Pros (+) Staff was very helpful & polite!!
Cons (-) Had to change rooms 3 times because of bad Air-conditioners!! Other wise clean rooms!poe
4 stars
Mandarin Plaza Hotel
Archbishop Reyes Avenue Corner Escario Street, Cebu City 6000, Philippines
Cebu City, Philippines
See location+63 322 661 111Photos of Mandarin Plaza Hotel
Overview
Mandarin Plaza Hotel is located in Cebu City and is close to nearby landmarks, including University of the Philippines Cebu College and Ayala Center Cebu. It also offers a 24-hour reception, an express check-in and check-out feature and an outdoor pool.
A variety of premium services are available for guests of Mandarin Plaza Hotel, such as a concierge and a ticket service. The day spa provides a chance to get pampered and relax.
The hotel features rooms equipped with a hair dryer, plus all the necessities to ensure a comfortable stay.
The hotel's restaurant serves breakfast, providing guests with a convenient dining experience close to their room. Alternatively, there is a large choice of international restaurants nearby.
Mandarin Plaza Hotel is an ideal place to explore Mactan and Cebu Metropolitan Cathedral, as well as everything the local area has to offer. Guests will find lots to see and do in the local area, with SM City Cebu a short car ride away.
Latest deals for Mandarin Plaza Hotel
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at Mandarin Plaza Hotel
- Outdoor pool
- Spa and wellness center
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Coffee machine
- Wi-Fi available in all areas
- Flat-screen TV
Services and conveniences
- Wake-up service
- Express check-out
- Concierge service
- Safety deposit box
- Meeting/Banquet facilities
- Room service
- 24hr front desk
Dining
- Electric kettle
- Restaurant
- Bar/Lounge
- Breakfast in the room
- Kettle
- Coffee machine
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Air-conditioned
- Free toiletries
- Shampoo
Pool and spa
- Spa and wellness center
- Massage
- Sauna
- Spa
- Outdoor pool
Accessibility and suitability
- Non-smoking rooms available
- Increased accessibility
- Elevator
- Designated smoking area
Bathroom
- Hairdryer
- Toilet
- Shower
- Private bathroom
Media and entertainment
- Cable or satellite TV
- Flat-screen TV
- TV
General
- Telephone
- Seating area
- Tile/marble floor
Parking and transportation
- Parking
- Airport shuttle
Health and safety
- Daily housekeeping
- Safe
Family friendly
- Kid-friendly buffet
- Complimentary breakfast
Bedroom
- Wardrobe or closet
Workspace
- Desk
Fitness
- Fitness center
Reviews of Mandarin Plaza Hotel
8.6
Very good
2857 verified ratings
Wonderful
1400
Very good
637
Good
370
Okay
207
Fair
137
Mediocre
46
Poor
60
Summary of reviews
Guests say
Guests generally appreciated the hotel's location and cleanliness, with many highlighting its proximity to shopping areas and the overall tidy environment. However, there were significant complaints regarding the service, particularly concerning staff attitudes and the lack of essential amenities like WiFi and functioning facilities. Some guests also noted issues with breakfast quality and the maintenance of certain hotel features.AI-Generated from customer reviews
Reviews(2)
Q&A(5)
Tips(10)
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8.7 out of 10
1166 reviews
7.9 out of 10
506 reviews
8.3 out of 10
3 reviews
7.6 out of 10
17 reviews
6 out of 10
3 reviews
All reviews
Pros (+) great location.spacious rooms.price is just right.
Cons (-) The breakfast buffet was ok but it could have been better.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the breakfast at Mandarin Plaza Hotel?
The hotel's restaurant serves a nice buffet breakfast, providing guests with a convenient dining experience close to their room. There is also a large choice of international restaurants nearby.
Are there any issues with the facilities at Mandarin Plaza Hotel?
The pool and sauna were closed during some guests' stay, which was disappointing. However, the hotel's location is in the center and accessible anywhere you may go.
How is the cleanliness at Mandarin Plaza Hotel?
The hotel's clean and spacious rooms were highlighted in many reviews, providing a comfortable stay for guests.
What are guests saying about the staff at Mandarin Plaza Hotel?
Many guests have praised the attentive, helpful, and friendly staff, emphasizing their positive experience with the hotel's personnel.
Is parking available at Mandarin Plaza Hotel?
Yes, the hotel offers parking and is conveniently located near key attractions in the city.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Take Advantage of the Spa
Guests appreciated the hotel's day spa for a chance to relax and get pampered. Consider booking a session to enhance your stay.
Explore Nearby Landmarks
The hotel's location near Ayala Center Cebu makes it convenient for guests to explore the area. Take a short walk to the mall and enjoy the excellent restaurants and attractions nearby.
Check for Room Amenities
Some guests noted that certain room amenities, such as a bidet, were not available. It's advisable to check the room amenities beforehand to ensure they meet your preferences.
Be Mindful of Noise Levels
A few guests mentioned that the walls were thin, allowing noise from adjacent rooms and hallways to be audible. Light sleepers may want to consider this when choosing a room.
Inquire About Facilities
Before booking, it's advisable to inquire about the availability of facilities such as the pool and gym, as some guests experienced these amenities being under maintenance during their stay.
Consider Breakfast Inclusions
While some guests enjoyed the breakfast buffet, others found it to have limited choices. If breakfast is important to you, consider the options available and whether it aligns with your preferences.
Request Late Check-Out in Advance
Guests who requested late check-out mentioned that it was granted, but there were instances of miscommunication among the staff. It's recommended to arrange late check-out in advance to avoid any inconvenience.
Take Note of Additional Charges
Some guests reported unexpected additional charges, such as for stained towels. Being mindful of such charges and clarifying policies beforehand can help avoid surprises during check-out.
Plan for Transportation
As there were comments about the lack of direct public transport to certain locations, it's advisable to plan transportation in advance for convenience.
Location
Archbishop Reyes Avenue Corner Escario Street, Cebu City 6000
What's nearby
- Quest Hotel and Conference Center99 yd
- Cebu International Convention Center316 yd
- Ayala Center347 yd
- Cebu Provincial Capitol0.9 mi
- Cebu Country Club0.9 mi
- Banyan Tree Spa0.9 mi
- Robinsons Plaza1 mi
- SM City Cebu1.2 mi
- Museo Sugbo1.2 mi
- Cebu Taoist Temple1.4 mi
- University of San Carlos1.5 mi
- Sinulog Festival1.5 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Mandarin Plaza Hotel
Low season | February |
|---|---|
High season | November |
Average price (weeknight) | $48 |
Average price (weekend night) | $44 |
When to book a room at Mandarin Plaza Hotel
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Mandarin Plaza Hotel
FAQs when booking at Mandarin Plaza Hotel
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See most recommended stays in Cebu CityGood to know
Value for money | 8.5 |
|---|---|
Distance to city center | 1.0 mi |
Nearest Airport | Cebu City Mactan Intl |
Distance to airport | 5.3 mi |
Everything you need to know for your stay in Cebu City
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