Overview

Hotel Esmeralda

Esmeralda 266, Castro, Chile
+56 652 637 900

$57+

Overall guest ratings

8.3/10 Excellent
Based on 266 reviews

Review highlights

  • 9.4
  • 8.9
  • 8.7
  • 4.3

Good to know

  • Great view
  • Professional service
  • Near city centre

Nearby

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    Amenities

    • Internet
    • Room service
    • Game room
    • Restaurant
    • Bar/Lounge
    • 24 Hour Front Desk
    • Free parking
    • Pool table
    • Storage available
    • Free Wi-Fi
    • Non-smoking rooms available
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    Reviews

    Guest reviews

    Overall Rating

    8.3 Excellent
    Based on 266 reviews
    • 9.4 "Terrific location."
      10.0 "City centre within easy reach, said 100%."
      7.7 "Great parking, according to 77%."
      10.0 "100% liked the proximity to sightseeing."
    • 8.9 "Great service."
      9.7 "97% found the staff to be very friendly."
      9.5 "95% thought the service was very professional."
      7.5 "75% said the reception staff was great."
    • 8.7 "Food is delicious."
      8.6 "86% loved the dining experience."
    • 6.5 "Breakfast is mediocre."
    • 6.2 "Rooms are ok."
      5.6 "Beds were acceptable for 56%."
      6.4 "Only 64% said rooms were clean enough."
      5.7 "Only 57% said rooms were big enough."
      5.4 "For only 54%, the bathroom was ok."
    • 4.3 "Internet is poor."
    • 3.1 "Terrible value."
    • 0.0 "Horrible vibe."
      0.0 "100% criticized the unstylish hotel."
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    Overall Rating

    8.5 Excellent
    Based on 212 reviews
    • 9.4 "Terrific location."
    • 8.9 "Great service."
      9.5 "95% thought the service was very professional."
      9.6 "96% found the staff to be very friendly."
    • 8.7 "Food is delicious."
    • 6.6 "Breakfast is mediocre."
    • 6.3 "Rooms are ok."
      6.2 "Beds were acceptable for 62%."
    • 4.5 "Not very comfortable."
      2.5 "75% thought it was too noisy."
    • 3.6 "Value below average."
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    Overall Rating

    7.7 Good
    Based on 26 reviews
    • 9.4 "Terrific location."
    • 8.6 "Great service."
    • 6.5 "Rooms are ok."

    Overall Rating

    8.4 Excellent
    Based on 26 reviews
    • 9.0 "Terrific location."
    • 8.9 "Great service."
      9.7 "97% found the staff to be very friendly."
    • 6.4 "Rooms are ok."
    Good to know
    "Great view"
    "Professional service"
    "Near city centre"
    data provided by TrustYou

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