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Near the skiing areas and city The poor service
close to ski lifts etc and good value faciliities in the hotel all geared to Italian customers rather than other foreigners and the staff not that friendly or helpful
hotel staff does not speak English well, which caused some problem/s on communicating between guests and staff. the policy of the hotel stay that the guest MUST throw away his/her waiste and SHALL be checked before check-out, was NOT advised at the time of booking. This is not a fare rule on business manner to the customers.
Great location and well designed hotel. Being built for the winter sports market meant that there were solid floors everywhere which made it very noisy. Not much choice of food during the summer period.
friendliness of staff and relaxed atmosphere
The location could not have been better, about 7 mins walk to the main ski-lift but yet situated on a square in the centre. The hotel is quite basic but is clean. It is classed as a 4* hotel, but seems more like a 3. The staff were incredibly helpful.
The hotel was comfortable and the staff accommodating but the tru benefit is the excellent location and superb family friendly surroundings
Good service. Nice view across the town Sestriere in clear weather! Soory, I did not pay for a battle of stiil water from mini-bar when I left your hotel. When I will be in Sestriere next time i`ll pay... Please, make an instruction about internet connection in a room, or rather make Wi-Fi for all hotel!
I like this hotel, i like Sestriere, i like ski, snow and mountains! Thank you for good vacation! Please, make breakfasts more various!
wonderfull mountan veiw from the room. Big balkony. Comfortable undeground parking is free of charge. Comfortable big sleeping bed. Night portier does't speeks English.
The accomadation was surprisingly standard, despite the reviews I had read. We were all quite satisfied with everything. It is a bit off the town center and the lifts. A pity there is no Wi-fi in the rooms.
location, view, staff, market, laundry, Wi-fi connection garage is very dark and tight parking spots (need better lighting system), access to master thru other bedroom and no windows in that bedroom
The atmosphere that you can feel in this hotel is special. Every single room is different from the others, perfectly designed and very well kept... All is like you would like to be! But the most important and impressive think is the kindness of the young stuff and of the young and active owner family! Very suggested
the atmosphere no light in the closet
Spa was fantastic. Service was friendly and helpful. Nothing.
Excellent hospitality in the hotel and full menu in resturant
Fabulous location near the slopes! Nothing
Hotel very modern and up-to-date The hotel seemed to be used as a sort of social club by local people who would drop in and use the lounge and bar areas. A four star hotel shouldn't be getting used in this manner.
very good staff, amazing Spa, good food, superb cakes, charming room, polite manager, good price and wonderful location for skiing. absolutely nothing
Staff were particularly helpful and contributed to ease of arrival and departure and assistance while staying. Restaurant was closed one night with little warning because of absence of chef.
Welcoming and friendly staff. Large reasonably appointed room. Sunny veranda Soundproofing poor in the room, therefore kept awake by noisy guests. TV too small for the room
Staff are friendly, helpful and always have a smile. Very clean. The hotel lacks atmosphere and is very badly insulated against noise from other guests.
Friendly, helpful staff. Lovely views. Sunny rooms. Well-designed and laid-out hotel. Large rooms. Fridge did not work. Emitted very strong chemical smells. Water in shower was warm but not hot over the 5 days I was there. Breakfast average. No plug adaptor available. No flexibility on check-out time (10am).
Good location, close to town centre and ski slopes. Quiet, peaceful with free parking and decent breakfast hard bed
Superb location, great staff
The external hot tub with a view of the alps and the breakfast!
bus to the ski lift everyday was like a personal taxi-excellent extra. no walking up that steep hill! room was a little too hot and could not ajust this
Staff were fun and extra pleasent. Great spa.
Any extra is really expensive: coffee 2 euro, 500ml water 2 euro, wine bottle 18 euro.
very nice for this resort the spa was poorly run and quite dirty in places, we all came out with coughs after a few days and would not use the spa after this.
The staff at the hotel were warm and very helpful. The spa: very relaxing, very welcoming staff; excellent after exercising on the slopes. The dishes on the a la carte menu were delicious. I'd stay here again.
Small but nice SPA - ideal after skiing. no blanket only bed sheet so you have to sleep with full heating on, WiFi did not work, had to go to Irish pub in the village
Friendly service, good food, great jacuzzi in the room ..
The staff were very friendly and helpful and overall the atmosphere made for a relaxing stay n/a
The hotel was close to the town centre and it's possible to ski back to the hotel. The beds were comfortable and we had a large bathroom. Friendly staff and good facilities. Our room had small windows and was situated under the restuarant, so at 8-9am you would hear foot steps. Breakfast was limited, but still reseaonable. Only Italian channels on the tv.
The hoterl staff was ver nice. The hotel was not overpriced. There was an excellent selcetion of wine. The architecture
Staff friendly and helpful. Bathroom was excellent. Food was a litt;e disappointing
I liked the location and we had a view of the mountain. Breakfast was very poor. One of the poorest I have ever had. Bread from the freezer, still damp. Only one slice each and one bread roll, again from the freezer and heated up.
The hotel staff made us very welcome. The hotel rooms were clean and just what we needed for a sking holiday. The hotel had an arrangement (free) with a ski shop slopeside in Sestriere where we stored our skis and boots. It also give us vouchers for a slightly discounted lift pass which helped. Food could have a little more variety but was well prepared.