Recent Reviews
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- Negative
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8.0
Nice staff! Sitting by the window
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4.0
The economy seats is bigger than some airlines I am like the second person boarding on the plane and ask for a pillow but in the end the flight attendant told me no pillows left in this plane. Also no personal entertainment at all!
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8.6
Seats were quite comfortable and was given blanket and pillow. The best part was the entertainment system, had a lot of good movies and the touch screen was definitely the smoothest I've experienced so far. Food wasn't that good. Crew was alright.
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7.6
The seat was clean, comfortable, and had enough space that I was not crowded by those around me. The staff were pleasant, helpful, etc., etc.. from the checkin to getting off the flight. It was less than two hr flight, but the cold half hot dog they served for the meal left a little to be desired.
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6.6
Check in Very easy when you are sky priority. Plane was clean. Easy boarding proceeds. You cannot use your phone in airplane mode. I have my books on my phone and I wasn't allowed to use it. iPad is ok but no mobile device. So silly.
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6.0
I was able to sleep for most of the flight so I was comfortable There was a rude male attendant who just put my seat up without asking me. It was when food was being served, not during landing or takeoff. Also the food was just okay on this flight. The previous flight to Shanghai the food was really good.
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5.3
Could not have your phone on at all, not even airplane mode. Good luck if you downloaded anything for your 13 hour flight, you don't have access! My chair didnt recline, was broken. A passenger was clearly drunk and wandering around. Kept sitting in an open seat behind our row (that was not his) and yelling loudly back to his friend, also smelled awful. Flight crew did nothing about it.
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8.0
They fed us all the time and the entertainment was great The seats felt really hard after a while and it was difficult to sleep. I somehow was assigned to a middle seat even though I get really bad urinary tract infections and have to get up all the time to use the bathroom.
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7.6
Very good prices Constant change of flight time, then 3 hour delay No vegetarian food options, food kind of scragly
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4.0
vessel itself was clean flight took off an hour later than expected with explanation being "luggage was taking long to load" which made me miss my connecting flight in shanghai. once in shanghai, someone from the crew grabbed my connecting ticket, ripped it in half and told me to get a new flight with no direction of where to do this. New flight booked for the next day and then bused to some hotel for the night. overall the crew seemed terse and unhelpful. one flight attendant yelled at me on the flight back to san francisco when I asked her I could squeeze past to use the restroom. would not fly again and would not recommend china eastern.
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8.0
Nice staff! Sitting by the window
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8.6
Seats were quite comfortable and was given blanket and pillow. The best part was the entertainment system, had a lot of good movies and the touch screen was definitely the smoothest I've experienced so far. Food wasn't that good. Crew was alright.
review from
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8.0
They fed us all the time and the entertainment was great The seats felt really hard after a while and it was difficult to sleep. I somehow was assigned to a middle seat even though I get really bad urinary tract infections and have to get up all the time to use the bathroom.
review from
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7.6
The seat was clean, comfortable, and had enough space that I was not crowded by those around me. The staff were pleasant, helpful, etc., etc.. from the checkin to getting off the flight. It was less than two hr flight, but the cold half hot dog they served for the meal left a little to be desired.
review from
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6.6
Check in Very easy when you are sky priority. Plane was clean. Easy boarding proceeds. You cannot use your phone in airplane mode. I have my books on my phone and I wasn't allowed to use it. iPad is ok but no mobile device. So silly.
review from
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7.6
Very good prices Constant change of flight time, then 3 hour delay No vegetarian food options, food kind of scragly
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4.0
The economy seats is bigger than some airlines I am like the second person boarding on the plane and ask for a pillow but in the end the flight attendant told me no pillows left in this plane. Also no personal entertainment at all!
review from
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6.0
I was able to sleep for most of the flight so I was comfortable There was a rude male attendant who just put my seat up without asking me. It was when food was being served, not during landing or takeoff. Also the food was just okay on this flight. The previous flight to Shanghai the food was really good.
review from
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5.3
Could not have your phone on at all, not even airplane mode. Good luck if you downloaded anything for your 13 hour flight, you don't have access! My chair didnt recline, was broken. A passenger was clearly drunk and wandering around. Kept sitting in an open seat behind our row (that was not his) and yelling loudly back to his friend, also smelled awful. Flight crew did nothing about it.
review from
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4.0
vessel itself was clean flight took off an hour later than expected with explanation being "luggage was taking long to load" which made me miss my connecting flight in shanghai. once in shanghai, someone from the crew grabbed my connecting ticket, ripped it in half and told me to get a new flight with no direction of where to do this. New flight booked for the next day and then bused to some hotel for the night. overall the crew seemed terse and unhelpful. one flight attendant yelled at me on the flight back to san francisco when I asked her I could squeeze past to use the restroom. would not fly again and would not recommend china eastern.
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