Services and conveniences
Accessibility and suitability
Basics
Dining
General
Bathroom
Things to do
Pool and spa
Outdoor
Health and safety
Media and entertainment
Laundry
Family friendly
Parking and transportation
Bedroom
Workspace
Fitness
AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
What dining options are available at the hotel?
The hotel offers a variety of dining options including Epicentro for a wide range of rums, tequilas, and gins, El Caribeno for authentic Caribbean cuisine with a beach view, Le Cap Beach Club for Mediterranean pizzas and vegetarian fare, and Café Urbano for breakfast with pastries, fruit, and juices.
What amenities are available for families with children?
The hotel provides amenities for families including a kids' club, playground, and babysitting or child care services.
What can guests expect from the hotel's cleanliness and service?
Guests can expect a relaxed and calming atmosphere, well-maintained property, and very clean rooms. The hotel also offers daily housekeeping, enhanced cleaning, and disinfection of high-touch surfaces for guest safety.
Is there free parking available at the hotel?
Yes, the hotel offers free parking as well as valet parking for guests' convenience.
When is the best time to visit the hotel?
The low season is in June, while the high season is in November. Guests can enjoy a beautiful and relaxing experience with a private beach and attentive staff during their stay.
AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
Opt for a Room with Ocean View
Guests recommend booking a room with an ocean view to enjoy the beautiful beach and sea from the comfort of your accommodation.
Explore Nearby Attractions
Take advantage of the hotel's proximity to attractions such as Cancun Golf Club at Pok Ta Pok, Playa Caracol, and Playa Chac Mool, all within a short distance from the hotel.
Consider Executive Rooms for Club Lounge Access
If you value additional perks like free breakfast and evening drinks, consider booking an executive room for access to the Club Lounge, which overlooks the sea and nearby lagoon.
Check Out Nearby Dining and Entertainment Options
Guests can explore nearby businesses such as Bamboo Spa, Coco Bongo Cancun, and 360 Surf School for a variety of entertainment and relaxation options.
Be Mindful of Room Selection
Some guests recommend being cautious about room selection, as certain rooms may have issues such as noise from neighboring rooms or lack of expected views.
Enjoy the Private Beach
Guests praise the hotel's private beach area, highlighting its calm waters and comfortable amenities, making it an ideal spot for relaxation and swimming.
Take Advantage of On-Site Dining Options
Indulge in the hotel's dining options, including authentic Caribbean cuisine at El Caribeno and Mediterranean pizzas at Le Cap Beach Club, as well as a variety of beverages at the on-site bars.
Consider Renting a Car
To explore the area conveniently, consider renting a car, as guests found it to be a favorable way to get around and explore the surroundings.
Check for Special Services
The hotel offers various services such as tour arrangements, a business center, and a spa, providing guests with options for leisure and convenience during their stay.
Be Aware of Potential Room Odors
Some guests mentioned issues with room odors, so it may be helpful to inquire about this when selecting a room.
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Low season | High season | Average price (weeknight) | Average price (weekend night) |
|---|---|---|---|
October | April | $238 | $234 |
Cheapest month to stay with an average 27% drop in price. | Most expensive month to stay with an average 66% rise in price. | Average Sun - Thu price over the last 2 weeks. | Average Fri & Sat price over the last 2 weeks. |
Value for money | Distance to city center | Nearest Airport | Distance to airport |
|---|---|---|---|
8.5 | 5.0 mi | Cancun | 10.4 mi |