Overview

Hallmark Chester The Queen, BW Premier Collection

63 City Road, Chester, CH1 3AH, United Kingdom
+44 124 430 5000

$93+

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Rates

Overall guest ratings

8.6/10 Excellent
Based on 1,789 reviews
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Review highlights

  • 8.7
  • 8.5
  • 6.2
  • 4.4

Good to know

  • Friendly service
  • Stylish Hotel
  • Train station is close

Nearby

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    About

    Go on... treat yourself to Premier accommodation in a prime location! Hallmark Chester The Queen, BW Premier Collection® in Chester has it all, from location to luxury and comfort to character, which means you can enjoy a grand getaway in the North West, and join the likes of Lily Langtree and Charles Dickens on our prestigious historic guest list! This magical, magnificent Best Western Premier Collection hotel offers its guests unparalleled 4-star luxury and service to exceed all expectations. Before you marvel at the fabulous ceilings, spectacular staircases, and regal public areas of this stately site, take a moment to consider whether a night or two is long enough! With a proud past and a promising future, our classic-yet-contemporary building and Victorian interior will leave you de-stressed and impressed, so stay awhile and enjoy all that our bars, lounges, award-winning Kings' Quarters Grill and awe-inspiring Baltic Exchange Gardens have to offer. Enjoy your stay.

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    Amenities

    • Fitness center
    • Free Wi-Fi
    • Business center
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Express check out
    • 24 hour front desk
    • Safe
    • Designated smoking area
    • Storage available
    • Terrace/Patio
    • Facilities for Disabled Guests
    • Concierge service
    • Laundry facilities
    • Spa
    • Free Internet
    • Pets not allowed
    • Parking (surcharge)
    • Train station shuttle
    • Wedding services
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    Map

    Map

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    Reviews

    Guest reviews

    Overall Rating

    8.6 Excellent
    Based on 1,789 reviews
    • 8.7 "Breakfast is good."
    • 8.5 "Great service."
    • 8.5 "Location is great."
    • 8.4 "Vibe was good."
    • 8.3 "Amenities are good."
    • 6.2 "Average cleanliness."
    • 4.4 "Internet is poor."
    • 3.7 "Value below average."
    • 3.3 "Wellness & sports facilities were not very nice."
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    Overall Rating

    8.6 Excellent
    Based on 1,449 reviews
    • 8.8 "Breakfast is good."
    • 8.6 "Great service."
      9.1 "91% found the staff to be very friendly."
      8.3 "83% thought the service was very professional."
      8.4 "84% found the restaurant service to be one of the best."
      10.0 "100% said the concierge service was amazing."
    • 8.5 "Location is great."
      10.0 "100% thought it was easy to get to the train station."
      8.3 "City centre within easy reach, said 83%."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "100% liked the proximity to shopping."
    • 7.0 "Nice rooms."
      5.4 "For only 54%, the bathroom was ok."
      6.3 "Only 63% said rooms were clean enough."
      5.4 "Only 54% said the rooms were modern."
    • 6.5 "Average cleanliness."
      6.3 "Only 63% said rooms were clean enough."
    • 5.2 "Internet is average."
    • 3.5 "Value below average."
      4.3 "The price was too high for 57%."
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    Overall Rating

    8.4 Excellent
    Based on 196 reviews
    • 8.7 "Location is great."
    • 8.6 "Breakfast is good."
    • 8.6 "Great service."
      9.0 "90% found the staff to be very friendly."
    • 8.1 "Vibe was good."
      9.1 "91% enjoyed the friendly atmosphere."
      9.5 "95% said it was a stylish hotel."
    • 6.1 "Average comfort."
      6.7 "Beds were acceptable for 67%."
    • 5.6 "Rooms are ok."
      6.7 "Beds were acceptable for 67%."
      5.4 "Only 54% said rooms were clean enough."
    • 5.5 "Average cleanliness."
      5.4 "Only 54% said rooms were clean enough."
    • 4.0 "Value below average."
    View all review categories

    Overall Rating

    8.4 Excellent
    Based on 143 reviews
    • 8.9 "Breakfast is good."
    • 8.5 "Location is great."
      10.0 "100% thought it was easy to get to the train station."
    • 8.3 "Great service."
      9.2 "92% found the staff to be very friendly."
    • 6.4 "Rooms are ok."
      5.5 "For only 55%, the bathroom was ok."
      5.8 "Only 58% said rooms were clean enough."
    • 5.8 "Average cleanliness."
      5.8 "Only 58% said rooms were clean enough."
    • 3.5 "Value below average."
    Hotel type
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Good to know
    "Friendly service"
    "Stylish Hotel"
    "Train station is close"
    data provided by TrustYou

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