Overview

Puerta De Burgos

Vitoria 69, 09006 Burgos, Castilla y Leon, Spain
+34 947 241 000

$42+

Overall guest ratings

7.6/10 Good
Based on 3,996 reviews

Review highlights

  • 8.4
  • 7.2
  • 4.9
  • 3.1

Good to know

  • Spacious rooms

Nearby

    Show all

    About

    The Hotel Puerta de Burgos is just 10 minutes by walk away from the city centre of Burgos and it is located in a quiet and well communicated area. This hotel, which was entirely renovated in 2010, has 162 rooms. The junior suite rooms have a terrace with amazing views and the business rooms are functional and have a modern design. All rooms are equipped with free Wi-Fi, safe and minibar, among other services. In the Hotel Puerta de Burgos you can enjoy the best services, like parking lot, laundry service, baggage-locker, etc. Don't hesitate to ask our staff any question. They will attend you in many language and they will help you and give you the best advices to visit the city of Burgos. It has several rooms for banquets and meetings for 500 people and they have the necessary equipment. The Hotel Puerta de Burgos also has a restaurant, which offers a mix of traditional cuisine and new trends: El Portón de Burgos. * In case of discounts or non-refundable rates, the hotel will charge the full amount at the time of booking confirmation.

    Less More
    Eurostars

    Amenities

    • Free Wi-Fi
    • Laundry facilities
    • Laundry service
    • Meeting/Banquet facilities
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Parking (surcharge)
    • Wedding services
    • Internet
    • Room service
    • Concierge service
    • Cable or satellite TV
    • Pets not allowed
    • Storage available
    Less More
    Reviews

    Guest reviews of Puerta De Burgos

    Overall Rating

    7.6 Good
    Based on 3,996 reviews
    • 8.4 "Great service."
      9.6 "96% found the staff to be very friendly."
      8.3 "83% said the reception staff was great."
      8.6 "86% thought the service was very professional."
    • 7.2 "Good breakfast."
    • 6.8 "Location is acceptable."
      5.4 "Parking was ok, according to 54%."
      6.4 "Average proximity to the city centre, said 64%."
      6.8 "68% thought the parking prices were average."
    • 5.9 "Average cleanliness."
      5.7 "Only 57% said rooms were clean enough."
      6.5 "65% thought the cleanliness of the hotel was average."
      6.4 "Cleanliness of the bathroom was average, said 64%."
    • 5.8 "Average comfort."
      5.2 "Beds were acceptable for 52%."
    • 4.9 "Disappointing food."
      4.7 "For 53%, the dining experience was not enjoyable."
      3.6 "64% found the side dishes unedible."
      4.0 "The price was too high for 60%."
    • 3.1 "Bar is disappointing."
    • 2.9 "Terrible amenities."
      3.0 "70% thought the building wasn't nice."
      1.0 "90% complained about the elevator."
      2.5 "75% thought the facilities needed updating."
      1.6 "For 84%, the lobby entrance was sub-standard."
      4.2 "58% didn't like the architecture."
      0.0 "100% found the grounds unpleasant."
    • 2.9 "Horrible vibe."
      2.3 "77% criticized the unstylish hotel."
      3.9 "61% criticized the plain hotel."
      1.6 "For 84%, the lobby entrance was sub-standard."
    • 2.1 "Disappointing internet connection."
      1.9 "81% said the wifi quality was bad."
    View all review categories

    Overall Rating

    7.7 Good
    Based on 2,597 reviews
    • 8.5 "Great service."
      8.1 "81% said the reception staff was great."
    • 6.9 "Location is acceptable."
      5.6 "Parking was ok, according to 56%."
      6.0 "Average proximity to the city centre, said 60%."
      6.9 "69% thought the parking prices were average."
    • 6.6 "Breakfast is mediocre."
    • 6.1 "Average cleanliness."
      6.0 "Only 60% said rooms were clean enough."
      6.6 "66% thought the cleanliness of the hotel was average."
      6.6 "Cleanliness of the bathroom was average, said 66%."
    • 5.5 "Average comfort."
      5.3 "Beds were acceptable for 53%."
    • 4.5 "Disappointing food."
      4.3 "For 57%, the dining experience was not enjoyable."
      3.1 "69% found the side dishes unedible."
    • 2.9 "Bar is disappointing."
    • 2.8 "Terrible amenities."
      3.0 "70% thought the building wasn't nice."
      1.1 "89% complained about the elevator."
      2.2 "78% thought the facilities needed updating."
      1.6 "For 84%, the lobby entrance was sub-standard."
      3.7 "63% didn't like the architecture."
    • 2.7 "Horrible vibe."
      2.3 "77% criticized the unstylish hotel."
      1.6 "For 84%, the lobby entrance was sub-standard."
      3.8 "62% criticized the plain hotel."
      5.0 "50% thought the atmosphere was somewhat friendly."
    • 2.0 "Disappointing internet connection."
      1.8 "82% said the wifi quality was bad."
    View all review categories

    Overall Rating

    7.4 Good
    Based on 999 reviews
    • 8.2 "Great service."
      9.6 "96% found the staff to be very friendly."
      8.5 "85% said the reception staff was great."
      8.3 "83% thought the service was very professional."
    • 6.8 "Breakfast is mediocre."
    • 6.8 "Location is acceptable."
      5.4 "Parking was ok, according to 54%."
      6.2 "Average proximity to the city centre, said 62%."
      6.6 "66% thought the parking prices were average."
    • 6.1 "Average comfort."
      5.3 "Beds were acceptable for 53%."
    • 5.3 "Average cleanliness."
      5.1 "Only 51% said rooms were clean enough."
      6.4 "64% thought the cleanliness of the hotel was average."
      6.1 "Cleanliness of the bathroom was average, said 61%."
    • 5.0 "Food is average."
    • 4.6 "Rooms are not good."
      4.8 "52% complained about the bathroom."
      1.8 "82% thought they were poorly maintained."
      1.9 "For 81%, the rooms looked old."
      1.9 "81% found problems with the furniture."
      2.2 "78% were disappointed with the minibar."
      3.1 "69% had problems with the shower."
      2.3 "Air conditioning was criticized by 77%."
      1.2 "88% thought the tv was sub-standard."
    • 2.6 "Horrible vibe."
      2.1 "79% criticized the unstylish hotel."
    • 2.6 "Terrible amenities."
      2.7 "73% thought the building wasn't nice."
      1.0 "90% complained about the elevator."
      2.9 "71% thought the facilities needed updating."
    • 2.5 "Disappointing internet connection."
      2.1 "79% said the wifi quality was bad."
    View all review categories

    Overall Rating

    7.9 Good
    Based on 399 reviews
    • 8.1 "Great service."
      8.1 "81% said the reception staff was great."
      8.5 "85% thought the service was very professional."
    • 7.7 "High value."
    • 7.4 "Good breakfast."
    • 6.9 "Location is acceptable."
      5.1 "Parking was ok, according to 51%."
      6.8 "Average proximity to the city centre, said 68%."
    • 6.4 "Average comfort."
      5.8 "Beds were acceptable for 58%."
    • 6.2 "Average cleanliness."
      6.4 "Only 64% said rooms were clean enough."
      5.9 "59% thought the cleanliness of the hotel was average."
    • 6.0 "Rooms are ok."
      5.7 "For only 57%, the bathroom was ok."
      5.8 "Beds were acceptable for 58%."
      6.4 "Only 64% said rooms were clean enough."
    • 3.0 "Horrible vibe."
      2.5 "75% criticized the unstylish hotel."
    • 2.8 "Terrible amenities."
      2.9 "71% thought the building wasn't nice."
    • 2.1 "Disappointing internet connection."
      2.0 "80% said the wifi quality was bad."
    View all review categories
    Good to know
    "Spacious rooms"
    data provided by TrustYou

    Recent Reviews

    Find reviews that mention
    More
    More

    Photos
    Map

    Map

    Close