Overview

Hotel Hacienda Cancun

Av. Sunyaxchen Lote 39 y 40 Smz. 24 Mz. 22, 77500 Cancun, QR, Mexico
+52 998 884 3999

$25+

Overall guest ratings

6.5/10 Good
Based on 890 reviews

Review highlights

  • 8.2
  • 3.8
  • 3.3
  • 3.3

Nearby

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    About

    Hotel Hacienda Cancun puts you within a 10-minute drive of La Sagrada Familia Parish and offers airport drop-off service at scheduled times for MXN 350 per vehicle. Guests can take a dip in the outdoor pool, and free perks include self parking and continental breakfast daily between 7 AM and 10 AM.

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    Amenities

    • Complimentary breakfast
    • Free Wi-Fi
    • Internet
    • Outdoor pool
    • Express check out
    • 24 Hour Front Desk
    • Free parking
    • Designated smoking area
    • Terrace/Patio
    • Concierge service
    • Air-conditioned
    • Airport shuttle (surcharge)
    • Pets not allowed
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    Reviews

    Guest reviews

    Overall Rating

    6.5 Good
    Based on 743 reviews
    • 8.2 "Location is great."
      10.0 "Near to public transport, according to 100%."
    • 6.8 "Service is ok."
    • 3.8 "Breakfast is below average."
    • 3.3 "Disappointing food."
      2.7 "73% found the side dishes unedible."
      1.0 "90% did not enjoy the desserts."
    • 3.3 "Ugly beach."
    • 2.6 "Horrible vibe."
      0.7 "93% criticized the unstylish hotel."
    • 2.4 "Generally quite dirty."
      1.5 "85% said rooms were dirty."
      0.8 "92% said the bathroom was dirty."
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    Overall Rating

    6.4 Good
    Based on 386 reviews
    • 8.6 "Location is great."
      10.0 "Near to public transport, according to 100%."
    • 6.8 "Service is ok."
    • 3.6 "Disappointing food."
    • 3.4 "Breakfast is below average."
    • 2.8 "Horrible vibe."
      0.7 "93% criticized the unstylish hotel."
    • 2.1 "Generally quite dirty."
      1.4 "86% said rooms were dirty."
      1.0 "90% said the bathroom was dirty."
    • 1.8 "Awful rooms."
      1.4 "86% said rooms were dirty."
      1.5 "85% didn't like the uncomfortable beds."
      1.5 "85% complained about the bathroom."
      1.4 "Air conditioning was criticized by 86%."
      1.2 "88% thought they were poorly maintained."
      0.8 "For 92%, the rooms looked old."
      2.1 "79% thought the tv was sub-standard."
      1.0 "90% said the bathroom was dirty."
      2.9 "71% said rooms were small."
      1.6 "84% had problems with the shower."
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    Overall Rating

    6.6 Good
    Based on 200 reviews
    • 8.3 "Location is great."
    • 6.8 "Service is ok."
    • 4.0 "Breakfast is below average."
    • 3.0 "Generally quite dirty."
      1.7 "83% said rooms were dirty."
    • 2.4 "Quite uncomfortable."
      2.3 "77% didn't like the uncomfortable beds."
      1.5 "Air conditioning was criticized by 85%."
      1.7 "83% thought it was too noisy."
      2.5 "75% said rooms were small."
    • 2.4 "Horrible vibe."
      0.6 "94% criticized the unstylish hotel."
    • 2.2 "Awful rooms."
      1.2 "88% complained about the bathroom."
      0.7 "For 93%, the rooms looked old."
      2.3 "77% didn't like the uncomfortable beds."
      1.5 "Air conditioning was criticized by 85%."
      1.7 "83% said rooms were dirty."
      2.5 "75% said rooms were small."
      1.5 "85% thought they were poorly maintained."
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    Overall Rating

    6.7 Good
    Based on 156 reviews
    • 8.4 "Location is great."
      10.0 "Near to public transport, according to 100%."
    • 6.2 "Service is ok."
      6.7 "Only 67% thought the service was professional."
    • 3.8 "Breakfast is below average."
    • 2.6 "Generally quite dirty."
      1.7 "83% said rooms were dirty."
    • 2.5 "Awful rooms."
      1.2 "Air conditioning was criticized by 88%."
      1.8 "82% complained about the bathroom."
      2.3 "77% had problems with the shower."
      1.7 "83% said rooms were dirty."
    • 2.1 "Quite uncomfortable."
      1.6 "84% thought it was too noisy."
      1.2 "Air conditioning was criticized by 88%."
    • 2.1 "Horrible vibe."
      0.6 "94% criticized the unstylish hotel."
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