Recent Reviews
- All reviews
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- Negative
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4.6
The crew was excellent - they did their best in a bad situation and should be commended for that - they let us get out of the plane after learning after we boarding that we would have to wait 2 hours to take off - they let us get out to go to the bathroom and get something to eat and bring back to the plane - it was very cold in the aircraft and there were not enough blankets to go around - additional blankets should be available - the chips that were served once we took off are not sufficient for passengers that were at the airport 2 hours earlier, experienced a 4 hour delay and still face a 3 hour flight- meal arrangements should be offered when passengers are facing such long delays - the free WIFI was a plus and the seats are comfortable
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10.0
First time flying JetBlue...it won't be the last. Loading the plane from back to front??? I've been saying this for years!!! One of the best flights I've been on! That the flight wasn't longer. Hah!
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10.0
Smooth flight. Great personnel. N/A
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8.0
Extremely rude female flight attendant who cut me off & walked before I could finish my question regarding a text message about a flight delay prior to the announcement by the pilot.
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9.6
Jet Blue treats its customers like they are real people and not just stock to be moved. There is adequate legroom. Their personnel are friendly and competent. This alone puts them above most airlines.
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7.3
Entertainment Flight was delay. Long waiting on the runway for takeoff.
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7.6
I love JetBlue when I get to fly on them. the flight was cancelled the morning of my return and there weren't enough options for same day return. I had to get another flight from a different carrier and airport and it cost me much more money and time
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3.3
Only good thing was upgrading to the even more space seat 1. It was delayed 3 times idk how that's possible 2. They didn't offer any refreshments for the delay 3. They took stand by and had confirmed checked passengers arguing for their seats (normally airlines wait until the aircraft is finished boarding or have space) 4. The staff was horrible and not friendly at all. Very disappointed in JetBlue on this trip
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6.3
1. Flight attendants and staff were friendly. 2. We were offered extra drink and snacks during our delay. 3. After we missed our connecting flight, we called the Jetblue hotline and we were rebooked on the next flight out (the following morning). 1. We were delayed 3 hours overall - 1 at the airport before boarding, then 2 sitting in the plane on the runway. 2. Wifi didn't seem to be working while we were in the air, so we couldn't check the status of our connecting flight. 3. After we missed our connecting flight, we asked the representative at the "Ask Jetblue" desk if we could get a hotel voucher since we would be stranded at the airport overnight for another 9 hours and we were told we didn't qualify since the delay was due to Air Traffic Control, thus Jetblue policy says they don't need to provide any compensation for any delays caused by ATC.
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7.6
Free snacks and drinks DELAYED
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10.0
First time flying JetBlue...it won't be the last. Loading the plane from back to front??? I've been saying this for years!!! One of the best flights I've been on! That the flight wasn't longer. Hah!
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10.0
Smooth flight. Great personnel. N/A
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8.0
Extremely rude female flight attendant who cut me off & walked before I could finish my question regarding a text message about a flight delay prior to the announcement by the pilot.
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9.6
Jet Blue treats its customers like they are real people and not just stock to be moved. There is adequate legroom. Their personnel are friendly and competent. This alone puts them above most airlines.
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7.3
Entertainment Flight was delay. Long waiting on the runway for takeoff.
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7.6
I love JetBlue when I get to fly on them. the flight was cancelled the morning of my return and there weren't enough options for same day return. I had to get another flight from a different carrier and airport and it cost me much more money and time
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7.6
Free snacks and drinks DELAYED
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4.6
The crew was excellent - they did their best in a bad situation and should be commended for that - they let us get out of the plane after learning after we boarding that we would have to wait 2 hours to take off - they let us get out to go to the bathroom and get something to eat and bring back to the plane - it was very cold in the aircraft and there were not enough blankets to go around - additional blankets should be available - the chips that were served once we took off are not sufficient for passengers that were at the airport 2 hours earlier, experienced a 4 hour delay and still face a 3 hour flight- meal arrangements should be offered when passengers are facing such long delays - the free WIFI was a plus and the seats are comfortable
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3.3
Only good thing was upgrading to the even more space seat 1. It was delayed 3 times idk how that's possible 2. They didn't offer any refreshments for the delay 3. They took stand by and had confirmed checked passengers arguing for their seats (normally airlines wait until the aircraft is finished boarding or have space) 4. The staff was horrible and not friendly at all. Very disappointed in JetBlue on this trip
review from
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6.3
1. Flight attendants and staff were friendly. 2. We were offered extra drink and snacks during our delay. 3. After we missed our connecting flight, we called the Jetblue hotline and we were rebooked on the next flight out (the following morning). 1. We were delayed 3 hours overall - 1 at the airport before boarding, then 2 sitting in the plane on the runway. 2. Wifi didn't seem to be working while we were in the air, so we couldn't check the status of our connecting flight. 3. After we missed our connecting flight, we asked the representative at the "Ask Jetblue" desk if we could get a hotel voucher since we would be stranded at the airport overnight for another 9 hours and we were told we didn't qualify since the delay was due to Air Traffic Control, thus Jetblue policy says they don't need to provide any compensation for any delays caused by ATC.
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