Good to know
|Distance to city center||2.7 mi|
|Distance to airport||9.4 mi|
|"Great experience food was good."||(in 129 reviews)|
|"Rooms very clean and nice interior"||(in 7 reviews)|
|"Staff was very nice and helpful"||(in 124 reviews)|
|"No free wifi, only gave you 30min."||(in 12 reviews)|
Time of year
Show reviews that mention
|buffet was good||in 8 reviews|
|food and drinks||in 190 reviews|
|free wifi||in 41 reviews|
|good hotel||in 48 reviews|
|good so the room||in 8 reviews|
|great and the beach||in 101 reviews|
|instead of queen size||in 6 reviews|
|isla mujeres||in 4 reviews|
|make reservations||in 20 reviews|
|ocean view||in 31 reviews|
|restaurants were good||in 9 reviews|
|sales pitch||in 4 reviews|
|snack bar||in 72 reviews|
|staff was friendly||in 187 reviews|
The staff was very kind and friendly as we arrived. Felt very welcomed by bell staff and was very well informed of all our stay had to offer at check in. The food at Albartos was very good and I really like that they choose different cuisines every night so you aren't eating the same thing every night. The nightly entertainment was very fun and enjoyed the all the shows, we were even bummed we missed out on the last show before we left. UltraMar has a pick up right around the corner of this hotel and was very convenient when making our way to Isla Mujeres.
The only real thing I have to "complain" is that after check in front desk seems like we were bothering them when asking any question. Brushing us off to the concierge when we approached them. I am a front desk agent at a resort here in Texas and understand that we may be dealing with many things at a time and that in the moment we come off that way (rude) but this was definitely not the case. Ladies at the desk seemed to almost not appreciate our business. It may have just been the day check them out though they are a very nice establishment.
The service is exceptional
Everything was fantastic
The property was nice.
There was an altercation on the property and when we reached out to the front desk, no one ever let us know that things were okay. When we tried to call back, no one answered the phone. Very scary for my daughter and myself. No one ever called me back or assured me that things were safe.
I enjoyed everything and rate it a 10, if you not trying to go outside your budget.
Great trip, people, staff, you will enjoy it.
Great staffs and entertainment
Was not able to go for lunch when it was raining.
The Occidental Costa Cancún (4-star) hotel (belonging to the Barceló Hotel Group and formerly the Barceló Costa Cancún) faces the Caribbean Sea on the famous Boulevard Kukulcán. Your visit to Linda Beach makes this hotel a stunning vacation destination where you can enjoy maximum relaxation in a unique environment.
based on 4,172 reviews
Things to Know
- Nice building
- Friendly atmosphere
- Friendly service
Policies vary by room type and provider.
FAQs when booking at Occidental Costa Cancún
Where is Occidental Costa Cancún located?
Occidental Costa Cancún is located at Boulevard Kukulcan, Km. 4,5 | Cancún, Quintana Roo in Zona Hotelera - Hotel Zone District, 2.7 miles from the center of Cancún. Torre Escenica is the closest landmark to Occidental Costa Cancún.
When is check-in time and check-out time at Occidental Costa Cancún?
Check-in time is 3:00 PM and check-out time is 11:00 AM at Occidental Costa Cancún.
Does Occidental Costa Cancún offer free Wi-Fi?
No, Occidental Costa Cancún does not offer free Wi-Fi.
Does Occidental Costa Cancún offer free parking?
Yes, Occidental Costa Cancún offers free parking.
Does Occidental Costa Cancún offer free airport shuttle service?
No, Occidental Costa Cancún does not offer free airport shuttle service.
How far is Occidental Costa Cancún from the airport?
Occidental Costa Cancún is 9.4 miles from Cancun. Occidental Costa Cancún is 40.8 miles from Playa Del Carmen.
Can you bring pets to Occidental Costa Cancún?
No, pets are not allowed at Occidental Costa Cancún.
Does Occidental Costa Cancún have a pool?
Yes, Occidental Costa Cancún has a pool onsite.
Reviews about Occidental Costa Cancún
Most Popular Landmarks
- Torre Escenica 219 yd
- Parroquia de Cristo Resucitado 331 yd
- Playa Langosta 0.5 mi
- Playa Tortugas 1.3 mi
- Cancun Golf Club at Pok Ta Pok 1.9 mi
- Iglesia cristo rey 2.7 mi
|Playa Del Carmen||40.8 mi|