The Charles Hotel
Photos of The Charles Hotel
Overview
Amenities at The Charles Hotel
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Free parking
- Business center
- Flat-screen TV
- TV
Basics
- Free Wi-Fi
- Internet
- Linens
- Towels
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Body soap
- Trash cans
- Conditioner
Services and conveniences
- Business center
- Meeting/Banquet facilities
- Room service
- Key access
- Key card access
- Express check-out
- Private check-in/check-out
- 24hr front desk
General
- Window
- Quiet street view
- Family rooms
- Soundproof rooms
- Soundproofing
- Carpeted
- Storage available
Accessibility and suitability
- Hypoallergenic pillow
- No smoking
- Lowered sink
- Non-feather pillow
- Upper floors accessible by stairs
- Designated smoking area
Bathroom
- Raised toilet
- Shower
- Hairdryer
- Toilet
- Toilet paper
- Private bathroom
Dining
- Electric kettle
- Restaurant
- Bar/Lounge
- Tea/coffee maker
- Kettle
- Coffee machine
Media and entertainment
- Flat-screen TV
- Shared lounge/TV area
- Cable or satellite TV
- TV
Bedroom
- Socket near the bed
- Clothes rack
- Wardrobe or closet
Parking and transportation
- Free parking
- Private parking
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
- Safe
Outdoor
- Terrace/Patio
Family friendly
- Kids meals
Reviews of The Charles Hotel
Summary of reviews
Score by provider
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the hotel's restaurant?
The hotel's restaurant comes highly recommended by many guests for its great food and service.
Are there any specific amenities for families with children?
The hotel offers kids meals and child-safety socket covers, making it family-friendly.
How is the cleanliness of the hotel addressed?
Many guests have praised the hotel for being very clean, with spotless rooms and friendly staff.
What are the best times to visit the hotel?
The high season is in July, offering a great time to experience the hotel's modern comfort and helpful staff.
Is parking available at the hotel?
Yes, the hotel offers free parking, providing convenience for guests with vehicles.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room Away from Traffic
Several guests mentioned that the rooms facing the busy road outside experienced noise disturbances. Consider requesting a room away from the street to ensure a quieter stay.
Check Room Amenities
Some guests reported issues with room amenities such as non-functional TVs, uncomfortable pillows, and difficulty with the shower. It's advisable to check the functionality of these amenities upon check-in and request assistance if needed.
Explore Nearby Attractions
The hotel is conveniently located near Capstone Farm Country Park, Buckmore Park Karting, and Lordswood Football Club, providing opportunities for outdoor activities and entertainment.
Consider Room Upgrade
While some guests found the standard rooms comfortable, others mentioned that the size and condition of the rooms were not up to their expectations. Consider upgrading to a deluxe room for a more spacious and modern experience.
Take Advantage of Nearby Dining
Many guests highly recommended the restaurant next door, praising the fantastic food and friendly staff. Consider dining at this nearby establishment for a convenient and enjoyable culinary experience.
Inquire About Late-Night Services
Guests reported limited staff availability after midnight and a lack of awareness regarding ordering breakfast the night before. If you anticipate needing late-night services or have specific breakfast preferences, it's advisable to inquire about these details in advance.
Confirm Accessibility
Some guests noted challenges with accessibility, including a dangerous spiral stairway for accessing the hotel and limited assistance for disabled individuals. If you have accessibility concerns, it's recommended to confirm the accessibility features and inquire about any specific needs.
Check for Special Offers
Some guests mentioned receiving room upgrades at no extra cost and discounts for the onsite restaurant. Inquire about any special offers or packages that may enhance your overall experience and provide better value for your stay.
Coordinate Check-In Time
Several guests experienced delays during check-in, with reports of waiting up to 40 minutes. It's advisable to coordinate your arrival time with the hotel to ensure a smooth and efficient check-in process.
Address Concerns Promptly
If you encounter any issues during your stay, such as cleanliness, room conditions, or service quality, consider addressing them promptly with the staff to seek resolution and ensure a more satisfactory experience.
Location
What's nearby
- Capstone Farm Country Park2.1 mi
- Buckmore Park Karting2.8 mi
- Lordswood Football Club2.9 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
When to book a room at The Charles Hotel
KAYAK's top tips for your stay at The Charles Hotel
FAQs when booking at The Charles Hotel
Nearby hotels and places to stay
Closest
See more nearby staysCheapest
See cheapest stays in ChathamMost recommended
See most recommended stays in ChathamGood to know
Value for money | 7.3 |
|---|---|
Distance to city center | 0.2 mi |
Nearest Airport | London Southend |
Distance to airport | 15.1 mi |