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Grand Oasis Palm
4 stars

Grand Oasis Palm

Blvd Kukulcan Km 4.5, Zona Hotelera, 77500 Cancún, Quintana Roo, Mexico
Cancún, Mexico
See location+52 998 848 7500
From
$145
Cheapest

rate per night

7.4
Good
based on 3359 reviews
3,359 reviews
Room type
Provider
Nightly total
Double room
Standard room
Superior room

Photos of Grand Oasis Palm

Overview

Rating

The Grand Oasis Palm hotel and resort offers family-friendly accommodations at the entrance to the Hotel Zone in Cancun. This all-inclusive resort is within walking distance of plenty of bars, restaurants, and shopping, and offers its own on-site spa and wellness center for guest enjoyment.

The resort provides an array of activities and entertainment options that are great for guests traveling with children. These include a variety of children’s programs and a kid’s club. There is also a kid’s pool area that features waterslides and a splash zone.

The Grand Oasis Palm hotel and resort has a state-of-the-art fitness center for guest use, along with a cigar shop and a beauty salon. The hotel offers direct access to the beach and 11 restaurants for guest enjoyment. There are three outdoor pools in total, as well as an outdoor tennis court, a business center, and a marina at the resort. Complimentary Wi-Fi is available in the lobby. There are also 10 bars and lounges on the property.

There are 594 guest rooms and suites at this resort, including family rooms. All of the guest rooms include iPod docking stations, flat-screen TVs with premium channels, sitting areas, premium bedding, scenic ocean and garden views, and private bathrooms with deluxe amenities. Dry cleaning and laundry services are available for guest convenience. The hotel also offers meeting rooms for small gatherings and events.

Rating
7.4
Good
Based on 3,359 verified guest reviews

Latest deals for Grand Oasis Palm

Wed 5/14
Thu 5/15
Superior room
bed type unknown
bed type unknown
bed type unknown
Standard room
bed type unknown
bed type unknown
bed type unknown
Double room
1 twin bed
bed type unknown
bed type unknown
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees

Amenities at Grand Oasis Palm

  • Private beach
  • Outdoor pool
  • Spa and wellness center
  • Fitness center
  • Restaurant
  • Bar/Lounge
  • Tea/coffee maker
  • Free parking
  • Business center
  • Wi-Fi available in all areas

Services and conveniences

  • Conference rooms
  • Business center
  • Wake-up service
  • Concierge service
  • Safety deposit box
  • Entertainment staff
  • Currency exchange on-site
  • Meeting/Banquet facilities
  • Tour desk
  • Key card access
  • 24hr front desk

Basics

  • Wi-Fi available in all areas
  • Internet
  • Wi-Fi
  • Towels
  • Fire extinguisher
  • Free toiletries
  • Shampoo
  • Smoke alarms
  • Body soap
  • Air-conditioned
  • Conditioner

Family friendly

  • Babysitting or child care
  • Child pool
  • Kid-friendly buffet
  • Indoor play area
  • Kids' club
  • Kids' outdoor play equipment
  • Playground

Pool and spa

  • Spa and wellness center
  • Massage
  • Hot tub
  • Outdoor pool
  • Sauna
  • Pool towels

Bathroom

  • Shower
  • Hairdryer
  • Toilet
  • Toilet paper
  • Private bathroom

Dining

  • Minibar
  • Snack bar
  • Restaurant
  • Bar/Lounge
  • Tea/coffee maker

Things to do

  • Gift shop
  • Board games/puzzles
  • Game room
  • Evening entertainment
  • Pool table

General

  • Window
  • Soundproof rooms
  • Lake view
  • Telephone
  • Storage available

Outdoor

  • Beach towels
  • Balcony
  • Private beach
  • Garden

Media and entertainment

  • Radio
  • Flat-screen TV
  • Cable or satellite TV

Accessibility and suitability

  • Non-smoking rooms available
  • Elevator
  • Designated smoking area

Laundry

  • Laundry facilities
  • Laundry service
  • Iron and ironing board

Parking and transportation

  • Free parking
  • Private parking

Fitness

  • Aerobics
  • Fitness center

Workspace

  • Fax/photocopying

Health and safety

  • Safe

Reviews of Grand Oasis Palm

7.4
Good
3359 verified ratings
Wonderful
1124
Very good
582
Good
464
Okay
264
Fair
262
Mediocre
202
Poor
461

Summary of reviews

Pros (+)
Cons (-)
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All reviews

2.0
Poor
Anonymous, Jul 2021
Pros (+) Water park for kids
Cons (-) Everything else was horrendous The food was disgusting. Not to mention the discomfort of the rooms and beds. My bathroom light was flashing throughout my entire stay and they did not come to fix it even after reporting it two times If you must get tested for COVID to return home, get ready to wait in line for HOURS to get an appointment and then another line (a different day) to take the test. If ...
Read more
6.0
Okay
Anonymous, Feb 2018
Pros (+) All inclusive
Cons (-) I called the hotel 2 months before the arrival to make sure about age policy for children and they gave me a WRONG information. They said the policy for children is up to 18 years old. But the receptionist said I had to pay extra for a 14 years old child. I sent email to the Manager and he never gave me any response and I still waiting. Besides, Getaroom.com offers on its website the reservation w...
Read more
6.0
Okay
Anonymous, Jan 2018
Pros (+) Kids club flexibility, La Bamba dining, the beach, coffee shop. Beautiful beach, good kids swimming pool. Nice getaway where you can just be lazy and hang out.
Cons (-) Staff not very friendly - they did their job, but not really with a smile most of the time. Housekeeping was inconsistent - sometimes room didn't get cleaned, usually it was partially cleaned. Food inconsistent. Don't try the pasta bar, so overcooked as to be mush. La Bamba was good, though. Hard to figure out their schedule - would be nice if they posted schedules for shows and things somewhere.
6.0
Okay
Anonymous, Jan 2018
Pros (+) Good food, huge range and many locations, not too sophisticated Good and quick responses from housekeeping Clean, quiet beach with shallow water (nothing to see with snorkel)
Cons (-) Fridge didn't work, noisy aircon even when not in use Noise from entertainment, and corridor, next room Reception and concierge staff awful - disinterested, unhelpful, like saying no a lot Queues for drinks, which are low quality Ice creams hidden and poor Entertainment very ordinary
8.8
Very good
Jeff, Dec 2017
Pros (+) The food was good
Cons (-) The place was very 70s looking
6.8
Okay
Anonymous, Feb 2016
Pros (+) Steps from the ocean, huge pools, clean, close to public transportation.able to visit sister hotels(oasis)
Cons (-) Food was horrible, two small elevators for huge hotel, to many children, the entertainment team sucks, not much to do if weather doesn't allow pool/beach usage, and sales people through out the hotel trying to get you to buy ANNOYING!
8.2
Very good
Stuart, Jan 2016
Pros (+) The staff, accommodations and location were all fine for my one night stay. Upon arrival, the check in rep was unable to locate my reservation made 5 hours earlier - I had a 40 minute check in process as their system does not update more than once daily. The service and restaurant staff was courteous at all times and constantly tried to please. Quality of food was fine. Captain Hook ship fun for l...
Cons (-) Although I jumped hoops to dine at at the reservation required restaurant Careyes, (which had 5 empty tables) the General Manager, MENKAR VASQUEZ, made NO EFFORT to allow the 2 of us to enter the restaurant.
Read more
6.8
Okay
Anonymous, Jun 2015
Pros (+) The Beach is nice for kids. The hotel is clean, the staff works round the clock to keep all areas clean. The shows are good. The pool was nice and the wet bar bartender is excellent.
Cons (-) The food options were not great for Vegetarians or people who do not eat pork/beef. The Wifi was pathetic, kept disconnecting every 5 mins even in the lobby. The service near the Grand side pool was almost non-existent. AC in room was noisy.

Location

Blvd Kukulcan Km 4.5, Zona Hotelera, 77500 Cancún, Quintana Roo

What's nearby

  • Cancun Golf Club at Pok Ta Pok1.7 mi
  • Puerto Cancun1.8 mi
  • Cancun Convention Center2.6 mi
  • Hard Rock Cafe Cancun2.6 mi
  • CoCo Bongo Cancun2.6 mi
  • Glorieta del Ceviche2.7 mi
  • La Isla Shopping Mall2.7 mi
  • Puerto Juarez3 mi
  • Gran Puerto3.1 mi
  • Kukulcan Plaza3.2 mi
  • Estadio de Beisbol Beto Avila3.3 mi
  • Estadio Olímpico Andrés Quintana Roo3.4 mi

Policies

Check-in/Check-out

Check in anytime after 3:00 PM, check out anytime before 12:00 PM

Cancellation/prepayment

Cancellation/prepayment policies vary by room type and provider.

Essential information about Grand Oasis Palm

Low season

May

High season

December

Average price (weeknight)

$237

Average price (weekend night)

$279
Cheapest month to stay with an average 18% drop in price.
Most expensive month to stay with an average 43% rise in price.
Average Sun - Thu price over the last 2 weeks.
Average Fri & Sat price over the last 2 weeks.

When to book a room at Grand Oasis Palm

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

KAYAK's top tips for your stay at Grand Oasis Palm

  • If you’re after a cheap room at Grand Oasis Palm, then you should consider staying during the low season. The cheapest deals can generally be found in May and September.
  • Prices can also vary depending on which day of the week you stay. For the best room deals at Grand Oasis Palm, plan to stay on a Sunday or Wednesday. The most expensive day is usually Saturday.
  • The cheapest price a room at Grand Oasis Palm was booked for on KAYAK in the last 2 weeks was $215, while the most expensive was $272.
  • How long should you stay at Grand Oasis Palm? KAYAK users usually book their rooms here for 4 days.
See more tips

FAQs when booking at Grand Oasis Palm

  • Where is Grand Oasis Palm located?

    Grand Oasis Palm is located at Blvd Kukulcan Km 4.5, Zona Hotelera in Hotel Zone, 2.8 miles from the center of Cancún. Cancun Golf Club at Pok Ta Pok is the closest landmark to Grand Oasis Palm.

  • When is check-in time and check-out time at Grand Oasis Palm?

    Check-in time is 3:00 PM and check-out time is 12:00 PM at Grand Oasis Palm.

  • Does Grand Oasis Palm offer free parking?

    Yes, Grand Oasis Palm offers free parking.

  • How far is Grand Oasis Palm from the airport?

    Grand Oasis Palm is 9.4 miles from Cancun. Grand Oasis Palm is 44.3 miles from Cozumel.

  • Does Grand Oasis Palm have a pool?

    Yes, Grand Oasis Palm has a pool onsite.

  • How does KAYAK find such great Grand Oasis Palm hotel deals?

    KAYAK scours the web for all room deals available at Grand Oasis Palm in Cancún and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Grand Oasis Palm and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Grand Oasis Palm.

See more FAQs

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Good to know

Value for money

7.4

Distance to city center

2.8 mi

Nearest Airport

Cancun

Distance to airport

9.4 mi