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Pros. The location is very good, The outside Swimming pool and the Lagoon View is good.
Cons. If you are expecting a good breakfast than this hotel will let you down. And the room that was given to me had a damp smell , In the picture of the room it showed Refrigerator and microwave when we checked-in none of those were available in the room.
Pros. Nice pool Good private restaurant Nice dinningroom Excellent assistance Beatiful neighborhood Amazing view of the lake
Cons. No cooler in the room
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They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the hotel's customer service?
The hotel's staff is known for being friendly and helpful, providing a laid-back and relaxing ambiance by the lagoon. However, some guests have reported issues with unhelpful staff members and early morning disturbances.
How are the beds at the hotel?
While some guests have found the beds uncomfortable with hard springs, others have mentioned that the rooms are spacious and provide a comfortable stay. It's important to note that some rooms may have old and uncomfortable furniture.
What are the dining options at the hotel?
The hotel offers continental breakfast and the option to have food delivered to guest accommodations. However, some guests have mentioned that the restaurant doesn't serve breakfast, and there are no complementary breakfast options.
Is parking available at the hotel?
The hotel provides free parking and shuttle services for an additional charge. However, some guests have reported hidden prices and issues with street parking availability.
When is the best time to visit the hotel?
The hotel's low season is in September, while the high season is in December. Visitors should consider these factors when planning their stay.
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They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the lagoon comes highly recommended.
Consider Low Season for Better Rates
Visiting in September, the low season, could result in better rates and fewer crowds, according to some guests.
Check Nearby Attractions
The hotel is conveniently located near various attractions, such as Cancun Golf Club at Pok Ta Pok, Playa Chac Mool, and Forum Beach, making it easy to explore the area.
Be Mindful of Room Selection
Some guests recommended checking the room thoroughly upon arrival, as a few mentioned issues with cleanliness, old furniture, and bathroom conditions.
Inquire About Breakfast Options
While the hotel offers a continental breakfast, guests suggested negotiating with the restaurant for additional breakfast options.
Consider Transportation
The hotel offers shuttle services for an additional charge, which could be convenient for exploring nearby areas.
Bring Your Own Toiletries
A few guests mentioned that the hotel provided limited toiletries, so it might be helpful to bring your own if you have specific preferences.
Be Aware of High Season Crowds
December is considered the high season, so guests advised being prepared for larger crowds and potentially higher prices during this time.
Check for Room Amenities
Some guests noted that certain rooms lacked amenities such as coffee makers, so it might be helpful to inquire about specific room features before booking.
Inquire About Internet Quality
Several guests reported issues with the internet, so it may be beneficial to inquire about the quality of the internet connection before your stay.
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
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Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Low season | October |
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High season | March |
Average price (weeknight) | $53 |
Average price (weekend night) | $50 |
Hotel Imperial Laguna Faranda Cancún is located at Calle Quetzal No.11, Km 7.5 in Hotel Zone, 4.9 miles from the center of Cancún. Cancun Golf Club at Pok Ta Pok is the closest landmark to Hotel Imperial Laguna Faranda Cancún.
Check-in time is 3:00 PM and check-out time is 12:00 PM at Hotel Imperial Laguna Faranda Cancún.
Yes, Hotel Imperial Laguna Faranda Cancún offers free Wi-Fi.
Yes, Hotel Imperial Laguna Faranda Cancún offers free parking.
Hotel Imperial Laguna Faranda Cancún is 9.7 miles from Cancun. Hotel Imperial Laguna Faranda Cancún is 43.7 miles from Cozumel.
Yes, Hotel Imperial Laguna Faranda Cancún has a pool onsite.
KAYAK scours the web for all room deals available at Hotel Imperial Laguna Faranda Cancún in Cancún and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Hotel Imperial Laguna Faranda Cancún and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Hotel Imperial Laguna Faranda Cancún.
Value for money | 6.6 |
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Distance to city center | 4.9 mi |
Nearest Airport | Cancun |
Distance to airport | 10.2 mi |