Guest reviews
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All Reviews
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Couples
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Families
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Solo
Overall Rating
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9.6 "Terrific location."8.7 "
Great parking , according to 87%." 10.0 "City centre within easy reach , said 100%." 10.0 "100%enjoyed the restaurants & bars nearby ." -
9.4 "World class service."9.9 "99% found the
staff to be very friendly ." 9.8 "Management was excellent , said 98%." 9.0 "90% said thereception staff was great ." -
9.2 "Awesome vibe."9.7 "97% said it was a
stylish hotel ." 9.6 "96%enjoyed the friendly atmosphere ." 9.2 "92%enjoyed the lobby entrance ." 10.0 "100% thought thehotel was luxurious ." -
8.8 "Breakfast is good."
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6.5 "Rooms are ok."6.4 "
Beds were acceptable for 64%." 6.4 "Only 64% saidrooms were clean enough ." 5.0 "Only 50% thought theshower was ok ." 6.7 "Only 67% thought thefurniture was functional ." -
5.6 "Average comfort."6.4 "
Beds were acceptable for 64%." 5.8 "For only 58%, thenoise level was all right ." -
3.8 "Internet is poor."3.8 "62% said the
wifi quality was bad ."
Overall Rating
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9.7 "Terrific location."8.8 "
Great parking , according to 88%." 10.0 "City centre within easy reach , said 100%." 10.0 "100%enjoyed the restaurants & bars nearby ." -
9.2 "World class service."9.8 "98% found the
staff to be very friendly ." 9.7 "Management was excellent , said 97%." 8.6 "86% said thereception staff was great ." -
8.9 "Breakfast is good."
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6.1 "Rooms are ok."6.3 "
Beds were acceptable for 63%." 6.3 "Only 63% saidrooms were clean enough ." 6.1 "Only 61% thought thefurniture was functional ." -
5.8 "Average value."
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5.3 "Average comfort."6.3 "
Beds were acceptable for 63%." 5.5 "For only 55%, thenoise level was all right ." -
3.6 "Internet is poor."3.6 "64% said the
wifi quality was bad ."
Overall Rating
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9.5 "World class service."9.9 "99% found the
staff to be very friendly ." -
9.4 "Terrific location."
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9.2 "Awesome vibe."
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8.6 "Breakfast is good."
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6.3 "Rooms are ok."
Overall Rating
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9.5 "Terrific location."8.9 "
Great parking , according to 89%." -
9.4 "World class service."9.9 "99% found the
staff to be very friendly ." 9.8 "Management was excellent , said 98%." 9.2 "92% said thereception staff was great ." -
9.0 "Excellent breakfast."
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6.6 "Rooms are ok."6.5 "
Beds were acceptable for 65%." -
6.0 "Average comfort."6.5 "
Beds were acceptable for 65%."
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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8.0review from
Beautiful decoration of the rooms in true victorian style but which were comfortable and relaxing to be in.
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6.0review from
Clean, very comfortable bed, great power shower, great breakfast, friendly reception, good location. Room was cold when we arrived,flex too short on kettle, had to ask for towels.
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7.3review from
This was our second stay at the hotel because it is very centrally located with good access to the centre of cheltenham which is only a 5 minute walk away, but it also also provides a very quiet location when in the hotel . The information available within the hotel is also excellent Nothing
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6.3review from
location & breakfast. the room had sloping ceilings, which was arkward because im so tall.
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7.2review from
Beautiful rooms, beautiful hotel, great location close to shops and places to eat/drink. Breakfast took over an hour the first morning as they are cooked in the order that guests arrive in the dining room and we all arrived at once!
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8.0review from
Excellent decor, friendly staff, good breakfast, clean, comfortable, well- maintained and stylish. Lots of nice touches (papers available to read at breakfast, massive vases of lillies in the sitting room etc.) Good position in town. None
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6.0review from
Good location with parking. Good size room, good products for bath and tea, coffee in room.
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7.0review from
Very clean and comfortable. Good sized room with super bathroom.Excellent, albeit slow, breakfast. Good location.
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7.2review from
Excellent for friendly staff. Accomodation was small but adequate. Modern but in keeping with the surroundings None
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7.2review from
Location, welcome, decor, presentation, comfort, facilities My husband is tall. If we had known in advance about the sloping eaves we might have upgraded the room
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8.0review from
Beautiful decoration of the rooms in true victorian style but which were comfortable and relaxing to be in.
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8.0review from
Excellent decor, friendly staff, good breakfast, clean, comfortable, well- maintained and stylish. Lots of nice touches (papers available to read at breakfast, massive vases of lillies in the sitting room etc.) Good position in town. None
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7.3review from
This was our second stay at the hotel because it is very centrally located with good access to the centre of cheltenham which is only a 5 minute walk away, but it also also provides a very quiet location when in the hotel . The information available within the hotel is also excellent Nothing
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7.2review from
Beautiful rooms, beautiful hotel, great location close to shops and places to eat/drink. Breakfast took over an hour the first morning as they are cooked in the order that guests arrive in the dining room and we all arrived at once!
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7.0review from
Very clean and comfortable. Good sized room with super bathroom.Excellent, albeit slow, breakfast. Good location.
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7.2review from
Excellent for friendly staff. Accomodation was small but adequate. Modern but in keeping with the surroundings None
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7.2review from
Location, welcome, decor, presentation, comfort, facilities My husband is tall. If we had known in advance about the sloping eaves we might have upgraded the room
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6.0review from
Clean, very comfortable bed, great power shower, great breakfast, friendly reception, good location. Room was cold when we arrived,flex too short on kettle, had to ask for towels.
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6.3review from
location & breakfast. the room had sloping ceilings, which was arkward because im so tall.
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6.0review from
Good location with parking. Good size room, good products for bath and tea, coffee in room.
