|Top route||Sacramento Intl to San Diego|
|Top airport||Denver Intl|
Lost checked bag.
This was a nightmare flight. There was no Wi-Fi or entertainment of any sort. It got incredibly warm and they didn’t serve drinks until about 1/2 hour before we landed. Ugh….came off flight sweaty and thirsty.
No delay Heard horror story about leaving out of MDW. Great flight
Great as always
Mucho tiempo para registrar maletas
Flight was nearly TWO hours late because of “maintenance.”
Affordable price Attendants not very courteous
The price was affordable and included luggage check Gate attendants weren’t very helpful
Not being delayed 2 hours for our departure due to a mechanical maintenance issue.
Very professional and courteous. The crew at the airport was engaging and made effort to ensure all boarding were happy and content
Wish there was charging outlets like lot of other airlines
Everything went as expected for my flight. Had some slight bumps throughout the flight, but nothing major. I enjoy Southwest due to the free checked bags, but don’t care for the open seating. To me it feels like you’re not guaranteed a seat until you’re on the plane.
Did not board or arrive on time. Very poor gate agents. Pilot tried to be funny but wasn’t.
Snacks are boring, but crew was great!
The crew was awesome!
Despite a roundabout route to avoid storms that increased our flight time, the last four rows did not receive beverage service.
Late departure (fortunate since a traffic accident delayed my trip to the airport). No explanation offered. Connecting flight also delayed out of Chicago (I believe due to weather). Also fortunate since my flight from CLT landed about 15 minutes before the connecting flight was originally scheduled to leave.
Flights were on time and food service was excellent.
Flight was smooth but no snack or drink service. Kids and I were pretty upset.
Love it! Flight was great and staff was great.
Love Southwest. Plane is clean and staff is helpful and very friendly. Flights are smooth and boarding is easy.
Smooth in exciting flight ( as all flights are hoped to be)
Affordable and on schedule and flew—-not a threesome I have seen in SW in last 12months
Flight delayed 3 hrs had to sit on plane 3 hrs waiting for crew member and engine check
No refreshments were served on this flight and it was an older plane with no entertainment. But the crew was very friendly and nice.
Wireless connection kept dropping.
Delayed 3 times, gate changed twice..got here after my appointment. Flight was good overall due to the challenges the pilots faced when descending and landing because of the wind.
Be more sanitized.
Please have more direct flights. No layovers.
On board Southwest flights, cabin baggage should not exceed 23x15x9in. If your hand luggage is bigger, the Southwest assistance team will most likely ask you to pay extra for checked luggage.
Southwest offers direct flights to 118 cities in 12 different countries. San Diego, San Jose, and Sacramento are the most popular cities covered by Southwest.
Southwest concentrates most of its flight operations in Denver.
KAYAK is a travel search engine, meaning that we continuously look across the web to find the best deals for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights from all airlines, including Southwest.
Marketing itself as a low-cost airline, Southwest Airlines operates predominantly domestic flights within the United States. The airline flies to 41 of the country’s 50 states. Flying to a further 10 countries, there is a focus on Caribbean destinations such as Jamaica, Cayman Islands, Cuba, Aruba and The Bahamas.
All flights are scheduled using a point-to-point system, which is decentralized and relies loosely on the airline’s hubs. In comparison to the hub and spoke system commonly used by major airlines, Southwest Airlines reduces the likelihood of baggage loss and fuel consumption per passenger. With less connections and travel time, you can get to your destination faster.
Unlike most other American airlines, you are allowed 2 checked bags for free with every ticket purchased. Another customer benefit is that there is no change of flight fees, meaning you only need to pay the difference of the cost of the tickets. If you switch to a cheaper flight, a credit is provided for future use.
Videos of Southwest Airlines’ safety announcements have gone viral, with the cabin crew regularly mixing in tasteful humor. As they engage the passengers and build a warm atmosphere, make sure you take your headphones out and listen in. Specific seats are not allocated and customers are free to choose their own seat. Complimentary app messaging is provided so that passengers can use WhatsApp and iMessage during the flight.
The fleet is made up exclusively of Boeing aircraft and has used the 737 family series since 1971. A bold livery featuring a dark blue body and orange and red stripes has become the customary design.