Townhouse Oak MM's Chennai Gateway

Guests have mentioned that the rooms are spacious and clean, although some have noted that the hotel could be better organized.

The hotel staff, especially those in the restaurant and security, have been praised for being very helpful and friendly.

Some guests have expressed concerns about the small size of the rooms and the lack of complimentary breakfast. Additionally, there have been comments about the Wi-Fi connection and the need for improvements in the restaurant and breakfast offerings.

Guests have appreciated the prime location of the hotel, although some have mentioned that the property is small and not as depicted in pictures.

Guests have praised the hygienic maintenance and good quality of the food, although there have been comments about the small rooms and the lack of seating for work.

Some guests experienced a communication lapse between the hotel and booking platform regarding requested amenities, resulting in unexpected charges. It's advisable to confirm the inclusion of requested amenities directly with the hotel to avoid misunderstandings.

Several guests mentioned issues with room maintenance, such as a sewer smell in the bathroom, malfunctioning remotes, and wet floors after showering. It's recommended to check the room thoroughly upon arrival and report any maintenance issues promptly.

Some guests reported that their rooms lacked proper locks, leading to concerns about security. It's advisable to ensure that the room has functioning locks and to address any security-related concerns with the hotel staff.

While the hotel offers free Wi-Fi, guests noted that the connection was slow. If reliable internet access is essential, guests may consider alternative connectivity options or inquire about potential Wi-Fi improvements with the hotel.

Feedback indicated that some rooms were small and lacked basic amenities like a table and chair for work. Guests with specific space or amenity requirements may want to inquire about room options that better suit their needs.

Several guests mentioned that the breakfast could be improved. Those with dietary preferences or expectations for a varied breakfast menu may want to explore nearby dining options or inquire about alternative menu items at the hotel's restaurant.

While some guests praised the hotel's cleanliness, others expressed concerns about dusty corridors and outdated furniture. Guests may want to prioritize hygiene and cleanliness based on their personal preferences and expectations.

Positive feedback highlighted the helpful and friendly nature of the hotel staff, particularly in the restaurant and security areas. Guests may benefit from engaging with the accommodating staff for assistance or recommendations during their stay.

Some guests were surprised by the room type they received, indicating a discrepancy between the booking details and the actual room. It's advisable to double-check the room type and any shared facilities before confirming the reservation.

The hotel's prime location was appreciated by several guests. Visitors interested in exploring nearby attractions and convenient access to various city landmarks may find the hotel's location advantageous.