Guest reviews
-
All Reviews
-
Couples
-
Families
-
Business
-
Solo
Overall Rating
-
8.8 "Pool is good."8.4 "
Clean pool , said 84%." -
8.8 "Location is great."9.1 "91%
appreciated the closeness to the beach ." 8.8 "City centre within easy reach , said 88%." 7.4 "Easily accessible by car , said 74%." 9.3 "93%liked the proximity to shopping ." 9.5 "95%liked the proximity to sightseeing ." 9.7 "97%enjoyed the restaurants & bars nearby ." 9.0 "Good access to the airport , said 90%." -
8.1 "Great service."8.8 "88% found the
staff to be very friendly ." 8.3 "83% said therecreation staff was great ." 7.6 "76% thought theservice was very professional ." 7.0 "70% found therestaurant service to be one of the best ." 7.2 "Lovely bar service , according to 72%." 8.8 "88% said theconcierge service was amazing ." -
8.1 "Breakfast is good."
-
6.5 "Food is average."6.5 "Only 65% were
satisfied with the menu ." 5.5 "55% thought thedining experience was appropriate ." 5.8 "Only 58% saidbeef and steak dishes were good ." 5.4 "54% thought thesnacks were adequate ." -
5.1 "Rooms are ok."6.7 "67% thought the
minibar was ok ." -
4.3 "Internet is poor."
-
2.8 "Quite uncomfortable."2.3 "77% didn't like the
uncomfortable beds ." 2.2 "78% thought it wastoo noisy ." 2.2 "Air conditioning was criticized by 78%." 0.9 "91%criticized the small bathroom ."
Overall Rating
-
8.8 "Pool is good."
-
8.5 "Location is great."8.5 "
City centre within easy reach , said 85%." -
7.9 "Good service."9.0 "90% found the
staff to be very friendly ." 7.8 "78% said therecreation staff was great ." 7.9 "79% thought theservice was very professional ." -
6.8 "Bar is ok."5.7 "
Alcoholic drinks were not bad , according to 57%." -
6.2 "Food is average."6.2 "Only 62% were
satisfied with the menu ." -
4.8 "Rooms are not good."2.4 "76% didn't like the
uncomfortable beds ." 2.7 "73%complained about the bathroom ." 1.4 "For 86%, therooms looked old ." -
4.3 "Internet is poor."
-
2.8 "Quite uncomfortable."2.4 "76% didn't like the
uncomfortable beds ." 2.2 "78% thought it wastoo noisy ."
Overall Rating
-
9.0 "Excellent pool."
-
8.5 "Location is great."8.6 "86%
appreciated the closeness to the beach ." -
8.4 "Great service."8.9 "89% found the
staff to be very friendly ." 8.4 "84% said therecreation staff was great ." 7.1 "71% found therestaurant service to be one of the best ." -
6.6 "Food is average."6.4 "Only 64% were
satisfied with the menu ." -
4.9 "Rooms are not good."2.4 "76% didn't like the
uncomfortable beds ." 3.2 "68%complained about the bathroom ." 1.6 "84% thought they werepoorly maintained ." -
4.5 "Internet is poor."3.6 "64% said the
wifi quality was bad ." -
2.8 "Quite uncomfortable."2.4 "76% didn't like the
uncomfortable beds ." 2.1 "79% thought it wastoo noisy ."
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
-
7.7review from
The staff was very friendly, food was good, and the resort was always clean. The room we had needs to be revamped . The television is old, the bed was uncomfortable, sheets looked old and felt rough, the bathroom towels felt like sand paper
-
9.1review from
Quality of staff and service was outstanding! Nice pools and ocean view. Food was the same everyday at the buffet and in most of the restaurants, not a lot of variety.
-
7.4review from
Middle-aged group that stayed here and would go back. Don't be fooled by the bad reviews! It's in good shape, but beds & clenliness are my only complaint for the money we paid. Good is ok at the buffet. But the restruants are great. Steakhouse is the BEST!
-
8.0review from
Overall it's a great resort. There was a variety of food and alcohol available all day. Lots of pools. Even though it seemed the resort was full there was always a place to go that was more or so private. Staff is welcoming and works hard to please. It's a large facility and unless you have a good excuse to leave into town you really don't need to. We rented a car and drove all over the place but we were always looking forward to coming home to our safe gated palace by the end of the day. The frat boys and sorority girls running around inebriated adds to the entertainment but can get old. It doesn't last long though seeing as after about 20min of drinking they can't handle their liquor anymore and seem to disappear for the rest of the night.(maybe somewhere into the toilet). Overall no one bothered anyone and was always friendly. I never heard or saw any fights. In Mexico people seem to want a tip just for saying hello to you. So choose wisely don't be afraid to look cheap. Yea they're poor but so are you Wink wink. Blow and Mary J are abundant. Not in the resort itself but surrounding beaches. Up to you if that's good or bad. Tons of pos timeshare cockroaches. Stomp them out and kill them before they get to you. The resort will actually give you a lecture on how to avoid them, so listen closely.. Unless you like throwing your money away for the next 15-30years on something you prob will never use up to you. Overall nothing bad to say about the resort itself. It's guarded and gated and that is for a reason. Enjoy.
-
8.5review from
The staff at Riu Sante Fe was amazing and the property was very large with lots of space and swimming pools and restaurants. Overall the buffet food was good with lots of selection but the liquors are pretty standard, low quality with no selection of beer other than dos equis. Lots of bars and places to drink though The food was mediocre, the buffet seemed to have the most selections and the dining restaurants were ok - steakhouse has a great view if you can get in early to see the sunset.
-
10.0review from
Great hotel. Everyone bagged on the buffet food but as far as eating at a buffet for 5 days goes, it was great. Overall can't even tell the hurricane hit. Next time we go to cabo well be stayin here
-
9.1review from
Quality of staff and service was outstanding! Nice pools and ocean view. Food was the same everyday at the buffet and in most of the restaurants, not a lot of variety.
-
8.0review from
Overall it's a great resort. There was a variety of food and alcohol available all day. Lots of pools. Even though it seemed the resort was full there was always a place to go that was more or so private. Staff is welcoming and works hard to please. It's a large facility and unless you have a good excuse to leave into town you really don't need to. We rented a car and drove all over the place but we were always looking forward to coming home to our safe gated palace by the end of the day. The frat boys and sorority girls running around inebriated adds to the entertainment but can get old. It doesn't last long though seeing as after about 20min of drinking they can't handle their liquor anymore and seem to disappear for the rest of the night.(maybe somewhere into the toilet). Overall no one bothered anyone and was always friendly. I never heard or saw any fights. In Mexico people seem to want a tip just for saying hello to you. So choose wisely don't be afraid to look cheap. Yea they're poor but so are you Wink wink. Blow and Mary J are abundant. Not in the resort itself but surrounding beaches. Up to you if that's good or bad. Tons of pos timeshare cockroaches. Stomp them out and kill them before they get to you. The resort will actually give you a lecture on how to avoid them, so listen closely.. Unless you like throwing your money away for the next 15-30years on something you prob will never use up to you. Overall nothing bad to say about the resort itself. It's guarded and gated and that is for a reason. Enjoy.
-
8.5review from
The staff at Riu Sante Fe was amazing and the property was very large with lots of space and swimming pools and restaurants. Overall the buffet food was good with lots of selection but the liquors are pretty standard, low quality with no selection of beer other than dos equis. Lots of bars and places to drink though The food was mediocre, the buffet seemed to have the most selections and the dining restaurants were ok - steakhouse has a great view if you can get in early to see the sunset.
-
10.0review from
Great hotel. Everyone bagged on the buffet food but as far as eating at a buffet for 5 days goes, it was great. Overall can't even tell the hurricane hit. Next time we go to cabo well be stayin here
-
7.7review from
The staff was very friendly, food was good, and the resort was always clean. The room we had needs to be revamped . The television is old, the bed was uncomfortable, sheets looked old and felt rough, the bathroom towels felt like sand paper
-
7.4review from
Middle-aged group that stayed here and would go back. Don't be fooled by the bad reviews! It's in good shape, but beds & clenliness are my only complaint for the money we paid. Good is ok at the buffet. But the restruants are great. Steakhouse is the BEST!
