Overview

Hotel Xbalamque and Spa

Avenida Yaxchilah N 31, 77500 Cancun, QR, Mexico
+52 998 193 2720

$28+

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Rates

Overall guest ratings

6.7/10 Good
Based on 1,637 reviews
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Review highlights

  • 8.8
  • 7.5
  • 4.8
  • 4.7

Nearby

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    About

    With a stay at Hotel Xbalamque and Spa, you'll be centrally located in Cancun, steps from Las Palapas Park and minutes from Cristo Rey Church. This hotel is within close proximity of Benito Juarez Municipal Building and Market 28.

    Rooms

    Make yourself at home in one of the 90 air-conditioned guestrooms. Cable television is provided for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include phones and desks, and housekeeping is provided daily.

    Amenities

    Treat yourself with massages, body treatments, and facials. This hotel also features complimentary wireless Internet access, shopping on site, and tour/ticket assistance.

    Dining

    Enjoy a meal at a restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Relax with your favorite drink at a bar/lounge or a poolside bar.

    Business, Other Amenities

    Featured amenities include complimentary newspapers in the lobby, a 24-hour front desk, and multilingual staff. Planning an event in Cancun? This hotel has facilities measuring 915 square feet (85 square meters), including a meeting room. Free self parking is available onsite.

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    Amenities

    • Parking
    • Free Wi-Fi
    • Facilities for Disabled Guests
    • Car rental
    • Concierge service
    • Gift shop
    • Laundry service
    • Room service
    • Spa
    • Outdoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Air-conditioned
    • Coffee shop
    • 24 hour front desk
    • Safe
    • Sauna
    • Pets not allowed
    • Steam room
    • Storage available
    • Free valet parking
    • Wedding services
    • Currency exchange on-site
    • Meeting/Banquet facilities
    • Terrace/Patio
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    Map

    Map

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    Reviews

    Guest reviews

    Overall Rating

    6.7 Good
    Based on 1,637 reviews
    • 8.8 "Location is great."
    • 7.5 "Good service."
    • 6.7 "Food is average."
    • 6.5 "Bar is ok."
    • 5.8 "Average amenities."
    • 4.8 "Not very clean."
    • 4.7 "Vibe wasn't good."
    • 4.2 "Breakfast is below average."
    • 3.4 "Not very comfortable."
    • 2.8 "Awful rooms."
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    Overall Rating

    6.8 Good
    Based on 1,145 reviews
    • 9.0 "Terrific location."
      10.0 "Near to public transport, according to 100%."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "100% liked the proximity to shopping."
    • 7.8 "High value."
      8.4 "84% were happy with the price of the breakfast."
    • 7.3 "Good service."
      8.3 "83% found the staff to be very friendly."
      8.0 "80% thought the service was very professional."
    • 6.5 "Bar is ok."
    • 6.5 "Food is average."
      5.5 "Desserts were ok, said 55%."
    • 4.6 "Not very clean."
      4.2 "58% said rooms were dirty."
      1.0 "90% said the bathroom was dirty."
    • 4.1 "Breakfast is below average."
    • 4.0 "Vibe wasn't good."
      0.7 "93% criticized the unstylish hotel."
      3.2 "68% criticized the plain hotel."
      3.3 "For 67%, the lobby entrance was sub-standard."
    • 3.5 "Not very comfortable."
      0.4 "Air conditioning was criticized by 96%."
      1.3 "87% thought it was too noisy."
    • 2.8 "Awful rooms."
      0.4 "Air conditioning was criticized by 96%."
      1.0 "90% complained about the bathroom."
      0.4 "96% thought they were poorly maintained."
      4.2 "58% said rooms were dirty."
      0.5 "For 95%, the rooms looked old."
      2.0 "80% had problems with the shower."
      0.2 "98% thought the tv was sub-standard."
      1.0 "90% said the bathroom was dirty."
      1.5 "85% found problems with the furniture."
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    Overall Rating

    6.7 Good
    Based on 311 reviews
    • 8.7 "Location is great."
    • 7.7 "Good service."
      8.9 "89% found the staff to be very friendly."
      7.7 "77% thought the service was very professional."
    • 5.7 "Average amenities."
      5.4 "54% thought the building was acceptable."
    • 5.0 "Average cleanliness."
      4.5 "55% said rooms were dirty."
    • 4.9 "Vibe wasn't good."
      0.7 "93% criticized the unstylish hotel."
    • 3.9 "Breakfast is below average."
    • 3.3 "Not very comfortable."
      0.8 "Air conditioning was criticized by 92%."
      1.3 "87% thought it was too noisy."
      4.8 "52% didn't like the uncomfortable beds."
    • 2.4 "Awful rooms."
      0.4 "96% thought they were poorly maintained."
      0.8 "Air conditioning was criticized by 92%."
      1.2 "88% complained about the bathroom."
      4.5 "55% said rooms were dirty."
      0.6 "For 94%, the rooms looked old."
      4.8 "52% didn't like the uncomfortable beds."
      1.0 "90% found problems with the furniture."
    View all review categories

    Overall Rating

    6.8 Good
    Based on 180 reviews
    • 8.8 "Location is great."
      10.0 "Near to public transport, according to 100%."
    • 7.0 "Good service."
    • 6.5 "Food is average."
    • 6.1 "Average amenities."
      5.8 "58% thought the building was acceptable."
    • 4.8 "Vibe wasn't good."
      0.9 "91% criticized the unstylish hotel."
    • 4.6 "Not very clean."
      3.8 "62% said rooms were dirty."
    • 4.2 "Breakfast is below average."
    • 3.5 "Not very comfortable."
      1.3 "87% thought it was too noisy."
    • 2.6 "Awful rooms."
      3.8 "62% said rooms were dirty."
      1.1 "89% complained about the bathroom."
      0.2 "98% thought the tv was sub-standard."
      0.6 "For 94%, the rooms looked old."
      0.3 "97% thought they were poorly maintained."
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    Hotel type
    Boutique Hotel
    This is a wonderful boutique hotel, as guests say.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
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