Find cheap flights to Cali

Cons: "Respect the scheduling!!!!"

Cons: "Na"

Cons: "All good"

Pros: "The seat was very comfortable"

Pros: "Crew was courteous,helpful."
Cons: "Food."

Pros: "Was beautiful"

Pros: "Crew"

Pros: "service, great plane, always on time. With Avianca you cannot go wrong. if you find a Delay is usually not because of them"

Cons: "Less time to get out..."

Pros: "Was the crew amazing"
Cons: "None"

Pros: "Everything was great"
Cons: "Keep up the awesome work everyone does"

Pros: "Everything ran as expected, easy boarding, quick flight, ok drink service."
Cons: "Not sure why they sat someone else in our row if the plane was nearly empty. Unnecessarily uncomfortable."

Cons: "The plain was too small"

Pros: "Service"
Cons: "Food"

Pros: "Arrived earlier than scheduled to Guatemala. Crew was friendly"
Cons: "Food had a weird flavor, couldn’t eat it at all. Dessert was good"

Pros: "None"
Cons: "To go back to terminal due to computer plain problem."

Cons: "Asked to move repeatedly between gates, and an hour late without explanation or apology"

Pros: "Speed and On time"
Cons: "The plane"

Pros: "Puntuales Cordiales Avión confortable Todo el personal en Colombia se mostró amable y simpático, de verdad los felicito por mantener ese espíritu entre sus colaboradores"
Cons: "Nada"

Cons: "Very delayed departure (1 hour late), priority luggage was anything but priority."

Pros: "Service, food, entertainment"
Cons: "Everything was great!"

Cons: "The food was gross the flight was four hours late. Horrible service"

Cons: "Super late as always"

Pros: "They were almost an hour late in departing"

Cons: "N/a"

Pros: "The flight was 5-hours late. We boarded, stayed at the gate. Had to disembark and wait another 1.5 hours."

Pros: "Super"

Cons: "The delay!"

Pros: "Everything was good."
Cons: "The transport from gate to gate . To far"

Pros: "THE FLY WAS ON TIME GOOD SERVICE"

Pros: "Food and organization"
Cons: "Nothing.... everything was great"

Pros: "The flight was smooth and the staff was very friendly."

Pros: "Everything was great"

Pros: "Nothing"
Cons: "I never got to my destination on the date I want it"

Pros: "Not exceptional but very good"

Pros: "The service was excelente; on time."

Pros: "No Meal compensation"

Cons: "Ya van varios retrasos por mantenimiento."

Pros: "I really enjoyed every part of the flight. The staff was great and as well as the ride. Thank you"

Cons: "The personnel in the airport were at times confused about the Bogota-Cali departure time. It has become a habit to change departure time and gates."

Cons: "The flight was 1 hour late"

Pros: "Service is good. A good Meal on board compared to peanuts in the american companies. Allowance of lauggage for free"
Cons: "Seats are uncomfortable."

Pros: "I'm embarassed to admit that while I was sitting near my gate the whole plane boarded without my knowing. I thought people were only boarding the plane next to it. So when I finally went up to the desk to ask, the lady looked at me and said that all of the boarding was finished and I was too late. She quickly pulled up the rest of my itinerary on the screen and immediately started re-booking my short domestic flight to the next plane. I didn't have to argue, beg, plead or pay anything. I'm supremely grateful!"

Cons: "Boarding was very slow."

Pros: "excellent service on board"

Pros: "All"
Cons: "-"

Cons: "Flight was change for an earlier departure by one hour and notified a day earlier."

Pros: "Nothing"
Cons: "After lost my connection (10:50 pm) due to delay from San Juan it was transfered us to the next flight (1135). After one hour inside the airplane it was returned to the gate and the flight was suspended. They transfer us to the next flight at 0535 after two hours complaining. Its original plan was accomodate all passenger in the first three flight to Cali. We felt that they fail to indemnify correctly if it considered the high price of the flight tickets."

Cons: "They do not have a proper gluten free menu"

Cons: "The girl at the counter was not nice"

Pros: "En realidad todo muy bueno"

Pros: "The food, the crew, the comfort..."
Cons: "It was perfect!"

Pros: "Entertainement"
Cons: "Food"

Pros: "The seat very well."

Pros: "On time!"
Cons: "Everything was ok"

Pros: "Very un-experienced Air hostess..They seriously need training. Also they need language training in English"
Cons: "Air hostesses can not understand English, and ATTITUDE is bad . Need massive amount of proper training"

Pros: "Confortable seats"
Cons: "Food"

Pros: "."
Cons: "."

Cons: "nothing"

Pros: "I liked the service, everything they provided."
Cons: "Entertainment. They need a screen on each seat like other airlines."

Pros: "All services"

Pros: "Nothing"
Cons: "Frist :Late for more than 6 hours in Miami. Second: obviously I lost my connection to Bog-Col , they give me a hotel room whithout A/C and smell like mold for that reason. Third: there is no breakfast in the hotel. Thanks for asking Kayak Bye"

Pros: "everything perfect you guys are the best"

Cons: "Everything was perfect"

Cons: "No room in business class overhead for our bags. Seats head little padding. Very poor quality biz class seats. Food mediocre and not edible. No bottled water."

Pros: "everything is so very good"

Cons: "Checking in at Miami was very slow"

Pros: "Punctuality"
Cons: "No complaints"

Pros: "Everything"

Pros: "Staff was very polite and courteous. Plane was comfortable."

Cons: "My parents fly from IAH to MIA, in Houston was lightning pretty bad. They was landing more then 1+ late. Copa airlines do not approved them for another flight to get home. They need to purchase another tickets $300 per person"

Cons: "The food was not good and cold. there weren’t options on entertainment"

Pros: "On time"
Cons: "lousy food, slow boarding. I had a sick passenger sitting next to me - I was worried about getting sick.."

Cons: "The pilot did a very odd and scary turn to the plane. He then raised the plane so rapidly that nobody knew what was going on. Not a word from the pilot or the crew of what had happened!!!! Extremely dissapointed!!!!"

Cons: "I chose the seats 8 months before this flight and I supposed to be assigned 8F and 8E. However, I don"t know why the airline assigned me the last seats in the airplane in this time. That day the aircraft experienced turbulence and I felt bad at the back. I did not like they decided to change my seats without asking me."

Pros: "As a non-Spanish speaker we felt well cared for."

Cons: "Worse customer service at the 1800 fly copa and at the counter..."

Pros: "I was treated very well, and respectful in my needs. It was simple but nice."
Cons: "I don't remember nothing that make me be uncomfortable. I pay for economic class, then I got that."

Pros: "all the service"

Pros: "They serve what they call a snack which is really a small meal, on a US flight well a snack is just a bag of peanuts."

Pros: "Fast prompt boading"
Cons: "Tiny meal"

Pros: "luggage politics"

Pros: "flight punctuality, food."
Cons: "No movies"

Pros: "The flight was fine, but...."
Cons: "My bags were opened and items were stolen. I have been trying for 4 days to file a complaint, the on-line service is not accepting forms, and calls to COPA are for reservations only, they will not accept complaints. Arghhhh"

Pros: "Easy check-in, free checked bag, good meal on board, excellent service and friendly crew."
Cons: "Can't think of anything."

Pros: "Fast boarding"
Cons: "The snack/breakfast"

Pros: "Modern aircraft and good service"

Cons: "Leg room on the flight was cramped"

Cons: "Very limited Business Class menu. No entertainment system."

Pros: "Me Gusto la atención el personal el abordeaje"
Cons: "Asientos incómodos y comida fea mala película para el entretenimiento"

Cons: "They didn't have coffee or tea"

Pros: "Service, on time, New planes"
Cons: "Small plane, limited entertainment, limited food, no power outlet, tight"

Pros: "Got upgraded to first class"
Cons: "Started bad with copa giving it to Avianca, and their flight dis not go out, deleyes etc."

Cons: "good"

Pros: "Every thing"
Cons: "Imformation spoken to fast and completely clear"

Cons: "very cold on flight and no blankets"

Cons: "- Flight delay - ONLY ONE bathroom for economy class -No wheelchair service on arrival ( asked before the flight) -Very bad food"

Pros: "la puntualidad y el buna atención."

Pros: "It was a good trip.. Thanks!!"

Pros: "The crew was very friendly, and the food was the best I've had on a plane trip."

Cons: "El espacio entre asientos es muy reducido. Las rodillas pegan contra el asiento de en frente. Muy incómodo y genera impacto en la espalda."

Pros: "Foot rest in coach"
Cons: "Airline reservation staff is rude. LATAM smart phone app not integrated with their systems properly"

Cons: "The landing was a bit rough!!"

Pros: "Very friendly and attentive crew; very efficient and timely boarding; surprisingly good meals"

Pros: "Nothing"
Cons: "Not to overbook the flight"

Pros: "The flight itself was fine. The flight attendants were friendly and solicitous. The food was good on the long haul leg of my trip. The trip itself was nice."
Cons: "It seems LATAM changed the way they charge fees in July. The ticket for my return trip included no allowance for checked bags, and that detail wasn't obvious on my reservation information. Imagine my surprise when I check-in for an international flight and I'm told I can't check any luggage because it isn't included on my ticket. I ended up paying $210 to check two bags. Also expect to pay a bit more for decent seat assignments. My default seat assignment was at the very back of the plane, right against the rear bulkhead where seats often can't recline. So, another $60 to move elsewhere."

Pros: "N/a"
Cons: "N/a"

Pros: "Efficiency"
Cons: "Boarding"

Pros: "On time"
Cons: "Food"

Pros: "On time"
Cons: "Nothing"

Pros: "Very smooth flight. Good service and food though the items on the food tray were just the meal and a dessert snack. Other airlines have food trays with salad, fruit, the entree and a snack dessert. But as long as we get there safe and sound I am ok."
Cons: "Boarding process in Miami was chaotic. Started late as the crew reported late to the flight. Nobody knew what's going on until the gate agents made an announcement that the crew was reporting late. We departed almost an hour late."

Pros: "Nothing, they had been VERY unprofessional and incompetent, they lost the luggage and is been now two days of going around back and forth with phone calls to AA and Latham, needless to say this has been a great inconvenience for the passenger and I'm constipated because of it!"
Cons: "Nothing, they had been VERY unprofessional and incompetent, they lost the luggage and is been now two days of going around back and forth with phone calls to AA and Latham, needless to say this has been a great inconvenience for the passenger and I'm constipated because of it!"

Pros: "The food was really good. You can tell they have made an effort improving this subject. The plane is a beauty, silent, smooth, but when you flight in tight seat, with a minimal reclination, it all goes to the trash. Good entertainment service, modern, but the missed a few movies they should have."
Cons: "The uncomfortable seat. It doesn't recline much, very small space between them."

Cons: "I had to pay for everything. only the water was for free. No, of course I had to pay for that on the ticket plane."

Pros: "Lam take care very well my mother . She is handicap and the wheelchair was able to used at the counter. My mother will be happy to come back ,awhile she does not to walk to much by herself."
Cons: "nothing the trip was great."

Cons: "They cancelled my flight, made no effort to get me home and didn’t reimburse me for my hotel when I had to stay in Iquitos."

Pros: "it was a very nice and pleasant trip!"

Cons: "Impossibly short connection time to get across the whole airport"

Pros: "entertainment and flight attendant"
Cons: "food"

Pros: "The crew welcomed us on board the night of December 31st. They celebrated New Year with us and created a comfortable and celebrative atmosphere. Amazing service!"

Pros: "Nothing"
Cons: "Plane shakes moves and jumps to much. Seems like LATAM is always late. They did not honor the seats which we pre purchased. Seems like the captains fly to fast and don’t know how to land"

Pros: "Normally, getting on a plane in Colombia is an absolute nightmare. People pushing, standing right next to you, when you get on the plane all the old women who do not know how to read always walk to the back of the plane when they're supposed to be sitting in seat 7? Been there? Seen that? Yes ! Seen it a million times. What makes this particular flight so unbelievable, and maybe it was just a training day because there was a lot of airline personnel at the check in kiosk, but I have never processed on to a flight in Columbia, given up my baggage, and be walking to the gate so fast in my life! I truly hope this is something that will become standard, and I pray to God that the other airlines especially Viva will learn how to do!"
Cons: "Overall very good, good crew... minus point.. seats SO tiny, it makes Asian airline economy seats feel like 1st class!"

Pros: "Personnel were helpful (attractive!)"
Cons: "Seats! Outrageously cramped...As a Pilot, I know for a FACT they are not FAA/ICAO safety compliant ...no way!"

Pros: "Notging"
Cons: "They rebook ed me thru LAX."

Pros: "Comfortable seats. Good entertainment. Way better than any US airline."
Cons: "Cabin lights on for first 2 hours of an overnight (red eye) flight. No meal served as indicated on ticket, just M&Ms. Very cold cabin."

Pros: "I slept most of the flight."

Pros: "Great Staff. Beautiful plane"
Cons: "Flight was delayed leaving Miami and then some more arriving in Bogota. I understand this isnt the airline's fault"

Pros: "Food is good. Customer service is great."
Cons: "They didnt put movies."

Pros: "Tryp Hotel at GRU"
Cons: "We should get some sort of refund. Just food and hotel is not enough"

Pros: "It was a new plane, the pilot waited for our bags to be put into the plane. Because we made it to the plane after they had loaded everyone. This was due to our late arrival From our Delayed connection from Washington."
Cons: "At our arrival a couple had taken our seats. The flight attendant told us to get on any other seat available. We had our family (the three of us ) spread out in the plane. I had to ask another attendant to please ask for our seats back. Finally after a while we got them back but it wasn't a Pleasant experience. They didn't have enough headphones to give everyone. My son and I had to share one headphone. The food was really bad for an international flight, Not even the wine was given without paying for it"

Cons: "Delayed by 3 hours"

Pros: "Had pillows and blankets"
Cons: "TV monitor did not work They asked if I would like something to drink I asked for a Coke and they said they didn't have any on the bevrage truck twenty minutes later I received the coke"

Pros: "Entretenimiento"
Cons: "Comida, al llegar a mi ya no habían opciones."

Cons: "My flight was delayed more than 9 hours, and I do understand the fact that this happens. What I can't understand is LATAM waiting until I arrived to the airport to tell me that it was delayed (instead of calling or sending an email) and told me that it is MY FAULT for not reviewing the website. In addition, at the counter they told us that we didn't need to do a line again for dropping bags in the morning. However, when we arrived the next morning we had to do a 40 minute line. The pain was compounded by a member of the staff yelling at me for asking him to be moved to a quicker line because I could miss my flight. I've always flown on Lan (now Latam) and I've never had this bad experience before. I'm really disappointed!!"

Pros: "Crew was very helpful"
Cons: "Seating onsite didn't facilitate the experience. Traveling with a minor, it is important to seat with family members how can help throughout the flight. First come first serve seats approach not a good strategy as a customer approach. Charging extra for regular seats to choose online...not a good approach. Not having vegetarian options a big mistake. What do we eat?"

Cons: "First of all I bought my ticket through Kayak, but apparently something called the flight network was the issuer of my ticket apparently they are and travel agency in canada , first i needed to change my ticket and they could not do it , then I dis not use my outbound flight because I needed to get to my destinantion one day earlier and yesterday i received an email saying that my return flight was cancelled. they told me that since i did not use my outbound they automatically cancelled my return flight, I ended up loosing 300 USD because of mis information from that travel agency , the people that answered my call were very disrispectfull, this has been the worse experience and ai ended up loosing all my money I had to purchase another return ticket."

Pros: "nice space in business. Great airline !"
Cons: "the meal I chose was too small. I landed in Bogota hungry. But it was my fault"

Pros: "The fact I never have to fly this airline again after today"
Cons: "Without a doubt worst flight experience I've ever had. I'm still in Miami airport after the flight was delayed 14hrs. This is the riot cene from the gate last night https://twitter.com/scrollinondubs/status/851640677595271168 airline never apologized nor explained situation. Sent cops to the gate instead to control the angry mob. Awful awful experience. Will never fly again"

Cons: "We waited over an hour at the baggage claim carousel to collect our luggage. We received no communication or announcement about what was going on. Unnecessarily appalling customer service."

Cons: "They auto rescheduled my flight to Washington since we arrived in Miami late. They failed to emphasis that the flight that left 90 minutes later was going to a different Washington airport."

Pros: "Captain always give us information during the flight because weather condtions were rude"

Pros: "The newer planes with full video made travelling nice"
Cons: "Legroom was a little tight"

Pros: "This was the last leg of a very long trip. It went great and the whole trip went as planned. Highly recommend LATAm and American."

Pros: "Everything"

Cons: "1 hour delay....., without explanations-"

Pros: "The flight was fine, as far as being on time, more or less comfortable, etc."
Cons: "You have to pay for food. Being expensive, you go hungry. They gave free soda."

Cons: "Lost baggage. !!!!"

Pros: "Having a vegetarian option"
Cons: "No salad?! Fruit or vegetable! Something was missing."

Pros: "Flight was on time and the crew was polite"
Cons: "I didnt understand the reason of serving food at 3am when the departure time is 1:05 am. And passengers already had dinner. The lights in the cabin were not turned off until after the meal was completed, around 4:30am. It would make a lot more sense to serve breakfast instead of dinner. By the time we landed at 6:10 am, nobody had time to sleep but one hour."

Pros: "Empty seat between us. Entertainment was good. Bags made it to the baggage claim before we did!"
Cons: "Flight attendant had an attitude when I boarded. I went to put my carryon item in overhead compartment and she questioned me asking my seat number. My seat included a carryon and she had an attitude for no reason."

Cons: "The fact that I can’t purchase a drink is ridiculous! I am willing to pay $8 for a can of beer and still can’t buy one. I believe many companies are using the coronavirus excuse as cost saving measures."

Cons: "Serve cofee"

Cons: "the pilot gave us a hard landing in Jamaica"

Cons: "On time and a little early"

Cons: "Boarding slow"

Cons: "It's a long time in an ever smaller seat"

Cons: "Nothing, great job"

Cons: "Missed the flight due to poor staff and a delayed landing from my crossover. Given how childish the ground staff were being, I can only assume the flight staff wouldn't be much better."

Pros: "The entertainment was excellent"
Cons: "Traveling overall was stressing. Due to long line. And not enough space"

Pros: "So frendly"
Cons: "Everything"

Cons: "The attitude from the crw"

Pros: "Delayed and dropped off in the rain far from terminal still waiting for bags"

Cons: "The airline"

Pros: "How fast it was"
Cons: "No tv"

Pros: "Great"

Pros: "Offered a seat in the exit row at the gate. Accepted it, of course. Duh."
Cons: "Boarding was very slow with so many passengers wanting to carry on all their earthly belongings. I was unaffected as I had checked my bag at the gate, but for some there was no room at all. Some early boarders were allowed to exceed the one-bag in the overhead rules."

Pros: "The aircraft, the entertaining"
Cons: "Food service"

Pros: "Entertainment offered several options to choose from"
Cons: "Food, only one beverage was offered"

Pros: "The updates from Kayak."

Cons: "Having to pay for wifi"

Pros: "On time, nice airplane"
Cons: "No entertainment OB, no food OB,"

Cons: "Delay and bumpy landing"

Pros: "On time"

Cons: "WIfI didn't work"

Cons: "The entertainment screens did not work in my seat and my wife's seat."

Pros: "Thanks everything was on time. Very nice cre"
Cons: "N/A"

Pros: "new plane, on time"
Cons: "Somewhat bumpy landing if I'm being picky..."

Pros: "I like to party. But besides that, I like flying with my instruments and not having to gate check them. Yay!"
Cons: "I didn’t like the way the employees were so friendly! It was not fair. I wanted to be angry and my opportunity was taken from me!"

Pros: "Excellent service by the airline stewardess"
Cons: "Wait time to board"

Pros: "Agents were very helpful"
Cons: "Food"

Pros: "Nice modern plane. Even though the flight was delayed, we ended up boarding earlier than expected and arrived pretty close to our original expected arrival time."
Cons: "The crew was nice and everything, but they weren't very good at making announcements on the loudspeaker. You could tell they didn't really know what they were saying or haven't practiced. One lady was trying to make a sales pitch for a new master card and you could tell she was reading and there were long pauses. My sense is that when using the loudspeaker to talk to the entire flight, one should be practiced and know what they're saying and communicate quickly and efficiently. Don't mean to be critical, but it's something that I noticed that could be improved."

Pros: "i like the wifi internet that AA provided. Great movies"
Cons: "The flight attendants were highly rude and i felt as if i was discriminated on. I was sitting in the back and the flight attendant who was suppose to assist us made us feel like i was a bother to her. First of all she just rudly dropped biscuits on my table didnt ask if i wanted and then I had to ask her for coffee, she didnt ask me if i wanted something to drink. Finally she brought my daughter and I some coffee. i ask for sugar and she said im very busy you have to wait....eventually she gave me one packet of sugar. I had to ask for another sugar for my daughter , so when i ask she gets upset and tells me i have to wait but there as a white who ask for assistance and she was very polite to her."

Cons: "The aircraft was hot. Barely any A/C. It felt like 78 degrees. Uncomfortably hot."

Cons: "If media is not working, at least offer complimentary wifi. You'd expect that type of service at a restaurant or...literally anywhere you put your money."

Pros: "Nothing"
Cons: "Nothing was together, missed connection. Had to buy a hotel in Phoenix"

Pros: "Readiness for take off was well organized and quick"

Cons: "Missed first round of golf. Have no clubs or clothes. So far this sucks."

Cons: "Bags left behind."

Pros: "The Space And Comfort Of The Plane Was Very Pleasant."
Cons: "The Snacks Could Be Better And They Could Have A Better Entertainment."

Cons: "The check in process took to long. In line more than an hour."

Cons: "No tv screens or entertainment"

Pros: "Terri was very attentive."

Cons: "They could've fed us or least gave us more drinks when we were rerouted and stick in the Norfolk airport for hours."

Pros: "The service AA provides is very constant in time and that is good"
Cons: "Chairs could have more comfort"

Pros: "Short flight."
Cons: "3.5 hour delay because I believed they double booked a gate and there was no plane. Didn't offer beverage service( they did on the departure flight) on returning flight to miami"

Pros: "Excellent"
Cons: "Nothing"

Pros: "The plan the people an service."
Cons: "Nothing i did not like"

Pros: "No delays except for weather."

Cons: "Poor legroom"

Pros: "Check in at the airport was very helpful"

Cons: "Customer service at the airport is terrible, had a hard time with two employees with attitude and poor customer service"

Pros: "Puntuality the most"

Pros: "Seat uncomfortable. Crew okay. No space"
Cons: "Everything."

Pros: "The plane was new. For a low cost airline the seats were confortable for a short trip."

Cons: "Terrible airline. No one seems to know what they are doing. Very unprofessional, bad experience from beginning to end"

Cons: "Seats more comfortable, please!!"

Cons: "Waiting time"

Pros: "Not at all!"
Cons: "Worst experience ever!"

Pros: "Nothing at all. Rude crew. Tricky rates! I know that is a low cost fly, but for the first time in my life this people charged me for the check in. Unbelievable"
Cons: "Really, all! Money grab low cost airline! The worst experience ever!"

Pros: "I first thought the price/value was good; however, I had to pay to check in, I had to pay for my bags, I had to pay for water."
Cons: "Everything. I will never fly this airline again."

Pros: "Staff at the airport"
Cons: "I didn’t know that you had to check in at least two hours before the flight. Had to purchase another one later in the evening. Staff at information at the airport were incredibly helpful!"

Pros: "On time"

Pros: "The crew was helpful."
Cons: "The flight was delayed"

Pros: "Efficient crew, comfortable seats."
Cons: "Children should not be seated in emergency rows— this delayed our flight almost an hour."

Pros: "I arrived safely in Bogota."
Cons: "Having to PAY to check in at the airport, having to PAY to carry on a bag... this is ridiculous. What seemed a bargain at first glance ended up costing me WAY more than buying a more comfortable airline with more amenities. They are the Spirit Airlines of Colombia. Avoid them."

Pros: "Excellent service!"
Cons: "Excellent service!"

Pros: "Not much. The pilot was communicative."
Cons: "The staff were pushy and rude to me when they told me at the gate, when I was about to board, that I could not have a backpack and small purse. This is not what I understood when booking and is not clearly explained at the time of purchase. One attendant at the gate in particular was forceful and rude when insisting that I pay over $66 in cash at a moment when going to the ATM would mean potentially missing boarding and not arriving back in time to the gate. This process, which I agreed to because two staff members gave me the impression that I could not travel on the flight unless I paid right there instantly in CASH (completely ridiculous), caused me anxiety and took a long time, too long given the urgency of boarding the flight. I had to wait for change for 5 minutes and as a result, I was the last one to board. It should be noted that this process of paying for a maleta in hand at the gate had been preceded by having to pay over $20 in cash to print a boarding pass, which required another ATM withdrawal and fee. This is a weak and predatory business model, which seeks to exploit people’s need to travel and their anxiety. This was carried out in a completely unprofessional and manipulative manner by the staff members. This kind of behavior is unacceptable and exploitative."

Cons: "Paying to print out a boarding pass. Paying nearly as much for a checked bag as the flight itself"

Cons: "The flight was delayed due to a mechanical issue which resulted in a missed connecting flight. Luggage was also lost and the United Airlines pawned me off to Air Canada. Air Canada flight was canceled and the second flight was delayed by 4 hours. Luggage has still not been located."

Cons: "The only airline that charged me for a damn backpack"

Pros: "no delay in departure and on-time arrival"
Cons: "Had to pay for baggage exceeding 6 kilos in weight. Had to find the internet cafe at the airport and pay to print our boarding passes. Agent at the gate would not print nor was there a kiosk to print it."

Cons: "Purchase directly from VivaColombia website or not at all. We were forced to pay $40 each in additional fees to board the plane (including a fee to print our boarding passes) all which we weren’t expecting. Boarding was a mess, the crew were nice."

Pros: "i arrived"
Cons: "extra fees"

Cons: "They forced me to check my bag although I had taken it inside all planes . They lost my baggage for two hours and nobody was responsive. Very poor management including the supervisor. Nobody spoke English."

Cons: "They appear to be cheap but they charge for any small thing including printing a boarding pass and also checkin a carry on. Which overall turns out to be way more expensive that other airlines. Besides their customer service is very bad. they lost my baggage and didn't explain anything for more than 2 hours."

Pros: "The flight attendants were very helpful and professional"
Cons: "Not a dislike, but the boarding process was different than USA."

Pros: "Siendo una compañia colombiana, por lo menos regalen el cafe y no instantaneo. Que pena"

Cons: "Hay que pagar por todo adicional y esos costos son altísimos, por ejemplo el agua cuesta dos solares, almpahar la maleta en el counter sale carísima al final termine pagando lo de un tkt en una aerolínea comercial cualquiera, sillas estrechas, la atención muy mala y no hay nada de entretenimiento abordó..... no volveré a volar nunca más en esa aerolínea!!! Pésima"

Pros: "Nothing."
Cons: "They won't print your ticket at the check in counter and you can't use an online boarding pass. You have to print one from home or use an internet cafe at the airport that charges $6 to print a single sheet of paper. They jam your carry on bag into a small box. Boarding took longer than the flight! The seats are incredibly cramped yet they recline all the way back, so you're likely to have someone in your lap for the entire trip. Absolutely horrible. Nothing like other high quality discount airlines such as Air Asia which at least treat you like a human being."

Cons: "I booked without realizing that you need to pay for your luggage separately, pay $10 to print your boarding pass and of course pay for all food and beverages. What a pain, not enjoyable."

Pros: "That I got to my destination."
Cons: "The wait time of eight hours. Also that they charged me to print my ticket, and I was charged for a very small carry-on item."

Pros: "Fast, good service."

Pros: "For a low cost company actually the experience was better than others. At least the seat could go back a little."

Pros: "Just shat you expect from a low cost airline company"

Cons: "NO me gusto que cancelaran el vuelo y el plan de contingencia fuera simplemente irnos 6 horas despues donde hubiera disponibilidad. La falta de comunicación, la falta de gestión con las personas, la falta de información incluso en el call center"

Pros: "Lor cost carriers have to be fast and efficient, this flight was just so. The seats are quite good."
Cons: "The boarding line was too long and slow."

Pros: "Nothing"
Cons: "They asked me to pay a $15USD tax to enter Colombia. This was never mentioned at any stage of the booking process. I had to withdraw money at an ATM with its associated fees just so I could pay this so called entry tax that neither I or anybody else seems to heard of and, even though I'm an Australian citizen, and we don't need a visa to enter colombia. I flew with VivaColombia twice, the first time I received a boarding pass with I printed out, but for my second flight, I never received a boarding pass email, just an email that said online check-in is not available for this flight and to print attached eticket and take it to the check-in counter at the airport, when I did this they asked for around $10usd to print out my boarding pass."

Pros: "El precio"
Cons: "El avion es muuy incomodo, mido 1,75 y mis piernas van completamente pegadas al asiento de al frente, el proceso de Checkin en Bogota, es un desastre, muy pocas personas, se nota que no estan bien capacitadas."

Pros: "Check in at the airport was very helpful"

Cons: "Customer service at the airport is terrible, had a hard time with two employees with attitude and poor customer service"

Pros: "Puntuality the most"

Pros: "Seat uncomfortable. Crew okay. No space"
Cons: "Everything."

Pros: "The plane was new. For a low cost airline the seats were confortable for a short trip."

Cons: "Terrible airline. No one seems to know what they are doing. Very unprofessional, bad experience from beginning to end"

Cons: "Seats more comfortable, please!!"

Cons: "Waiting time"

Pros: "Not at all!"
Cons: "Worst experience ever!"

Pros: "Nothing at all. Rude crew. Tricky rates! I know that is a low cost fly, but for the first time in my life this people charged me for the check in. Unbelievable"
Cons: "Really, all! Money grab low cost airline! The worst experience ever!"

Pros: "I first thought the price/value was good; however, I had to pay to check in, I had to pay for my bags, I had to pay for water."
Cons: "Everything. I will never fly this airline again."