Best Western City Centre

Guests have highlighted the hotel's cleanliness, comfortable rooms, and helpful staff as positive aspects of their stay.

Some guests have mentioned issues such as noise from construction works, the hotel's location, and encountering red light areas and drug addicts nearby.

The hotel provides daily housekeeping, face masks for guests, physical distancing measures, and hand sanitizer in guest accommodation and key areas.

While the hotel offers an on-site bar, guests have mentioned that the breakfast could be improved in terms of variety.

The hotel's high season is in December, and the low season is in February.

Some guests reported noise disturbances due to construction works outside the hotel, so consider requesting a room away from the construction area.

While some guests praised the spacious and well-equipped family rooms, others mentioned issues with specific room features such as the bathroom size, bed comfort, and cleanliness. It's advisable to review room options carefully before booking.

The hotel's proximity to attractions like the Botanical Garden Brussels, Saint Michael and Saint Gudula Cathedral, and Rue Neuve makes it convenient for sightseeing. Take advantage of the location to explore these nearby attractions.

Several guests mentioned issues with the Wi-Fi, so it's recommended to inquire about the Wi-Fi connectivity and any associated charges before your stay.

Some guests mentioned passing through a red light area and encountering individuals with drug addiction nearby. It's advisable to be cautious and aware of the surroundings when moving around the area.

A few guests noted that some basic amenities were not provided unless requested. Consider bringing essential items or confirming their availability with the hotel in advance.

While some guests found the room comfortable and quiet, others experienced disturbances due to noise from nearby works and staff activities. It's advisable to inquire about noise levels and request a quiet room if needed.

Some guests reported issues with room facilities such as the TV, bathroom smell, and heating. It's recommended to verify the functionality of room amenities upon check-in and promptly report any discrepancies to the staff.

While some guests praised the breakfast, others found it lacking in variety. If breakfast is important to you, consider inquiring about the options available and any associated costs.

While many guests appreciated the helpful and friendly staff, a few others reported unfriendly or unaccommodating behavior. It's advisable to review the hotel's staff assistance and customer service based on recent feedback.