Pros (+) Stately home with lovely grounds, friendly staff and bedroom has character.
Cons (-) N/A
4 stars
New House Country Hotel
Thornhill, Caerphilly, CF83 1LY, United Kingdom
Caerphilly, United Kingdom
See location+44 292 052 0280Photos of New House Country Hotel
Overview
Offering 4-star accommodation, New House Country Hotel is ideally located in Lisvane. Cardiff can also be seen from the property.
There are a variety of amenities on offer to those staying at New House Country Hotel, including laundry facilities, a 24-hour reception and luggage storage. A gym is available to guests wanting to keep active while travelling.
The property features rooms equipped with a telephone, a hair dryer and a radio.
The property's award-winning restaurant boasts an outdoor terrace. Packed lunches are provided for those heading off to discover the area.
New House Country Hotel is an ideal base to explore nearby Cardiff Castle and Wales Millennium Centre, as well as everything the local area has to offer. Cardiff Airport is within a 35-minute drive.
Latest deals for New House Country Hotel
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at New House Country Hotel
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Free parking
- Wi-Fi available in all areas
- Flat-screen TV
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Linens
- Towels
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Body soap
- Trash cans
- Conditioner
Dining
- Electric kettle
- Special diet menus (on request)
- Restaurant
- Bar/Lounge
- Breakfast in the room
- Tea/coffee maker
- Kettle
- Food can be delivered to guest accommodation
- Coffee machine
- Dining area
Services and conveniences
- Wake-up service
- Safety deposit box
- Meeting/Banquet facilities
- Room service
- Key card access
- Express check-out
- Bottle of water
- Private check-in/check-out
- 24hr front desk
Bathroom
- Shower
- Bathtub
- Hairdryer
- Toilet
- Toilet paper
- Bathrobe
- Private bathroom
General
- Family rooms
- Seating area
- Telephone
- Carpeted
- Storage available
Accessibility and suitability
- Entire unit wheelchair accessible
- Pets allowed on request. Charges may apply.
- Increased accessibility
- No smoking
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Iron and ironing board
Media and entertainment
- Flat-screen TV
- Shared lounge/TV area
- TV
Bedroom
- Sofa bed
- Clothes rack
- Wardrobe or closet
Outdoor
- Terrace/Patio
- Garden
Workspace
- Fax/photocopying
- Desk
Parking and transportation
- Free parking
Things to do
- Golf
Health and safety
- Safe
Family friendly
- Kids meals
Fitness
- Fitness center
Reviews of New House Country Hotel
8.8
Very good
1256 verified ratings
Wonderful
778
Very good
238
Good
120
Okay
49
Fair
32
Mediocre
19
Poor
20
Summary of reviews
Guests say
Guests appreciated the great location and friendly service, often highlighting the beautiful views and helpful staff. However, there were significant concerns regarding cleanliness, outdated rooms, and the quality of food, with some guests feeling that the value for price was lacking. Overall, while the hotel has potential, improvements are needed in several areas.AI-Generated from customer reviews
Reviews(1)
Q&A(5)
Tips(10)
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Score by provider
8.8 out of 10
1163 reviews
8.4 out of 10
2 reviews
9.7 out of 10
1 review
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The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the hotel's restaurant?
The hotel's award-winning restaurant boasts an outdoor terrace and offers delicious food for breakfast and dinner. Guests can also enjoy special diet menus upon request, and food can be delivered to guest accommodation.
Are there any particular amenities for guests with accessibility needs?
The hotel offers increased accessibility and has entire units wheelchair accessible. Additionally, the staff follows all safety protocols as directed by local authorities to ensure a comfortable stay for all guests.
What are the best times to visit the hotel?
The low season is in March, while the high season is in October. Visitors can enjoy the hotel's fabulous views overlooking Cardiff Bay and explore the nearby attractions during these times.
How is the cleanliness of the hotel's rooms and public areas?
The hotel ensures that guest accommodation is disinfected between stays and that all safety protocols are followed. Additionally, daily housekeeping is provided, and high-touch surfaces are regularly disinfected.
Is there free parking available at the hotel?
Yes, the hotel offers free parking for guests, providing convenience and ease of access for those traveling by car.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Book a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the city or countryside comes highly recommended.
Consider Low Season Visits
If you prefer quieter periods, consider visiting in March, which is considered the low season. This could provide a more peaceful and relaxed experience.
Explore Nearby Attractions
The hotel is conveniently located near several attractions, including Caerphilly Mountain and Caerphilly Castle, offering opportunities for outdoor activities and historical exploration.
Special Dietary Requests
If you have specific dietary requirements, consider requesting special diet menus as some guests found the hotel accommodating in this aspect.
Check for Special Events
It may be beneficial to inquire about any scheduled events, such as weddings, to ensure a quieter stay if you prefer a more tranquil environment.
Upgrade to Modern Rooms
Some guests recommended opting for upgraded or modern rooms for a more comfortable and contemporary experience, as they found the standard rooms to be slightly dated.
Enjoy the Award-Winning Restaurant
Guests praised the hotel's award-winning restaurant, especially the outdoor terrace. Consider dining at the restaurant for a delightful culinary experience.
Take Advantage of the Fitness Center
If you like to stay active while traveling, make use of the gym available to guests, as it was mentioned positively by some visitors.
Plan Direct Bookings
Some guests expressed a preference for booking directly with the hotel instead of using third-party platforms, citing a more secure and satisfactory booking experience.
Consider Seasonal Decor
If you enjoy festive atmospheres, consider visiting during the winter season when the hotel is decorated for Christmas, creating a cozy and charming ambiance.
Location
Thornhill, Caerphilly, CF83 1LY
What's nearby
- Caerphilly Mountain1 mi
- Caerphilly Castle1.9 mi
- University of Glamorgan5.8 mi
- Ynysangharad Park6.5 mi
- Old Bridge6.7 mi
- Sardis Road6.9 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about New House Country Hotel
Low season | September |
|---|---|
High season | June |
Average price (weeknight) | $162 |
Average price (weekend night) | $203 |
When to book a room at New House Country Hotel
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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FAQs when booking at New House Country Hotel
Nearby hotels and places to stay
Closest
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See most recommended stays in CaerphillyGood to know
Value for money | 8.7 |
|---|---|
Distance to city center | 1.7 mi |
Nearest Airport | Cardiff Wales |
Distance to airport | 12.0 mi |
Everything you need to know for your stay in Caerphilly
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