Overview

Best Western PREMIER Hallmark Chester The Queen

City Road, Chester, CH1 3AH, United Kingdom
+44 124 430 5000

$114+

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Overall guest ratings

8.6/10 Excellent
Based on 1,535 reviews
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Review highlights

  • 9.0
  • 8.9
  • 8.8
  • 6.8

Good to know

  • Stylish Hotel
  • Friendly service
  • Train station is close

Nearby

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    About

    Go on... treat yourself to Premier accommodation in a prime location! BEST WESTERN PREMIER Hallmark Chester the Queen in Chester has it all, from location to luxury and comfort to character, which means you can enjoy a grand getaway in the North West, and join the likes of Lily Langtree and Charles Dickens on our prestigious historic guest list! This magical, magnificent Best Western Premier hotel offers its guests unparalleled 4-star luxury and service to exceed all expectations. Before you marvel at the fabulous ceilings, spectacular staircases, and regal public areas of this stately site, take a moment to consider whether a night or two is long enough! With a proud past and a promising future, our classic-yet-contemporary building and Victorian interior will leave you de-stressed and impressed, so stay awhile and enjoy all that our bars, lounges, award-winning Kings' Quarters Grill and awe-inspiring Baltic Exchange Gardens have to offer. Enjoy your stay.

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    Amenities

    • Complimentary breakfast
    • Free Wi-Fi
    • Business center
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Wheelchair accessible
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Express check out
    • 24 hour front desk
    • Safe
    • Designated smoking area
    • Storage available
    • Terrace/Patio
    • Concierge service
    • Laundry facilities
    • Spa
    • Free Internet
    • Pets not allowed
    • Parking (surcharge)
    • Train station shuttle
    • Wedding services
    • Air-conditioned
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    Reviews

    Guest reviews

    Overall Rating

    8.6 Excellent
    Based on 1,535 reviews
    • 9.0 "World class service."
    • 8.9 "Breakfast is good."
    • 8.8 "Location is great."
    • 8.6 "Food is delicious."
    • 8.2 "Amenities are good."
    • 6.8 "Average cleanliness."
    • 4.0 "Value below average."
    • 2.0 "Disappointing internet connection."
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    Overall Rating

    8.6 Excellent
    Based on 1,274 reviews
    • 9.0 "Excellent breakfast."
    • 9.0 "World class service."
      9.4 "94% found the staff to be very friendly."
      7.7 "77% said the reception staff was great."
      9.1 "91% thought the service was very professional."
    • 8.8 "Location is great."
      10.0 "100% thought it was easy to get to the train station."
      9.1 "City centre within easy reach, said 91%."
      10.0 "100% liked the proximity to shopping."
    • 7.4 "Nice rooms."
      7.7 "77% said the beds were comfortable."
      8.9 "89% thought rooms were spacious."
      9.5 "95% liked the big bathroom."
    • 6.8 "Average cleanliness."
      6.5 "Only 65% said rooms were clean enough."
    • 4.1 "Value below average."
      2.5 "The price was too high for 75%."
    • 3.9 "Wellness & sports facilities were not very nice."
    • 2.0 "Disappointing internet connection."
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    Overall Rating

    8.4 Excellent
    Based on 138 reviews
    • 9.2 "World class service."
      9.6 "96% found the staff to be very friendly."
    • 9.0 "Terrific location."
    • 8.9 "Breakfast is good."
    • 7.7 "Good vibe."
      9.2 "92% enjoyed the friendly atmosphere."
    • 6.9 "Average comfort."
    • 6.7 "Average cleanliness."
      6.3 "Only 63% said rooms were clean enough."
    • 6.2 "Rooms are ok."
      6.3 "Only 63% said rooms were clean enough."
    • 4.1 "Value below average."
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    Overall Rating

    8.2 Excellent
    Based on 122 reviews
    • 9.0 "Excellent breakfast."
    • 8.9 "Location is great."
      10.0 "100% thought it was easy to get to the train station."
    • 8.7 "Great service."
      9.5 "95% found the staff to be very friendly."
      8.0 "80% said the reception staff was great."
    • 8.1 "Amenities are good."
      7.8 "78% thought the building was wonderful."
    • 7.9 "Good vibe."
      8.6 "86% said it was a stylish hotel."
    • 6.3 "Average cleanliness."
      6.1 "Only 61% said rooms were clean enough."
    • 4.1 "Value below average."
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    Good to know
    "Stylish Hotel"
    "Friendly service"
    "Train station is close"
    data provided by TrustYou

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