Recent Reviews
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4.6
Cheap flight for international travel makes it a great value. The crew spoke very little English and most passengers are Chinese and very rude and selfish.
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4.8
There was a long traffic control delay which was managed by China Eastern only moderately well.
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6.6
The polite and courteous cabin crew. PVG airport. Buses? Really? The waiting area was cramped.
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10.0
The service on the plane
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10.0
The service on the plane
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5.6
Seats ok Crew was good No headphones for ife Food horrible
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2.0
Nothing Flight attendants wouldn't speak English to foreign passengers even though the flight was experiencing turbulence due to poor weather (I'm guessing, who knows, they didn't tell us). We landed in another city without warning and then departed again without update. When we finally landed, hours after we should have, the crew didn't say goodbye, thank you, sorry for the discomfort, nothing. Will not fly again and will spread the word about this terrible airline.
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5.0
It was just delayed without any announcement.
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2.6
No vegetarian options were provided, even though i had booked it by calling customer care. Flight got delayed by 3 hours as well.
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2.0
The gallows laughter when we landed and the cabin attendant suggested over the PA that some of us might miss our connections and should go see customer service. (We landed four and a half hours late.) the entire experience was spoiled partly by the fact that we were forced to wait over four and a half hours on the tarmac, and partly by the fact that the crew, in order to absolve themselves of responsibility, fed us blatant lies about air traffic control shutdown at HKG or about bad weather over Guangzhou. Both were easily disproved: a look out the window and at the internet showed (a) other flights taking off normally and on-time; (b) no bad weather in Guangzhou.
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4.6
Cheap flight for international travel makes it a great value. The crew spoke very little English and most passengers are Chinese and very rude and selfish.
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4.8
There was a long traffic control delay which was managed by China Eastern only moderately well.
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5.6
Seats ok Crew was good No headphones for ife Food horrible
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2.0
Nothing Flight attendants wouldn't speak English to foreign passengers even though the flight was experiencing turbulence due to poor weather (I'm guessing, who knows, they didn't tell us). We landed in another city without warning and then departed again without update. When we finally landed, hours after we should have, the crew didn't say goodbye, thank you, sorry for the discomfort, nothing. Will not fly again and will spread the word about this terrible airline.
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5.0
It was just delayed without any announcement.
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2.6
No vegetarian options were provided, even though i had booked it by calling customer care. Flight got delayed by 3 hours as well.
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2.0
The gallows laughter when we landed and the cabin attendant suggested over the PA that some of us might miss our connections and should go see customer service. (We landed four and a half hours late.) the entire experience was spoiled partly by the fact that we were forced to wait over four and a half hours on the tarmac, and partly by the fact that the crew, in order to absolve themselves of responsibility, fed us blatant lies about air traffic control shutdown at HKG or about bad weather over Guangzhou. Both were easily disproved: a look out the window and at the internet showed (a) other flights taking off normally and on-time; (b) no bad weather in Guangzhou.
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