Very bad experience
Pretty bad customer service
The customer service is very poor.
The staff was very friendly, food was good, and the resort was always clean.
The room we had needs to be revamped . The television is old, the bed was uncomfortable, sheets looked old and felt rough, the bathroom towels felt like sand paper
Quality of staff and service was outstanding! Nice pools and ocean view.
Food was the same everyday at the buffet and in most of the restaurants, not a lot of variety.
Party Central. Good for young travelers.
Middle-aged group that stayed here and would go back. Don't be fooled by the bad reviews! It's in good shape, but beds & clenliness are my only complaint for the money we paid.
Good is ok at the buffet. But the restruants are great. Steakhouse is the BEST!
Overall it's a great resort. There was a variety of food and alcohol available all day. Lots of pools. Even though it seemed the resort was full there was always a place to go that was more or so private. Staff is welcoming and works hard to please. It's a large facility and unless you have a good excuse to leave into town you really don't need to. We rented a car and drove all over the place but we were always looking forward to coming home to our safe gated palace by the end of the day.
The frat boys and sorority girls running around inebriated adds to the entertainment but can get old. It doesn't last long though seeing as after about 20min of drinking they can't handle their liquor anymore and seem to disappear for the rest of the night.(maybe somewhere into the toilet). Overall no one bothered anyone and was always friendly. I never heard or saw any fights. In Mexico people seem to want a tip just for saying hello to you. So choose wisely don't be afraid to look cheap. Yea they're poor but so are you Wink wink. Blow and Mary J are abundant. Not in the resort itself but surrounding beaches. Up to you if that's good or bad. Tons of pos timeshare cockroaches. Stomp them out and kill them before they get to you. The resort will actually give you a lecture on how to avoid them, so listen closely.. Unless you like throwing your money away for the next 15-30years on something you prob will never use up to you. Overall nothing bad to say about the resort itself. It's guarded and gated and that is for a reason. Enjoy.
Good first All-Inclusive Experience
The staff at Riu Sante Fe was amazing and the property was very large with lots of space and swimming pools and restaurants. Overall the buffet food was good with lots of selection but the liquors are pretty standard, low quality with no selection of beer other than dos equis. Lots of bars and places to drink though
The food was mediocre, the buffet seemed to have the most selections and the dining restaurants were ok - steakhouse has a great view if you can get in early to see the sunset.
I love Cabo and the rui
Great hotel. Everyone bagged on the buffet food but as far as eating at a buffet for 5 days goes, it was great. Overall can't even tell the hurricane hit. Next time we go to cabo well be stayin here
Resort is located along the renowned Medano Beach with spectacular views of the Arch at Land’s End. Downtown Cabo San Lucas, shopping, restaurant and nightclubs district is within 4 km (2.5 mi).
Based on 3,636 reviews
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