The Queen at Chester Hotel, BW Premier Collection
4 stars

The Queen at Chester Hotel, BW Premier Collection

52 City Rd, Chester, CH1 3AH, United Kingdom
Chester, United Kingdom
See location+44 124 430 5000
From
$85
Cheapest

rate per night

8.3
Very good
based on 3019 reviews
3,019 reviews

Photos of The Queen at Chester Hotel, BW Premier Collection

Overview

The Hallmark Hotel Chester the Queen is located in Chester, England right across from Chester Station. The hotel opened in 1860 and offers Victorian-style rooms. The hotel is seven miles from Cheshire Oaks and four miles from Chester Zoo. This 4-star historic hotel is three miles from Chester Airport and 10 miles from Liverpool John Lennon Airport. There are 221 non-smoking guest rooms, parking, and baggage storage available.

There is a large range of rooms and suites at this hotel for all budgets and tastes. Many of the rooms are royal-themed with colors that range from emerald to gold which features Italian bathroom fixtures. The pillows have recently been updated to be plumper and mattress toppers along with Nespresso machines with capsules are in each room. All guest rooms have a drench shower with Guild and Pepper toiletries and bathrobes. There is also a welcome box of snacks and goodies for all guests.

The King’s Grill is the on-site restaurant that serves food made with fresh seasonal ingredients. The menu is modern British fare and has been awarded two AA rosettes. Many other restaurants are in the area such as the Shanghai Restaurant, Pierogi, Istanbul BBQ, and Chai Station Vegetarian Indian.

Guests in the hotel with family can visit places like the Blue Planet Aquarium, Chester Zoo, and Go Ape Delemere Forest. Guests can also enjoy visitor spots like Chester Polo Club, Delemere Forest, Cheshire Oaks Designer Outlet, and the Cheshire Ice Cream Farm.

8.3
Very good rating
Based on 3,019 verified guest reviews

Latest deals for The Queen at Chester Hotel, BW Premier Collection

Wed 9/24
Thu 9/25
Classic room
bed type unknown
$95
nightly with fees
bed type unknown
$95
nightly with fees
1 twin bed
$105
nightly with fees
Standard room
1 double bed
$85
nightly with fees
bed type unknown
$87
nightly with fees
1 double bed
$91
nightly with fees
Deluxe room
bed type unknown
$92
nightly with fees
1 double bed
$122
nightly with fees
1 double bed
$131
nightly with fees
Double room
1 double bed
$96
nightly with fees
1 double bed
$103
nightly with fees
bed type unknown
$103
nightly with fees
Executive room
bed type unknown
$124
nightly with fees
1 twin bed
$129
nightly with fees
1 double bed
$138
nightly with fees
Superior room
1 double bed
$141
nightly with fees
1 double bed
$159
nightly with fees
bed type unknown
$196
nightly with fees
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including fees but not including taxes.

Amenities at The Queen at Chester Hotel, BW Premier Collection

  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee machine
  • Business center
  • Wi-Fi available in all areas
  • Flat-screen TV
  • TV

Basics

  • Free Wi-Fi
  • Wi-Fi available in all areas
  • Internet
  • Linens
  • Towels
  • Fire extinguisher
  • Free toiletries
  • Shampoo
  • Smoke alarms
  • Heating
  • Body soap
  • Air-conditioned
  • Trash cans
  • Conditioner

Services and conveniences

  • Business center
  • Wake-up service
  • Safety deposit box
  • Meeting/Banquet facilities
  • Room service
  • Key card access
  • Express check-out
  • Bottle of water
  • 24hr front desk

Bathroom

  • Shower
  • Bathtub
  • Hairdryer
  • Toilet
  • Toilet paper
  • Bathrobe
  • Private bathroom
  • Walk-in shower

Dining

  • Electric kettle
  • Special diet menus (on request)
  • Restaurant
  • Bar/Lounge
  • Breakfast in the room
  • Tea/coffee maker
  • Food can be delivered to guest accommodation
  • Coffee machine

Accessibility and suitability

  • Pets allowed on request. Charges may apply.
  • Increased accessibility
  • Elevator
  • No smoking
  • Non-feather pillow
  • Upper floors accessible by elevator
  • Designated smoking area

General

  • Family rooms
  • Seating area
  • Slippers
  • Sofa
  • Telephone
  • Carpeted
  • Storage available

Bedroom

  • Socket near the bed
  • Sofa bed
  • Clothes rack
  • Wardrobe or closet

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV
  • TV

Laundry

  • Laundry facilities
  • Laundry service
  • Iron and ironing board

Outdoor

  • Terrace/Patio
  • Garden

Workspace

  • Fax/photocopying
  • Desk

Things to do

  • Bicycle rental
  • Beauty salon

Health and safety

  • Daily housekeeping
  • Safe

Parking and transportation

  • Parking

Family friendly

  • Kids meals

Reviews of The Queen at Chester Hotel, BW Premier Collection

8.3
Very good
3019 verified ratings
Wonderful
1426
Very good
582
Good
474
Okay
179
Fair
165
Mediocre
74
Poor
119

Summary of reviews

Guests say
Guests appreciated the great location and excellent service, particularly noting the helpful staff and spacious rooms. However, there were several complaints regarding cleanliness, especially in the bathrooms and public areas. Some guests also experienced issues with billing and room service, which detracted from their overall experience.
AI-Generated from customer reviews
Location9.5 out of 10
Service9 out of 10
Cleanliness3 out of 10
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Location

52 City Rd, Chester, CH1 3AH

What's nearby

  • 113 and 117 Foregate Street0.3 mi
  • Phoenix Tower0.5 mi
  • Grosvenor Park0.5 mi
  • Grosvenor Club and North and South Wales Bank0.5 mi
  • Eastgate and Eastgate Clock0.5 mi
  • Chester Cathedral0.5 mi
  • St Werburgh's Mount0.5 mi
  • Chester City Centre0.6 mi
  • Chester Town Hall0.6 mi
  • Nine Houses0.6 mi
  • St Michael's Church0.7 mi
  • Chester City Walls0.8 mi

Policies

Check-in/Check-out

Check in anytime after 4:00 PM, check out anytime before 11:00 AM

Cancellation/prepayment

Cancellation/prepayment policies vary by room type and provider.

Essential information about The Queen at Chester Hotel, BW Premier Collection

Low season

High season

Average price (weeknight)

Average price (weekend night)

June
May
$147
$192
Cheapest month to stay with an average 22% drop in price.
Most expensive month to stay with an average 29% rise in price.
Average Sun - Thu price over the last 2 weeks.
Average Fri & Sat price over the last 2 weeks.

When to book a room at The Queen at Chester Hotel, BW Premier Collection

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

KAYAK's top tips for your stay at The Queen at Chester Hotel, BW Premier Collection

  • If you’re after a cheap room at The Queen at Chester Hotel, BW Premier Collection, then you should consider staying during the low season. The cheapest deals can generally be found in June and October.
  • Prices can also vary depending on which day of the week you stay. For the best room deals at The Queen at Chester Hotel, BW Premier Collection, plan to stay on a Sunday or Thursday. The most expensive day is usually Wednesday.
  • The cheapest price a room at The Queen at Chester Hotel, BW Premier Collection was booked for on KAYAK in the last 2 weeks was $136, while the most expensive was $136.
  • How long should you stay at The Queen at Chester Hotel, BW Premier Collection? KAYAK users usually book their rooms here for 1 day.
See more tips

FAQs when booking at The Queen at Chester Hotel, BW Premier Collection

  • Where is The Queen at Chester Hotel, BW Premier Collection located?

    The Queen at Chester Hotel, BW Premier Collection is located at 52 City Rd, 0.6 miles from the center of Chester. 113 and 117 Foregate Street is the closest landmark to The Queen at Chester Hotel, BW Premier Collection.

  • When is check-in time and check-out time at The Queen at Chester Hotel, BW Premier Collection?

    Check-in time is 4:00 PM and check-out time is 11:00 AM at The Queen at Chester Hotel, BW Premier Collection.

  • Does The Queen at Chester Hotel, BW Premier Collection offer free Wi-Fi?

    Yes, The Queen at Chester Hotel, BW Premier Collection offers free Wi-Fi.

  • How far is The Queen at Chester Hotel, BW Premier Collection from the airport?

    The Queen at Chester Hotel, BW Premier Collection is 9.5 miles from Liverpool J. Lennon. The Queen at Chester Hotel, BW Premier Collection is 27.2 miles from Manchester.

  • How does KAYAK find such great The Queen at Chester Hotel, BW Premier Collection hotel deals?

    KAYAK scours the web for all room deals available at The Queen at Chester Hotel, BW Premier Collection in Chester and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at The Queen at Chester Hotel, BW Premier Collection and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for The Queen at Chester Hotel, BW Premier Collection.

See more FAQs

Nearby hotels and places to stay

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3-star hotel
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3-star hotel
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Chester City Centre House, Recently Furn
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3-star hotel
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3-star hotel
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Hallmark Inn Chester
7.4 Good (1,021 reviews)0.05 mi$77+

Good to know

Value for money

Distance to city center

Nearest Airport

Distance to airport

8.2
0.6 mi
Liverpool J. Lennon
9.5 mi

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