Best Airline
Southwest (WN)

Best Airline

#1 in the world

What travelers say about Southwest

""Quiet, dark and arrived early!""

Best Airline Boarding
Southwest (WN)

Best Airline Boarding

#1 in the world

What travelers say about Southwest

"I love the free checked bags!"

Best Airline Comfort
Southwest (WN)

Best Airline Comfort

#1 in the world

What travelers say about Southwest

""Very smooth flight, no issues.""

Best Airline Crew
Southwest (WN)

Best Airline Crew

#1 in the world

What travelers say about Southwest

"Flight was early and smooth."

Best Airline Entertainment
Southwest (WN)

Best Airline Entertainment

#1 in the world

What travelers say about Southwest

"Crew was nice and interactive."

Best Airline Food
Southwest (WN)

Best Airline Food

#1 in the world

What travelers say about Southwest

"Friendly crew and on time flight"

Best Baggage Service
Southwest (WN)

Best Baggage Service

#2 Airline in United States

What travelers say about Southwest

"Really funny flight attendant."

Best Wifi Connection
Southwest (WN)

Best Wifi Connection

#4 Airline in United States

What travelers say about Southwest

"Fast flight and great service."

Find cheap flights on Southwest

Find cheap flights on Southwest

Round-trip
Economy
Boston (BOS)
To?
Sun 5/16
Return
Any month
Compare vs. KAYAK |

Southwest information

IATA Code WN
Routes 5506
Top route Denver Intl to Las Vegas McCarran
Airports served 115
Top airport Denver Intl

Southwest traveller reviews

Pros

Cons

Traveler reviews

Overall rating

8.4 Excellent
Based on 13,906 reviews

Boarding
8.7

Comfort
8.4

Crew
9.0

Entertainment
8.0

Food
7.8

Recent reviews

Traveler rating

2211
1098
654
281
148
Find reviews that mention:
flight attendants
flight crew
flight was delayed
free bags
great flight
flight was on time
delayed three hours
great crew
hour delay
great service
easy boarding
free wifi
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Flight status

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Southwest

Southwest route map

Overview of Southwest

Marketing itself as a low-cost airline, Southwest Airlines operates predominantly domestic flights within the United States. The airline flies to 41 of the country’s 50 states. Flying to a further 10 countries, there is a focus on Caribbean destinations such as Jamaica, Cayman Islands, Cuba, Aruba and The Bahamas.

All flights are scheduled using a point-to-point system, which is decentralized and relies loosely on the airline’s hubs. In comparison to the hub and spoke system commonly used by major airlines, Southwest Airlines reduces the likelihood of baggage loss and fuel consumption per passenger. With less connections and travel time, you can get to your destination faster.

Unlike most other American airlines, you are allowed 2 checked bags for free with every ticket purchased. Another customer benefit is that there is no change of flight fees, meaning you only need to pay the difference of the cost of the tickets. If you switch to a cheaper flight, a credit is provided for future use.

Videos of Southwest Airlines’ safety announcements have gone viral, with the cabin crew regularly mixing in tasteful humor. As they engage the passengers and build a warm atmosphere, make sure you take your headphones out and listen in. Specific seats are not allocated and customers are free to choose their own seat. Complimentary app messaging is provided so that passengers can use WhatsApp and iMessage during the flight.

The fleet is made up exclusively of Boeing aircraft and has used the 737 family series since 1971. A bold livery featuring a dark blue body and orange and red stripes has become the customary design.

Southwest Cancellation Policy

As the situation changes with coronavirus (COVID-19), Southwest will continually update its policies accordingly. Please contact Southwest directly for the latest information about cancellation fees. You can find the most up-to-date information on Southwest policies here: Southwest Travel Advisories & Policies
Flight status, cancellation and delay data provided by Flightstats.com. Flightstats data may not always be accurate or error free. Always confirm the information provided here directly with your airline.
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