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Location was great. Very clean. Comfortable bed. View overlooking sea.
not much Poor value for the cost. Place is dark and depressing matching the attitude of the staff.front desk is unwelcoming. If you want to walk up a lot of stairs,choose this place, they have a lift,but you basically can't use it unless you are pregnant. This was the worst hotel of our otherwise delightful trip.
We really liked the location of the hotel. We were out of the hustle and bustle but in walking distance to everything.
Beautiful ocean view, great location, so close to train station, easy walking distance to all the sites in Montorusso Hotel staff spoke very little english, not friendly but not rude.
Hotel very friendly, superb location right on sea front. Rooms clean and comfortable and we loved our balcony and wonderful sea view
Location was great. Walking distance to the train and about a block off the beach. I felt the staff wasn't exceptionally friendly. Our first impression was that the reception was rude. It was very expensive and we felt like we were a bother to them.
Clean large room, location is close to beach, hiking, and shopping, and breakfast is amazing! US rates online did not match hotel charges in Euros
Room was spacious, bright and clean with an excellent view of the sea and coastline. Good shuttle service from town. My wife didn't care for the uphill walk from the town if we missed the shuttle.
The view over Montorosso and the bay is spectacular! The shuttle up and down the mountain side ran only once every hour. We had to keep an eye on the time, otherwise we might have to wait an hour at the hotel or an hour in town to catch the shuttle.
The hotel was very clean and a beautiful location, although we booked late and had a room without a view. If we would have been on the view side we would have enjoyed the stay much more. Overall this was very nice. The breakfast is good, the service is solid. The location isn't bad even though you need the shuttle to at least return from Monterossa, but you could walk down the hill if you are in between shuttle times. We were sorry not to have a view room, but the only challenge was finding it. It would have been helpful to know that this is located in the "new town" of Monterrosa, not the old. We drove down to the old town first which has no parking and no one to really help you. The "TI" is just a kiosk and doesn't provide any help.
The quiet after a busy day and the obliging staff, also the view from the balcony at the front of the room none to speak of
The view was spectacular. The breakfast was terrific. The free shuttle bus was very helpful.
The room was spacious and clean, the breakfast spread was tasty, and the location was wonderful. I would highly recommend staying here!
We loved our stay, the staff was super nice and friendly. Great location! We would love to go back one day.
The hotel was fantastic - our room was clean and air-conditioned, staff was very nice and accommodating and breakfast was awesome! The hotel is in the city center, but is a bit hard to find. Other than that no problems whatsoever
It was a quiet hotel with a nice staff. The room and bath were a good size, the complimentary breakfast was very nice. It was set up on a hill in a garden setting with a fountain out front. The air conditioning was a bit weak, the first two evenings were very warm and it was uncomfortable sleeping. The tile floor in the bedroom was a bit dirty.
The building is beautiful, the personnel efficient and nice very small television with poor reception
it is off the beaten path so it is quiet. you can hear the train but the noise is not bad. you can sit outside and read on nice lawn chairs. ocean is 2 blocks away. laundry facility one block away. quiet. a few blocks from the beach. walk up a short hill to get to the front door of the hotel, if you have heavy bags to carry it would be difficult. The hotel is being up dated. Some of the hotel is a 2 star not a 3 star. should be finished soon. Breakfast is good. Train station is walkable-about 4 blocks
the breakfast was amazing and the servcie was excellent.
I found the staff very very helpful, the facilities were very modern and clean. The assortment for breakfast was fresh and plentiful. The walk up the hill from the gate.
A quiet and nice hotel to stay at. A very good breakfast makes a good start to the day
Very good breakfast, helpful staff, Overlooking the railway line, Access road to parking is very steep and difficult,only suitable for small cars.
Picturesque site and location convenient to train station.
It was a very comfortable place to be
Access to the glorious cinque terra.
Hotel is located at excellent sea-view place. Staff have good hospitality.
Excellent location, for the price I would have expected a larger room with more updated features.
Best location, superb views of the bay and ocean. Excellent restaurant. Relaxed atmosphere. Staff very friendly and helpful. Highly recommended - ask for sea view room No, we had a superior double room with a balcony. Superb views and the dining experience is probably the best in town.
The view of the sea and Monterosso was great. Very easy to hear the people in the next room.
We found all the staff at the hotel to be extremely courteous, helpful, and pleasant-natured; we particularly enjoyed the restaurant staff. Our room was small but comfortable and very clean. The main reason we had chosen the hotel was the promise of phenomenal views-- and we were not disappointed (we had a double room with a sea view). We had a couple of evening meals at the hotel's restaurant, and both were scrumptious. When we arrived in Monterosso by train we had to wait half an hour for our pre-booked taxi to arrive to take us to the hotel. However, that wasn't the hotel's fault. We would have appreciated coffee/tea making facilities in our room. A better functioning hair dryer would be good. But these are all minor points. Overall we were thrilled with our stay at this hotel.
The location was spectacular and the hotel staff was very accomodating and helpful.
Quiet, beautiful views of beach and shoreline, convenient for walking to Monterossa Old Town area and for hiking Cinque Terre trail to Vernazza. Felt the meal charges were somewhat high for quality.
The location of this hotel is ideal. There is designated space on a private beach for convenience. Close walk to eating spots and is at the entrance of the Cinque terra trail going southeast. There is a complimentary shuttle from the train station to the hotel that we didnt know about until we reached the hotel via a long uphill trail. Please advise make use of the complimentary car service so you dont have to drag your bags up the steep hill. Our stay was lovely and wished we could stay longer!!
the staff was exceptional, and the location was spectacular.
Service outstanding, views incredible,access to the Cinque Terra park was perfect!
Friendliness, helpfulness and hospitality of staff, Stunning view of lemon grove and the sea from breakfast terrace Unaware of steep climb on a rocky path to get there with heavy luggage
Modern, clean and tidy. The village of Monterosso ala Mare is also great and makes a fantastic base for exploring the Cinque Terre. The hotel/guest house is nice and contempary however the steep path and steps to hotel would make it unsuitable to anyone with limited mobility. The rooms were also smaller than I would have liked. The above are minor criticisms though and overall it is a nice place to stay.
The warm hospitality of the hosts was extremely memorable. They provided wonderful dinner recommendations and assisted with train timetables etc. The rooms were lovely and modern and very clean. Future guests should be aware that there is a steep series of steps to reach the hotel, however the climb is well worth the effort.
The peace and quiet. The view of the village. Staff and especially the owner were very friendly.
I liked the setting, the view, the modern decor, the lovely breakfast on the terrace, and the very friendly and hospitable staff.
Super breakfast. Terrific view. Great staff A bit far from town, but free taxi service is provided.
From the moment you call at the gate your are treated as a special guest. The view of the mediterrean is spectacular, rooms are beautifully appointed and the breakfast remarkable.
The hotel is charming, beautifully decorated, and the rooms have a terrific view of the ocean. The bathroom was modern and the bed was firm but not hard. The terrace off our room was perfect for having a glass of wine while enjoying the view. The breakfast is absolutely awesome!! A free taxi service was available to take us to town/pick us up and we never had to wait more than a few minutes. (You could also walk but it's steep.) The staff was very helpful and friendly, and spoke English. If we have the opportunity to visit Cinque Terre again we'll definitely stay at La Serra Sul Mare!
La Serra Sul Mare is a great B&B just outside of Monterossa... the owner and her daughter have decorated beautifully, cook a great breakfast, and greet you in your room with coffee, tea, and small pastries. What a treat. Don't let the fact that it is just outside of town be a drawback.. the walk to town is short, and if you don't wish to walk, they provide complimentary taxi service. Stay here, you won't be disappointed.
The hotel staff was extremely helpful and nice. The breakfast was incredible with many homemade, delicious dishes. The location was great for hiking the Cinque Terre and the free taxi service into Monterosso was a wonderful perk. We had a few heavy bags and they had to be carried up the many steps. However, the Signora actually helped us carry them......amazing!
The owners were great and so was the breakfast! They were very helpful all during our stay.
Great service and best cost / benefit.
Actually I only can complimet this hotel,-personally to me, everything was perfect from the minute when i was taken and driven to hotel..Wonderful enviroment, relaxing atmosphere, briliant and helpful staff, luxorious dinners at reastaurant and richness of breakfest. I simply had the best possible time during my short vacation!
This was a little gem and the star of our month in Italy. We stayed in many hotels but this was the best and superb value for money. Big clean rooms most with balconies, small walk to train station so easy to do Cinque Terre, parking, wifi and pool with awesome "emotional shower" and sauna etc. Great after a long walk. Bfast was also superb - didn't want to leave! Only warning is that if you want to walk from Levanto to hotel you have to go up a few steps as up a little, but normally you are there for the walks and views anyway!
Incredibly friendly and accommodating staff. We were blown away by how they bent over backwards to accommodate us, especially with the shuttle rides. Good alternative to staying in cinque terre...just a 6 minute train ride to Monterossa.
We initially booked for two nights and enjoyed it so much we stayed for five. The room and bathroom were boht large and well appointed with a large balcony that looked over the town. Levanto is the next stop from Cinque Terre with all the train connections etc. and the hotel is a 10 min walk from the train station. Our GPS got completely confused trying to find the hotel once we got to Levanto, but a quick phone call and the hotel staff gave us easy directions. The GPS was trying to use roads that are walking tracks - something up with the maps, even putting in the longitude and lattitude did not help.
Very enjoyable 3 days spent in the region. Hotel was a little difficult to find even using GPS which was not quite accurate. However vista and views worth the effort. Breakfasts well catered for including gluten and dairy food intolerances. Best in this regard in the entire trip. Friendly front office staff. Walk to train downhill easy but return after full day a little tiring. Did not get chance tobtry out "emotional showers" in spa complex.
Yes the Lady in reception was extremely helpful and pleasant No Air Conditions is a disaster for any time in July / Aug. Also no parking available beside the hotel.
very modern facilities lack of wireless in rooms
Excellent staff, service and meals Nothing
Privacy Very small (I'm talking about my shoulders touching the sides of the shower at all times no matter what direction I turned kind of small). Though it was a cheaper hotel for the area, it was simply too small to use well. Mainly just the bathroom though... The bedroom was small, but workable.
It was within a short walk to the train station which connected to Cinque Centa The room was very small, there were no case facilities, the cramped conditions make only a very short stay possible. Parking is on the street, which although safe made unloading & loading a car very difficult as the street was on a hill with the hotel at the bottom
The breakfasts were fantastic Everything was great don't change anything loved the wiFi free
Great Location, Great staff who were very helpful. Breakfast was wonderful. The location is great for a visit to the Cinque Terre however the city of Levanto is nice as well to visit. Room was nice and had a privat balcony. I would definately stay here again.
Hotel staff and services It would be nice to use the roof on the hotel for relaxing
The breakfast was delicious and had good variety, particularly including fresh fruit, eggs and good coffee. Staff were friendly and helpful. The rooms did not have any electrical sockets, which made it difficult to charge mobile phones, cameras etc. Secondly, the insulation is not particularly good so we had a lot of noise late at night due from the streets and nearby elevator.
the location was very central to city centre and train station The room was very small and no storage facility in the bathroom ie: shelving for toilet bags etc.
This was a lovely hotel, quiet but convenient overlooking the main street of Monterosso. Owners were friendly and helpful with check-in and train schedule. Included beautiful fresh breakfast on the terrace. Highly recommend it!
Nice hotel, very peaceful, wonderful scenery. No restaurant!!! We had a room for us and one for our children so were charged double by the hotel transport when only one person was paying double the bill!!
View from hotel was spectacular. Staff was very friendly and helpful (we didn't speak the native language).
Excellent hotel, very good service, nice and helpful staff, lovely terrace with fantastic view :-)
The breakfast was excellent and the staff very helpful
The two brothers from Rome and the gentleman from Rapallo at the desk couldn't have been friendlier or more helpful. Rooms were very clean, breakfasts good and views and property very pleasing. It was great to have a garage as well. Mattress was rock hard.
Beautiful view. Lovely place with friendly family service. It's a little tricky to find.
Run by accounting, water not hot enough no tissues not 4 star 3.5
The location and the friendliness of the staff
Fantastic location Wonderful views Very clean and spacious Friendly staff Shuttle service to local beach and town only five euro return No restuarant
Large comfortable room, friendly staff, good breakfast Quite a long way up the hill, but pleasant view when you get there.
This is a great place and is rented by a wonderful couple that are very helpful.
We had a wonderful stay here - a girls trip from London for the weekend to walk the Cinque Terre. Our hostess Cherry was brilliant - made our trip!!
The service for this place was outstanding! Upon arriving, they gave our group of 4 welcome drinks (along with an extra bottle to take back to the room), and let us sample some incredible pesto. They recommended places to eat for dinner, and overall we really enjoyed their hospitality. The breakfast was great as well, included fruit and yogourt, which most places do not. Our room for 4 could have slept an additional person plus had a baby cot included.
The owners are wonderful, very accommodating. We had booked a four person room and showed up w/ 5 and didn't get charged any more. When I asked where to buy tea, she took me to a shop and bought it for me to place in the room. Best breakfast w/ meat, cheese, bread, jam, coffee, and pastries. Cute room, spaciously comfortable, t.v., loved the shower head, tea kettle in room and table!
Cherry was amazing. She accommodated to all of our needs. We were 4 girls backpacking Italy on a budget, but our stay felt like a real treat! The room was amazing, and the included breakfast was probably the best we've ever had. I will recommend this to anyone and everyone who tells me they're traveling to Cinque Terre!