Recent Reviews
- All reviews
- Positive
- Neutral
- Negative
-
5.0
Waiting hours is too long, There's a kid who kept on kicking my seat. The space from each seat is too close
review from
-
10.0
Taking a bus to the plane.... very crowded
review from
-
4.0
Flight attendants were rude, pull earphones right out of socket without a word. Terrible manners
review from
-
2.0
Nothing. Acted like it was their first week as an airline. Priority service was not. Forgot to get wheelchair ordered, so we were late from lounge to gate. Priority not... last to be off at destination. No jetways either at Shanghai or LAX. Got bussed from what seemed 30 miles away. Meals were not as ordered. Bottom line-when you pay triple for business class service, you should get it!
review from
-
9.2
Crews and stff were very helpful and accommodating. Just the long distance and long flight, but until they can "beam us up" there is no getting around that.
review from
-
5.0
Good service Each flight there was cigarette smoke that would occasionally come through the ventilation as if some of the crew was smoking or someone in the bathroom was smoking, but I have not experienced this with other airlines.
review from
-
10.0
flat beds, extensive menu and great service
review from
-
6.6
When I came to the airport in Shenzhen I was told that my ticket was booked but not issued, called the number to US support and got the answer that they would issue the ticket immediately, it was in que?? 5 minutes later the lady at China eastern support told me you guys cancelled the ticket? This is 45 min before my flight was supposed to leave and you cancel my ticket without informing me? I bought a new ticket from China Eastern. What is wrong with you? How can a company fail this flat? //Mattias
review from
-
5.3
The crew was very nice. This is a pretty no frills experience. Fine for a couple of hours but not great for a 22 hour flight
review from
-
6.0
Excellent - Arrived half hour ahead. * We were not able to check-in and change the seat on line in advance.
review from
-
5.0
Waiting hours is too long, There's a kid who kept on kicking my seat. The space from each seat is too close
review from
-
4.0
Flight attendants were rude, pull earphones right out of socket without a word. Terrible manners
review from
-
2.0
Nothing. Acted like it was their first week as an airline. Priority service was not. Forgot to get wheelchair ordered, so we were late from lounge to gate. Priority not... last to be off at destination. No jetways either at Shanghai or LAX. Got bussed from what seemed 30 miles away. Meals were not as ordered. Bottom line-when you pay triple for business class service, you should get it!
review from
-
5.0
Good service Each flight there was cigarette smoke that would occasionally come through the ventilation as if some of the crew was smoking or someone in the bathroom was smoking, but I have not experienced this with other airlines.
review from
-
5.3
The crew was very nice. This is a pretty no frills experience. Fine for a couple of hours but not great for a 22 hour flight
review from
-
6.0
Excellent - Arrived half hour ahead. * We were not able to check-in and change the seat on line in advance.
review from
