Guest reviews
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All Reviews
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Couples
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Families
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Business
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Solo
Overall Rating
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10.0 "Excellent wellness & sports facilities."10.0 "100%
loved the sauna ." -
9.6 "World class service."9.9 "99% found the
staff to be very friendly ." 9.0 "90% said thereception staff was great ." 10.0 "Management was excellent , said 100%." -
9.6 "Terrific location."10.0 "100%
liked the proximity to sightseeing ." -
8.8 "Pool is good."
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7.8 "Internet works."
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5.6 "Average cleanliness."5.9 "Only 59% said
rooms were clean enough ." -
5.3 "Breakfast is mediocre."
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5.0 "Average value."
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4.6 "Bad amenities."4.6 "54% thought the
building wasn't nice ." 0.6 "94%didn't like the architecture ." 0.8 "92% thought thefacilities needed updating ." -
3.0 "Horrible vibe."0.7 "93%
criticized the unstylish hotel ." 2.3 "77%didn't like the unstylish hotel ."
Overall Rating
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9.7 "Terrific location."
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9.4 "World class service."9.8 "98% found the
staff to be very friendly ." -
6.9 "Rooms are ok."6.3 "
Beds were acceptable for 63%." 6.0 "Only 60% saidrooms were clean enough ." -
5.7 "Average cleanliness."6.0 "Only 60% said
rooms were clean enough ." -
5.3 "Breakfast is mediocre."
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5.1 "Average amenities."5.1 "51% thought the
building was acceptable ." -
4.4 "Value below average."
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3.4 "Vibe wasn't good."0.9 "91%
criticized the unstylish hotel ."
Overall Rating
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9.6 "Terrific location."
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9.6 "World class service."9.9 "99% found the
staff to be very friendly ." -
9.0 "Excellent pool."
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7.4 "Nice rooms."10.0 "100% thought the
view was good ." 7.7 "77% thoughtrooms were spacious ." -
5.9 "Average cleanliness."6.2 "Only 62% said
rooms were clean enough ." -
5.6 "Breakfast is mediocre."
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5.1 "Average value."
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4.9 "Bad amenities."4.9 "51% thought the
building wasn't nice ." -
2.8 "Horrible vibe."0.7 "93%
criticized the unstylish hotel ."
Overall Rating
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9.6 "Terrific location."
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9.3 "World class service."9.9 "99% found the
staff to be very friendly ." -
6.8 "Rooms are ok."
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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7.0review from
The view! It was stunning! Plus the staff couln't have been more helpful. They upgraded us to a bigger and better room, just because it was free (the room was amazing, we didn't want to leave it). And they opened up the swimming pool and sauna, just for us. The bar area, which is your first view of the hotel looks a bit like a tatty pub/social club. And first impressions count. Plus, be prepared, the outside of the hotel is pink !
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7.3review from
The views were the best ever and the staff were very friendly The rooms could do with a little updating
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6.0review from
Two bedrooms were ideal for two adults and one child. Staff were very frindly and helpful. Great location in coastal, country Wales. Bathroom facilities not great in the room. The price was a bit too high for the facilities provided but the location was special.
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4.7review from
Only place for evening meal was in bar. As a single female I did was not happy about this. Rooms rather dated.
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6.0review from
The view from our room was amazing but it was in a separate tower away from the main hotel. We did not try the bar as they had a party of cyclists in and so it would have been busy. The staff were very friendly although a little disorganised. Location was great as we wanted to explore the Llanberis area which was only 8 miles away. The breakfast room lacked atmosphere although it had a good view, the cooked breakfast was average and not very warm presumable because it had to travel from the far side of the hotel. Although our room was lovely the shower cubicle and basin was located in the room and so not truly ensuite. Decor incomplete but adequate.
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5.6review from
owner of hotel was a lovely lady made us fill very welcome
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4.8review from
Pleasant staff hotel is very much a 'guest house' type of establishment. The reception area doubles as the lounge/bar. Decor is dated. Premises was very clean though.
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5.6review from
The view from our apartment room was absolutely stunning. It was easy to find and situated within easy drive from all the main towns and villages. The hotel had all the facilities we were expecting. We stayed in one of the apartment type rooms which had a fantastic view of the sea. However the interior was not finished to a very high standard, particularly the bathroom. The room had not been hoovered before or while we were there. Our apartment had an upstairs room which had twin beds. The beds would have been too high for our daughters and there was no gate for the very steep stairs. The room had a tiled floor and no curtains, so offered no comfort. Also the only source of heating was a fan heater.
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7.2review from
The hotel rooms were spacious and comfortable and the staff friendly and helpful. We chose the hotel because we wanted a restful weekend and it fitted the bill perfectly.
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7.6review from
Friendly staff and a flexible attitude When my card receipt was printed it showed my name full card number and expiry date
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7.0review from
The view! It was stunning! Plus the staff couln't have been more helpful. They upgraded us to a bigger and better room, just because it was free (the room was amazing, we didn't want to leave it). And they opened up the swimming pool and sauna, just for us. The bar area, which is your first view of the hotel looks a bit like a tatty pub/social club. And first impressions count. Plus, be prepared, the outside of the hotel is pink !
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7.3review from
The views were the best ever and the staff were very friendly The rooms could do with a little updating
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7.2review from
The hotel rooms were spacious and comfortable and the staff friendly and helpful. We chose the hotel because we wanted a restful weekend and it fitted the bill perfectly.
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7.6review from
Friendly staff and a flexible attitude When my card receipt was printed it showed my name full card number and expiry date
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6.0review from
Two bedrooms were ideal for two adults and one child. Staff were very frindly and helpful. Great location in coastal, country Wales. Bathroom facilities not great in the room. The price was a bit too high for the facilities provided but the location was special.
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4.7review from
Only place for evening meal was in bar. As a single female I did was not happy about this. Rooms rather dated.
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6.0review from
The view from our room was amazing but it was in a separate tower away from the main hotel. We did not try the bar as they had a party of cyclists in and so it would have been busy. The staff were very friendly although a little disorganised. Location was great as we wanted to explore the Llanberis area which was only 8 miles away. The breakfast room lacked atmosphere although it had a good view, the cooked breakfast was average and not very warm presumable because it had to travel from the far side of the hotel. Although our room was lovely the shower cubicle and basin was located in the room and so not truly ensuite. Decor incomplete but adequate.
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5.6review from
owner of hotel was a lovely lady made us fill very welcome
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4.8review from
Pleasant staff hotel is very much a 'guest house' type of establishment. The reception area doubles as the lounge/bar. Decor is dated. Premises was very clean though.
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5.6review from
The view from our apartment room was absolutely stunning. It was easy to find and situated within easy drive from all the main towns and villages. The hotel had all the facilities we were expecting. We stayed in one of the apartment type rooms which had a fantastic view of the sea. However the interior was not finished to a very high standard, particularly the bathroom. The room had not been hoovered before or while we were there. Our apartment had an upstairs room which had twin beds. The beds would have been too high for our daughters and there was no gate for the very steep stairs. The room had a tiled floor and no curtains, so offered no comfort. Also the only source of heating was a fan heater.
