Cheltenham Car Rentals

Local personnel seem to make up rules as they go

Pros: Car drove well and was clean, albeit underpowered for the area.

Cons: The contract from Enterprise corporate clearly allows to waive the collision damage. The locals said that was for businesses only and forced me to accept collision damage and that if I didn't pay extra for it I would be charged 1,000 pounds should anything (including a ding in the windshield) happen. Enterprise either needs to rein in their people or modify their contract. The current situation is unreasonable.