The Charles Hotel

The hotel's restaurant comes highly recommended by many guests for its great food and service.

The hotel offers kids meals and child-safety socket covers, making it family-friendly.

Many guests have praised the hotel for being very clean, with spotless rooms and friendly staff.

The high season is in July, offering a great time to experience the hotel's modern comfort and helpful staff.

Yes, the hotel offers free parking, providing convenience for guests with vehicles.

Several guests mentioned that the rooms facing the busy road outside experienced noise disturbances. Consider requesting a room away from the street to ensure a quieter stay.

Some guests reported issues with room amenities such as non-functional TVs, uncomfortable pillows, and difficulty with the shower. It's advisable to check the functionality of these amenities upon check-in and request assistance if needed.

The hotel is conveniently located near Capstone Farm Country Park, Buckmore Park Karting, and Lordswood Football Club, providing opportunities for outdoor activities and entertainment.

While some guests found the standard rooms comfortable, others mentioned that the size and condition of the rooms were not up to their expectations. Consider upgrading to a deluxe room for a more spacious and modern experience.

Many guests highly recommended the restaurant next door, praising the fantastic food and friendly staff. Consider dining at this nearby establishment for a convenient and enjoyable culinary experience.

Guests reported limited staff availability after midnight and a lack of awareness regarding ordering breakfast the night before. If you anticipate needing late-night services or have specific breakfast preferences, it's advisable to inquire about these details in advance.

Some guests noted challenges with accessibility, including a dangerous spiral stairway for accessing the hotel and limited assistance for disabled individuals. If you have accessibility concerns, it's recommended to confirm the accessibility features and inquire about any specific needs.

Some guests mentioned receiving room upgrades at no extra cost and discounts for the onsite restaurant. Inquire about any special offers or packages that may enhance your overall experience and provide better value for your stay.

Several guests experienced delays during check-in, with reports of waiting up to 40 minutes. It's advisable to coordinate your arrival time with the hotel to ensure a smooth and efficient check-in process.

If you encounter any issues during your stay, such as cleanliness, room conditions, or service quality, consider addressing them promptly with the staff to seek resolution and ensure a more satisfactory experience.