. There is a constant louds noice in the kitchen. A tack tack, tick forever going. Constant, that is right! When I contacted the owner or administrator, They were so very rude and answered that I had to behave, that I could leave the apartment go to a hotel or stay in the bedroom, and that there I will not hear the noise. Yes, Incredible. No apologies, or that they were going to send someone to fix it. Yes, I rent an apartment to have more space and they state that I do not want to hear the noise I can spend my stay in the bedroom. The shower was broken and the water gets all over the place with not sufficient power to take a proper shower. Right after I was leaving a new client was coming, and only one there was the cleaning lady, so no fixing any of the dysfunctionalities in the apartment. One of the bedrooms is like being in someone's private bedroom with all the pictures of a family. If you want to work or rest it is not the place to stay. Somehow they believe that they have the right to take your money and be rude and not address what is wrong. The controls for the Tv. had no battery. YOU HAVE TO PUT UP WITH WHAT IS WRONG IN THE PLACE OR GO. Description inform about free parking but in fact in front of the building is paid zone. Please change this information because its misguide booking party. Location is not great. Top floor in 5 story building without elevator. Fridge makes annoying sound that I couldn't ignore while trying to chill in the living room. "Free parking" is a shady alley accross the street where you can leave your car if there is space. Dust on the floor behind the bed. The street a little noisy in the night. 4th floor and no lift. Unfortunately not everything was according to the photos and definitely not hotel level cleaning. Some of the issues were with the facilities, television was not working properly both of the remotes had issues. Toaster was dirty and not clean, same applies to places like wardrobe, living room and in some spots in the bathroom. The apartment is on the 4th floor without elevator so if you have older people or kids with stroller choose definitely another place. I don't think this place other than the location and the size is according to what you pay.

Parking was free in a street nearby. Description inform about free parking but in fact in front of the building is paid zone. Please change this information because its misguide booking party. "Free parking" is a shady alley accross the street where you can leave your car if there is space. Parking on the street, nearby.

The Spilberk Park is just around the corner. The house is situated in the vicinity of the castle and old town. Location good. Parking on the street, nearby.

Property is cleaned by professional cleaning companies. Screens or physical barriers placed between staff and guests in appropriate areas. Use of cleaning chemicals that are effective against coronavirus. Guest accommodation is disinfected between stays. Cleaning products. Guests can opt-out of accommodation cleaning. Staff follow all safety protocols as directed by local authorities. Disinfection of high-touch surfaces. Tour desk. Key access. Express check-out. Hypoallergenic. No smoking. Non-feather pillow. Upper floors accessible by stairs. Private apartment in building. Radio. Flat-screen TV. CD player. TV. DVD player. Airport shuttle (surcharge). Free parking. Hiking. Cribs available. Window. Family rooms. Seating area. Hardwood or parquet floors. Slippers. Sofa. Soundproof rooms. Soundproofing. Carpeted. Dining table. Free Wi-Fi. Internet. Linens. Towels. Shampoo. Free toiletries. Heating. Body soap. Air-conditioned. Trash cans. Conditioner. Shared toilet. Shower. Bathtub. Hairdryer. Toilet. Toilet paper. Walk-in shower. Private bathroom. Iron and ironing board. Washing machine. Drying rack for clothing. Extra-long beds (> 2 meters). Socket near the bed. Sofa bed. Clothes rack. Wardrobe or closet. Garden. Wine glasses. Electric kettle. Dishwasher. Oven. Microwave. Kitchenware. Stovetop. Tea/coffee maker. Kettle. Toaster. Refrigerator. Coffee machine. Dining area. Kitchen.

Some guests found the location convenient, with nearby attractions like Špilberk Castle and Brno City Museum, but others noted noise issues from the street and a constant ticking noise in the kitchen.

Several guests experienced challenges with the check-in process, including long waits to collect keys from a distant location and a lack of clear instructions.

If you have mobility concerns, be aware that the apartment is situated on the 4th or 5th floor without an elevator, which some guests found tiring and not as advertised.

While the hotel advertises free parking, guests found that it was either in a paid zone or a shady alley across the street, and some had to walk a considerable distance to find parking.

Some guests noted that the apartment lacked certain essential kitchen utensils and had issues with cleanliness, including dirty appliances and dusty areas.

Several guests mentioned unhelpful or uncommunicative hosts, with one guest feeling unwelcome due to the host's behavior and requests for personal information.

Guests were surprised by the apartment's decor, including pregnancy photos of the owners, which some found unpleasant.

While the apartment is spacious and well-equipped, guests noted limited nearby dining options and a lack of nearby restaurants or grocery stores.

Some guests reported a constant loud noise in the kitchen and a broken shower, which affected their comfort during their stay.

Some guests found discrepancies between the hotel's advertised amenities, such as free parking, and the actual availability or location of these amenities.