Ernes Hotel Alma Bukit Mertajam

The hotel offers amenities such as free Wi-Fi, daily housekeeping, a safety deposit box, a flat-screen TV, and free parking.

Some guests have mentioned concerns about cleanliness, such as dusty floors, unclean bathrooms, and worn-out facilities. However, others have praised the clean and cozy rooms.

Guests have expressed complaints about the small room size, noisy hallways, limited TV channels, and slow response from housekeeping. Some have also mentioned issues with the air conditioning and bathroom cleanliness.

While some guests have found it easy to park, others have faced challenges with parking availability, including having to park far away from the hotel and walking a considerable distance.

The hotel's strategic location near restaurants, food courts, a traditional market, and nearby entertainment options has been highlighted as a positive aspect by guests.

If you're sensitive to noise, consider requesting a room away from the nightclub nearby to avoid disturbances at night.

Some guests found the room amenities to be lacking, such as the absence of an iron box. It may be helpful to inquire about available amenities before your stay.

Several guests mentioned noise disturbances, particularly from a nearby club. Consider this if you are a light sleeper and prefer a quieter environment.

Some guests reported discrepancies between online booking prices and those offered at the hotel. It may be beneficial to double-check the pricing before confirming your reservation.

While many guests praised the cleanliness of the rooms, some reported issues such as dirty floors and dusty conditions. It might be wise to inspect the room upon arrival and request a change if necessary.

Parking can be limited, especially during peak hours. It's advisable to inquire about parking availability and plan accordingly.

Several guests noted that the rooms were smaller than expected. If space is a priority, it may be worth considering this aspect when selecting a room.

Some guests mentioned issues with bathroom cleanliness, including mold and water leakage. It could be beneficial to confirm the bathroom condition upon check-in.

A few guests experienced issues with TV functionality. If in-room entertainment is important to you, it may be helpful to ensure that the TV is in good working condition.

While some guests praised the staff for being friendly and helpful, others reported instances of poor service. It may be beneficial to manage expectations regarding staff interactions.