Overview

Hallmark Chester The Queen, BW Premier Collection

63 City Road, Chester, CH1 3AH, United Kingdom
+44 124 430 5000

$109+

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Rates

Overall guest ratings

8.5/10 Excellent
Based on 2,051 reviews
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Review highlights

  • 8.6
  • 8.5
  • 8.5
  • 5.4

Good to know

  • Friendly service
  • Stylish Hotel
  • Train station is close

Nearby

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    About

    Go on... treat yourself to Premier accommodation in a prime location! Hallmark Chester The Queen, BW Premier Collection® in Chester has it all, from location to luxury and comfort to character, which means you can enjoy a grand getaway in the North West, and join the likes of Lily Langtree and Charles Dickens on our prestigious historic guest list! This magical, magnificent Best Western Premier Collection hotel offers its guests unparalleled 4-star luxury and service to exceed all expectations. Before you marvel at the fabulous ceilings, spectacular staircases, and regal public areas of this stately site, take a moment to consider whether a night or two is long enough! With a proud past and a promising future, our classic-yet-contemporary building and Victorian interior will leave you de-stressed and impressed, so stay awhile and enjoy all that our bars, lounges, award-winning Kings' Quarters Grill and awe-inspiring Baltic Exchange Gardens have to offer. Enjoy your stay.

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    Amenities

    • Fitness center
    • Free Wi-Fi
    • Business center
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Express check out
    • 24 hour front desk
    • Safe
    • Designated smoking area
    • Storage available
    • Terrace/Patio
    • Facilities for Disabled Guests
    • Concierge service
    • Laundry facilities
    • Spa
    • Free Internet
    • Pets not allowed
    • Parking (surcharge)
    • Train station shuttle
    • Wedding services
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    Map

    Map

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    Reviews

    Guest reviews

    Overall Rating

    8.5 Excellent
    Based on 2,051 reviews
    • 8.6 "Breakfast is good."
    • 8.5 "Great service."
    • 8.5 "Location is great."
    • 8.4 "Vibe was good."
    • 6.5 "Average cleanliness."
    • 5.4 "Internet is average."
    • 4.0 "Value below average."
    • 3.0 "Disappointing wellness & sports facilities."
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    Overall Rating

    8.6 Excellent
    Based on 1,661 reviews
    • 8.7 "Breakfast is good."
    • 8.7 "Great service."
      9.1 "91% found the staff to be very friendly."
      8.1 "81% thought the service was very professional."
      8.7 "87% found the restaurant service to be one of the best."
      10.0 "100% said the concierge service was amazing."
    • 8.4 "Location is great."
      10.0 "100% thought it was easy to get to the train station."
      8.6 "City centre within easy reach, said 86%."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "100% liked the proximity to shopping."
    • 6.9 "Average cleanliness."
      6.6 "Only 66% said rooms were clean enough."
    • 6.6 "Rooms are ok."
      5.0 "For only 50%, the bathroom was ok."
      6.6 "Only 66% said rooms were clean enough."
      6.9 "69% thought the bathroom was big enough."
      6.3 "Only 63% said the rooms were modern."
    • 6.0 "Internet is average."
    • 3.9 "Value below average."
      3.1 "The price was too high for 69%."
      3.3 "67% said the breakfast was too expensive."
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    Overall Rating

    8.3 Excellent
    Based on 205 reviews
    • 8.7 "Location is great."
    • 8.5 "Breakfast is good."
    • 8.3 "Great service."
      8.8 "88% found the staff to be very friendly."
    • 8.1 "Vibe was good."
      9.3 "93% enjoyed the friendly atmosphere."
      8.8 "88% said it was a stylish hotel."
    • 6.5 "Average comfort."
    • 6.1 "Average cleanliness."
      6.0 "Only 60% said rooms were clean enough."
    • 5.9 "Rooms are ok."
      6.0 "Only 60% said rooms were clean enough."
    • 4.5 "Value below average."
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    Overall Rating

    8.4 Excellent
    Based on 184 reviews
    • 8.4 "Great service."
      9.1 "91% found the staff to be very friendly."
    • 8.3 "Location is great."
      10.0 "100% thought it was easy to get to the train station."
    • 8.2 "Breakfast is good."
    • 7.5 "Good amenities."
      7.1 "71% thought the building was wonderful."
    • 6.9 "Food is average."
    • 6.0 "Average cleanliness."
      5.8 "Only 58% said rooms were clean enough."
    • 5.6 "Rooms are ok."
      5.8 "Only 58% said rooms were clean enough."
    • 3.5 "Value below average."
    View all review categories
    Good to know
    "Friendly service"
    "Stylish Hotel"
    "Train station is close"
    data provided by TrustYou

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