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The hotel was in a wonderful location and the large corner room with a large balcony had glorious views. ( We had reservations about room safety at the hotel). We stayed off peak in August and there was only one dining room open. I have read the type of menu they had many times "en Suisse" and my wife and I were disappointed with the standard of the food, its presentation and unusual execution. The waiting staff were very polite.
Excellent service and good value although there were some hidden costs e.g. parking, which are not necessary in a rural hotel.
We thoroughly enjoyed our stay as our children were staying in an apartment next door and it was most convenient No
Staff really friendly, nothing was too much trouble. Really great with kids 2 of the resturants had the same menu's and there wasn't that much choice, but otherwise the food was good
All super!!!! No
Excellent facilities, close to the ski area and very comfortable. The cost of the taxi arranged by the hotel from Geneva Airport was extremelly expensive.
The facilities, and service, the room. The room was too hot.
The bedrooms are of the highest quality and the bathroom one of the best among any five star alternatives. Everything was beyond expecations. Expensive, but you really felt you were getting fabulous return value. Thanks booking.com for keeping us informed of low-season discounts. Great job! Just a tad over the top expensive
Very friendly and helpful staff, new facility with modern but still cozy features. The breakfast buffet is meager (especially if you show up after 10 am - although served until 10.30), the pool to cold and although staying in a junior suite a small room.
The cleanliness and comfort and the fact that they offer free shuttle service into town. But then again, if they did not offer that nobody would stay! They charged the client for everything, Tea water and the charges weren't cheap either.
The wellness area was new and modern. The interior of the hotel is completly out dated.
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I liked the breakfasts, the dining room very inviting and staff friendly - the views were stunning from the breakfast room. I thought the staff on the whole were very friendly.
Convenient location and large rooms A little dated
The staff is friendly, helpful and speak good English. The food in the restaurant is very good, the bar is charming and fun and the waiters and waitresses are very nice. The hotel is within a short walk to other good restaurants, nice shops and the train station. They provide free internet in the lobby or you can buy it in your room. They provide for your use a laptop computer in the lobby. They have free parking outside or you can pay 12 SF to park in the garage under the hotel. Our rooms were charming with pine furniture, a shower in the bathroom and comfortable linens. They provide a lovely buffet breakfast with fruits/juices/ meats/cheeses/eggs/sausage/yogurt/cereal, several kinds of bread, croissants, coffee & tea with a mountain view If you book a room in the front of the hotel the train starts running at 5:45 AM. Not a problem if you do not have the French doors open or if you are not a light sleeper.
friendly and relaxed
position, friendly atmosphere some of the chairs are a little dated and not comfortable.would like a seperate shower in the superior rooms.
location , lounge bar good rooms were cold No fitness room
Generally very friendly and helpful staff
Helpful staff, excellent menu and wines, convenient location, good breakfast (excellent fresh bread and home-made conserves). They omitted to clean our room one day, but it was done promptly once it was pointed out. I would have liked access to a computer to pick up e-mails - I don't take a laptop computer on holidays.
The location is right in the middle of Villars, but there is a marvelous view onto the Chablais. They are renovating their rooms, and ours was very nice, with a lovely bathroom. The staff were very friendly and helpful.
The place is very beautiful, the staff very attentive and the breakfast wonderfull The mattress is not good.
well located. very welcoming & efficient staff. Good restaurant
Hotel position is excellent and good parking
The servive and kindness of the maitre was poor.
Nice comfortable room with a view of the mountains from our balcony. Generally most staff spoke good english and were very helpful.
The welcome we received and the overall friendliness and helpfulness of the staff during our stay. Nothing was too much trouble. Absolutely not!
beds were very comfortable and the rooms were cosy. Staff was wonderful, food delicious. Very well located.
The room was renewed, with an adorable bathroom, showering looking out the window and seeing all the mountains was priceless. The terrace was huge, quiet with again a lovely view on the mountains. Breakfast OK, not too fancy. Not too much variety of things, but the necessary was there.
Nothing It was a bad experience !!!!!!!!!!!1
Friendly and efficient hotel, good for children located 400m from the pic d'orsay cable car
I've stayed in Villars a lot over the years and I have grown accustomed to mediocre hotels with high rates. The Eurotel Victoria broke that trend! The room was large with great views, the staff was amazingly friendly and accommodating, the breakfast was plentiful and parking was free despite what was mentioned on the website. I'll definitely stay there next time! The only thing I did not like, but it was not really a problem, was that our room was on the top floor which was not reachable by the elevator. I would not think twice about it had I not been travelling with a baby!
The housekeeping staff was very friendly and responsive. Any request was quicky accomodated The rooms were "tired", with laminate peeling off of the bed footboard and closet. I stay in Villars - at least once every year - and find the Bristol and Golf a better value but these other hotels were not available at this time.
The salad buffet in the retaurant was absolutely amazing. The rooms were really comfortable and very big and I wish I had that bathroom at home! The breakfast staff was rude despite having asked for an early breakfast the night before.
The staff were friendly.It is very conveniently located in Villars.I will use the hotel in the future as my daughter is a pupil at Aiglon College and it was very convenient. Car parking was on trust that the local "Traffic Wardens" acepted the cards provided,It worked as far as I was concerned.I apppreciate that in a very restricted area like Villars that space is at a premium so a solution would be very expensive.
I guess it is a good size room with plenty of storage. Good facilities for families Overpriced 3 star at best. Room was not only smelly but bed was terribly uncomfortable. On top floor could hear lift working in room all night. Staff not rude but untrained. Bufffet B/fast tables unsanitary. No sneeze guards over food or tongs to pick food up. Food all handled by guests so if one guest had not washed their hands... Not a risk I was willing to take. Overall very dissapointing. Not a hotel for couples.
Easy for ski slopes. Good sized room with good variety available.Pleasant staff. Handy for shops and restaurants no
I had a very relaxing and enjoyable holiday.
Friendly, and comfortable hotel with efficient servce and good location
Very clean, kind staff, free room service for breakfast and cozy atmosphere. Parking is free of charge, by the way.
Very friendly and helpful proprietor and staff. Clean, efficient - a great example of a decent, simple hotel - just what we wanted for a 3 day ski break.
The location of the hotel is excellent for skiing. The staff are very welcoming and the in-room breakfast is a fabulous idea for getting yourself organised for the slopes in the morning! The kitchen facilities in the room should not have an additional charge and each room should have a kettle and tea / coffee facilities.
Excellent location. Splendid service: very friendly and courteous host,