Pros: "Nice quiet flight"
Cons: "Crew member attitude specifically regarding passengers in the emergency rows"
Pros: "This is always a quick flight. They usually only serve OJ and water, but the time goes by that it doesn’t matter!"
Pros: "The crew were very professional and friendly. The comfort of the seating was great as well."
Pros: "Flight crew was nice"
Cons: "They were careless with our suitcases. When we got to Vancouver, we were missing wheels on our suitcases. 2 wheels on my husband's and 1 on mine. It made it horrible to pull the suitcases."
Pros: "Timing of the flight was always good. Efficient flying. Crew was super helpful too even when passengers were a bit too much."
Pros: "Crew were very attentive and hospitable to the crew. I have been flying ASIANA many times and enjoy the flight as well."
Pros: "Polite crew :)"
Cons: "Pretzels!!! Seriously, the Biscof cookies are not as good. Of course, I like salty :)"
Pros: "Good crew, did a good job making us feel good for a delayed late night flight."
Cons: "For some reason air was never turned on. Air only seemed to flow once we were moving but sitting at the gate and once back on the ground taxing it got very hot again."
Pros: "Seats were very comfortable and they provided free movies with a seat console for a 2-hour flight. Great!"
Pros: "Alaska is the friendliest airline, throughout every touchpoint we have with them."
Cons: "Two very sick people were allowed to fly and were not denied boarding during these times of Covid19. We actually had to taxi back to terminal to remove a very sick passenger. JetBlue #100 March 17, 2020 10:12 pm from Los Angeles to Fort Lauderdale."
Cons: "Despite the delay of almost 3 hours (which we were informed much earlier than getting to the airport at) the plane was 40% empty so can’t complain at the end of the day"
Cons: "Flight turned around halfway and returned to origin airport. A full explanation was never given."
Pros: "Good legroom in economy. Friendly, helpful flight attendants. Multiple snack choices."
Cons: "More LA SF Bay Area flight options."
Cons: "Flight was 3 1/2 hours delayed. In-flight entertainment system didn’t function. They didn’t perform a beverage/snack service. Very poor overall. Disappointing."
Pros: "It was my first experience & I couldn’t had enjoyed it more ! Words can’t explain"
Cons: "Nothing everything was great"
Cons: "Two hour delay between boarding and then sitting on the runway."
Cons: "Add Subtitles to the movies at list in English thanks Tzach"
Cons: "Very happy with my flight. Very nice new airplane.Jet Blue has become my preferred airline."
Cons: "They had to reset entertainment sets 3 times before they started working. This happens regularly on the SFO to BOS jetblue flight."
Cons: "The snacks were good, but they should have offered some drink selections."
Pros: "Social distancing, purell wipes were handed out, food and water handed out in a baggy."
Cons: "everything was great. I love delta."
Pros: "I appreciate the care Delta has for their passengers during this pandemic. From the seat spacing to the boarding process great measures were taken."
Pros: "Boarding process need to be improved. Seat assignment is horrible"
Pros: "Everything was on time and ran smoothly. The seats have more room than most airlines. They were generous with drinks and snacks."
Pros: "The airplane seats and entertainment were 150% bettter than American"
Cons: "The check in area felt cramped, understaffed and like a 4th rate airline"
Cons: "Small aircraft, 2 seats on each side of the aisle, but that’s what you get when you fly short legs now."
Cons: "Tightly packed seats made for discomfort. My knees were touching the seat in front of me."
Cons: "A Boeing 757 should not be used for a 6+ hour flight"
Pros: "Pilot was super nice and informative when the flight was delayed."
Cons: "Breakfast/snack is very bad, but no airline provides anything decent."
Pros: "The crew was very responsive. The dinner food was good."
Cons: "The entertainment touch screen was not responsive to the touch, neither for me nor for the other members of my family. The power socket in my seat was not working, but I could use that in my wife's seat."
Pros: "The process went just as it should. Everything was on time, orderly, pleasant and successful. I was able to get to my transfer on time, feeling good and ready for the next leg of the journey."
Pros: "Very efficient boarding process. Plane was nice. Great legroom. Plenty of storage. Flight crew was helpful and very pleasant. Food was good. They had personal entertainment screens with a wide variety of movies, tv shows and games to play."
Cons: "Liked it all. Would fly them again"
Pros: "Big airplane:)"
Cons: "I like Lufthansa but but I was on standby this is stressful this I don’t like. Over book I’m sorry but service awesome"
Pros: "Friendly and helpful crew."
Cons: "Seats not comfortable at all causing loss of sleep and terrible back ache."
Pros: "Went as expected no hiccups. Very well run pleasant staff. Good all-around service."
Cons: "A bit warm mid flight."
Cons: "I was never notified that there was no 1:45pm flight. Had I not gotten to the airport early I would not have made the flight to Chicago.at 12:25pm. I was originally scheduled to to to Munich but the flight was to Frankfurt. The plane arrived early so I had to make different plans for someone to pick me up Very disappointed in lack of communication"
Pros: "The crew was very friendly and helpful as I was traveling alone with my 1 year old."
Pros: "It is comfortable. Some of the crew are very nice and friendly!"
Cons: "The food is not tasty, and some of the crew are not nice!"
Crew was courteous. Flight was late arriving which made us late. Very cramped seating.
The crew on both departure and reform flights are gruff and very loud, classless. Flights should have a calmer atmosphere, especially for those that have flying fears. Sun Country really disappoints.
Pros: "There was little interaction due to Covid precautions, however the crew was friendly upon entrance and exit."
Cons: "There was a child in front of me that should have had a mask on but was not enforced well."
Pros: "Prompt departure and arrival. Efficient inflight crew. Simple inflight entertainment on personal devices."
Cons: "Snacks. Please serve basic snacks sun country"
Pros: "My special needs son wasn’t seated with us, crew was very kind and accommodating. And even though we managed to shuffle the rest of the family ourselves, they came back to check to make sure he wasn’t by himself."
Pros: "Check in was fast, didnt interact with any staff! It was great."
Pros: "Both of my flights boarded and left a little early. This is so rare and minimizes stress."
Cons: "There were no snacks available"
Pros: "Nice staff and plane. Loved the USB outlets for every seat."
Cons: "Boarding time was slightly late"
Pros: "We boarded and took off on time. The staff was friendly."
Pros: "We were ahead of schedule. Crew was polite. Didn’t feel like a herd of cattle being shoved along. Very smooth flight"
Cons: "No place to charge phones."