Pros (+) The staff is extremely helpful and attentive. The hotel is well-maintained and in a central location.
Cons (-) Some rooms can be noisy because the hotel is on a busy street. The bed was somewhat uncomfortable.
4 stars
Puerta de San Antonio
Overview
Located 200 metres from San Antonio Park, this hotel features a restaurant that serves Mediterranean dishes, a bar, and a hot tub with sauna and steam bath. The rooms in Aw Hotel Puerta de San Antonio feature a private bathroom with shower, a desk, and satellite TV. Some rooms have a spa bath. Room service is provided. Free Wi-Fi and laundry services are available. There is a tour desk that can provide tourism information. Luggage storage is possible. Aw Hotel Puerta de San Antonio is located 5 blocks from the Religious Art Museum and 24 km from Bonilla Aragon Airport.
Latest deals for Puerta de San Antonio
Amenities at Puerta de San Antonio
- Restaurant
- Room service
- Free Wi-Fi
- Wi-Fi available in all areas
- Flat-screen TV
- TV
- Cable or satellite TV
- Free toiletries
- Meeting/Banquet facilities
- Internet
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Towels
- Fire extinguisher
- Free toiletries
- Air-conditioned
- Trash cans
Bathroom
- Shower
- Bathtub
- Hairdryer
- Toilet
- Toilet paper
- Private bathroom
Services and conveniences
- Wake-up service
- Currency exchange on-site
- Meeting/Banquet facilities
- Room service
- Tour desk
- 24hr front desk
Media and entertainment
- Radio
- Flat-screen TV
- Shared lounge/TV area
- Cable or satellite TV
- TV
General
- Family rooms
- Soundproof rooms
- Telephone
- Tile/marble floor
- Storage available
Accessibility and suitability
- Elevator
- Allergy-free room
- No smoking
- Designated smoking area
Dining
- Minibar
- Snack bar
- Restaurant
- Refrigerator
Pool and spa
- Hot tub
- Sauna
- Pool
Parking and transportation
- Parking
- Airport shuttle (surcharge)
- Shuttle service (additional charge)
Outdoor
- Terrace/Patio
- Balcony
Laundry
- Laundry facilities
- Laundry service
Bedroom
- Extra-long beds (> 2 meters)
- Wardrobe or closet
Workspace
- Fax/photocopying
- Desk
Health and safety
- Safe
Family friendly
- Complimentary breakfast
Reviews of Puerta de San Antonio
6.3
Okay
997 verified ratings
Wonderful
356
Very good
180
Good
167
Okay
69
Fair
67
Mediocre
44
Poor
114
Summary of reviews
Guests say
Guests appreciated the great location and the attentive service provided by the staff. However, many expressed dissatisfaction with noise levels from the busy street and cleanliness issues in the rooms and facilities. Some guests also felt that the value for price was lacking, with additional complaints about breakfast quality and amenities.AI-Generated from customer reviews
Reviews(1)
Q&A(5)
Tips(10)
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The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the hotel's unique offerings?
The hotel offers a complimentary breakfast, allergy-free rooms, and a convenient location near popular attractions and restaurants.
What can I expect from the hotel's customer service?
The staff is described as very nice, friendly, and helpful, providing valuable advice and arranging airport transfers without mistakes.
When is the best time to visit the hotel?
The high season is in January, offering an excellent opportunity to experience the hotel's great location and friendly staff.
What is the quality of the beds at the hotel?
Guests have described the beds as comfortable and the rooms as spacious, providing a good night's rest at a reasonable price.
Is parking available at the hotel?
The hotel offers parking and is located in a safe neighborhood frequented by tourists, providing a convenient and secure option for guests with vehicles.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room Away from the Street
Some guests reported noise issues from rooms facing the street, so consider requesting a room away from the street to ensure a quieter stay.
Verify Room Availability
A few guests mentioned issues with room availability upon arrival, so it may be wise to confirm the availability of the booked room in advance to avoid inconvenience.
Check Hot Water Availability
Several guests experienced problems with hot water, so it's advisable to check with the hotel about the hot water supply and ensure it meets your expectations.
Consider Room Upgrades
While the standard rooms received mixed feedback, some guests praised the spacious and comfortable rooms after being upgraded, so it might be worth considering an upgrade for a more satisfying stay.
Explore Nearby Dining Options
The hotel's location near various restaurants and cafes was highlighted positively, making it convenient for guests to explore dining options within walking distance.
Be Mindful of Noise Levels
Guests staying in rooms facing the street noted noise disturbances, so it's recommended to bring earplugs or request a room in a quieter location if noise is a concern.
Confirm Amenities Functionality
Some guests reported issues with amenities such as the TV, air conditioning, and bathroom facilities, so it's advisable to confirm the functionality of these amenities upon check-in.
Plan for Potential Electricity Outages
A guest mentioned a neighborhood-wide electricity outage, so it's prudent to be prepared for such occurrences, especially when traveling to the area.
Request Room Change if Necessary
In the event of issues with the room, such as noise or maintenance problems, don't hesitate to request a room change as the staff were reported to be accommodating in this regard.
Manage Expectations for Breakfast
While some guests praised the breakfast, others found it simple and time-consuming, so it's helpful to manage expectations regarding the breakfast offerings and service.
Location
Calle 2, No. 4-14, Cali
What's nearby
- Iglesia de San Antonio227 yd
- Museo de Arte Religioso La Merced0.3 mi
- Enrique Buenaventura Municipal Theater0.3 mi
- Cat Park0.3 mi
- Sebastian de Belalcázar Statue and Viewpoint0.3 mi
- Comfandi and Comfenalco Cultural Center0.4 mi
- Gobernacion del Valle del Cauca0.5 mi
- St. Peter the Apostle Cathedral, Cali0.6 mi
- Plaza de Caicedo0.6 mi
- Caicedo Square0.6 mi
- Ermita Church0.7 mi
- Parque Del Perro1 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
License number: 172293
Essential information about Puerta de San Antonio
Low season | February |
|---|---|
High season | October |
Average price (weeknight) | $25 |
Average price (weekend night) | $32 |
When to book a room at Puerta de San Antonio
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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FAQs when booking at Puerta de San Antonio
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Value for money | 6.9 |
|---|---|
Distance to city center | 0.6 mi |
Nearest Airport | Cali Alfonso B. Aragon Intl |
Distance to airport | 12.7 mi |
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