Hallmark Hotel The Queen, Chester

Pros: Location. Once I found the new part of the hotel, called Kings, the place improved ten fold.

Cons: Checking in was poor due to lack of staff on the check in desk. Expensive breakfast & car parking which is not secure Queens side of the hotel looks tired.

Pros: I was fortunate to have a newly refurbished and beautiful, comfortable room. Very friendly staff.

Cons: Parking could have been cheaper but paid without complaint as on site and therefore not much bag carrying required

Pros: The location of the hotel handy for the train and a free bus to the centre was excellent. Breakfast was one of the best I've had. Hotel staff very friendly

Cons: Our room was at the front of the hotel, this was very noisy thoughout the night and early hours due to taxi rank outside and parties leaving hotel

Pros: The welcoming staff and the warm friendly atmosphere. The room was clean and the food was very good

Cons: Being charged £10 per day for car parking

Pros: Loved the cocktails!! Excellent bar staff. Good morning breakfast set us up nicely for a day's shopping

Cons: Throughly enjoyed our whole stay