
The Queen at Chester Hotel, BW Premier Collection
Photos of The Queen at Chester Hotel, BW Premier Collection
Overview
The Hallmark Hotel Chester the Queen is located in Chester, England right across from Chester Station. The hotel opened in 1860 and offers Victorian-style rooms. The hotel is seven miles from Cheshire Oaks and four miles from Chester Zoo. This 4-star historic hotel is three miles from Chester Airport and 10 miles from Liverpool John Lennon Airport. There are 221 non-smoking guest rooms, parking, and baggage storage available.
There is a large range of rooms and suites at this hotel for all budgets and tastes. Many of the rooms are royal-themed with colors that range from emerald to gold which features Italian bathroom fixtures. The pillows have recently been updated to be plumper and mattress toppers along with Nespresso machines with capsules are in each room. All guest rooms have a drench shower with Guild and Pepper toiletries and bathrobes. There is also a welcome box of snacks and goodies for all guests.
The King’s Grill is the on-site restaurant that serves food made with fresh seasonal ingredients. The menu is modern British fare and has been awarded two AA rosettes. Many other restaurants are in the area such as the Shanghai Restaurant, Pierogi, Istanbul BBQ, and Chai Station Vegetarian Indian.
Guests in the hotel with family can visit places like the Blue Planet Aquarium, Chester Zoo, and Go Ape Delemere Forest. Guests can also enjoy visitor spots like Chester Polo Club, Delemere Forest, Cheshire Oaks Designer Outlet, and the Cheshire Ice Cream Farm.
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Amenities at The Queen at Chester Hotel, BW Premier Collection
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Business center
- Wi-Fi available in all areas
- Flat-screen TV
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Linens
- Towels
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Body soap
- Air-conditioned
- Trash cans
- Conditioner
Services and conveniences
- Business center
- Wake-up service
- Safety deposit box
- Meeting/Banquet facilities
- Room service
- Key card access
- Express check-out
- Bottle of water
- 24hr front desk
Bathroom
- Shower
- Bathtub
- Hairdryer
- Toilet
- Toilet paper
- Bathrobe
- Private bathroom
- Walk-in shower
Dining
- Electric kettle
- Special diet menus (on request)
- Restaurant
- Bar/Lounge
- Breakfast in the room
- Tea/coffee maker
- Food can be delivered to guest accommodation
- Coffee machine
Accessibility and suitability
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Elevator
- No smoking
- Non-feather pillow
- Upper floors accessible by elevator
- Designated smoking area
General
- Family rooms
- Seating area
- Slippers
- Sofa
- Telephone
- Carpeted
- Storage available
Bedroom
- Socket near the bed
- Sofa bed
- Clothes rack
- Wardrobe or closet
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- TV
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
Outdoor
- Terrace/Patio
- Garden
Workspace
- Fax/photocopying
- Desk
Things to do
- Bicycle rental
- Beauty salon
Health and safety
- Daily housekeeping
- Safe
Parking and transportation
- Parking
Family friendly
- Kids meals
Fitness
- Fitness center
Reviews of The Queen at Chester Hotel, BW Premier Collection
Summary of reviews
Score by provider

The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the hotel's restaurant?
The on-site restaurant, King’s Grill, offers modern British fare made with fresh seasonal ingredients and has been awarded two AA rosettes. Additionally, there are many other restaurants in the area to explore.
What are the hotel's unique room features?
The hotel offers a large range of rooms and suites, many of which are royal-themed with colors ranging from emerald to gold. The rooms feature Italian bathroom fixtures, plumper pillows, mattress toppers, and Nespresso machines with capsules. All guest rooms have a drench shower with Guild and Pepper toiletries and bathrobes, as well as a welcome box of snacks and goodies.
What are the nearby attractions for families?
Families staying at the hotel can visit attractions such as the Blue Planet Aquarium, Chester Zoo, Go Ape Delemere Forest, Chester Polo Club, Delemere Forest, Cheshire Oaks Designer Outlet, and the Cheshire Ice Cream Farm.
What are the hotel's cleanliness and housekeeping standards like?
The hotel maintains very good housekeeping standards, with guests praising the cleanliness and warm, well-kept rooms throughout. Additionally, the hotel offers daily housekeeping and enhanced cleaning measures.
What are the parking options at the hotel?
The hotel offers parking facilities, providing convenience for guests with vehicles. However, some guests have mentioned concerns about the car parking charges, so it's advisable to inquire about this when making a reservation.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Consider Room Upgrade
Some guests suggested considering a room upgrade to ensure a more modern and well-maintained room, as a few mentioned issues with poorly maintained rooms.
Explore Nearby Attractions
Take advantage of the hotel's proximity to attractions like Chester Zoo, Blue Planet Aquarium, and Chester City Walls, as recommended by several guests.
Check for Special Offers
Keep an eye out for special offers or packages that include breakfast, as some guests found the breakfast to be expensive when not included.
Be Mindful of Noise Levels
If sensitive to noise, it may be beneficial to inquire about potential noise disturbances from events or parties, as a few guests experienced disruptions during their stay.
Consider Parking Alternatives
Some guests found the hotel's parking charges to be expensive, so it may be worth exploring nearby parking options for potential cost savings.
Take Advantage of Hotel's Location
The hotel's location near the train station was praised by many guests for its convenience, making it easy to explore the city and beyond.
Inquire About Room Heating
It's advisable to check the room's heating and ensure it is functioning properly, as a few guests encountered issues with cold rooms and malfunctioning heating.
Consider Room Selection
Guests recommended being cautious with room selection, as some experienced issues with cleanliness and maintenance in certain rooms.
Explore Dining Options
While the hotel's restaurant received positive feedback, guests also recommended exploring nearby dining options such as Shanghai Restaurant, Pierogi, Istanbul BBQ, and Chai Station Vegetarian Indian for variety.
Location
What's nearby
- St Paul's Church0.4 mi
- Northgate Arena Leisure Centre0.5 mi
- Grosvenor Park0.5 mi
- Chester Falconry & Nature Gardens0.5 mi
- Eastgate and Eastgate Clock0.5 mi
- Chester Cathedral0.5 mi
- Roman Amphitheatre0.6 mi
- Chester Town Hall0.6 mi
- Dewa Roman Experience0.7 mi
- Chester City Walls0.8 mi
- Old Dee Bridge0.8 mi
- Grosvenor Museum0.8 mi
Policies
Check-in/Check-out | Check in anytime after 4:00 PM, check out anytime before 11:00 AM |
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Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about The Queen at Chester Hotel, BW Premier Collection
Low season | October |
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High season | May |
Average price (weeknight) | $152 |
Average price (weekend night) | $124 |
When to book a room at The Queen at Chester Hotel, BW Premier Collection
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See most recommended stays in ChesterGood to know
Value for money | 8.2 |
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Distance to city center | 0.6 mi |
Nearest Airport | Liverpool J. Lennon |
Distance to airport | 9.5 mi |