Recent Reviews
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- Neutral
- Negative
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10.0
On time.
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10.0
Also on time.
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4.0
Uncomfortable and dirty seats. Broken TV jacks and bad quality displays. Delays almost on every JetBlue flight.
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8.6
Always a great flight, service and organization when I fly Jet Blue. Overall a great experience except for my very differing experiences with the less time expedited security option. I am not sure if this differs by airport but the differences are very important ones, as it made one experience worth the money and one experience not worth the money. My only complaint was that I purchased a More Space seat as it came with less time expedited security for free for my return flight after having such a quick and easy time with security on my flight to FL..When I flew from Boston to Orlando, I was sent through the TSA quick security line and it was awesome. On my flight back from Orlando, i had a separate line which skipped to the agent checking your ID, which was not much of a time saver, but then had to wait in the regular security line with everyone else. This was a stark difference and very disappointing from my initial experience with the less time option. I never would have paid 40.00 for the more space if I knew that the security bypass was not much of a bypass at all.
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10.0
That I was offered the three-open seat spot for a much needed sleep. The only problem I had was checking in online - it was impossible.
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10.0
The staff was very friendly and looked like they enjoyed the job. Altough the flight was very pleasant, I was a little annoyed that I didn't get the message that the flight was delayed until I got to the airport! I like to be at the airport Atleast an hour before boarding. The flight was very early as is and so waking up at like 3:45 am and leave the house by 4:15 am was pretty rough. I could have used that extra hour of sleep!!!!
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2.0
Got to the airport at 2pm for a 345 flight and was delayed 3 times then cancelled. The line for jet blue assistance was about 1-2 hrs long. Was re booked for a flight to lax ( which was not my destination) then have to get an uber down to San Diego. Customer service was terrible and the lines were unbearable. Was my first time flying jet blue. Not sure if I would fly with them again.
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8.0
JB is my favorite airline but it bugs me that 9 out of 10 times that I fly with them the headset jack does not work. Therefore it does not matter how good or bad the flight entertainment is I just cant use it.
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10.0
Staff was excellent. The seating has the most leg room of ANY flight I have ever taken (Economy) Entertainment equipment was excellent . FREE WIFi (Fly-Fi) When the Pilot made an announcement, you could hear it very well. Nothing !
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2.0
Nothing I spent over 9 hours in the airport only to have my flight cancelled. I was able to get a flight for the next day which that one too ended up canceled. I ultimately ended up missing two days of work because of jetBlue, never again!
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10.0
On time.
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10.0
Also on time.
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8.6
Always a great flight, service and organization when I fly Jet Blue. Overall a great experience except for my very differing experiences with the less time expedited security option. I am not sure if this differs by airport but the differences are very important ones, as it made one experience worth the money and one experience not worth the money. My only complaint was that I purchased a More Space seat as it came with less time expedited security for free for my return flight after having such a quick and easy time with security on my flight to FL..When I flew from Boston to Orlando, I was sent through the TSA quick security line and it was awesome. On my flight back from Orlando, i had a separate line which skipped to the agent checking your ID, which was not much of a time saver, but then had to wait in the regular security line with everyone else. This was a stark difference and very disappointing from my initial experience with the less time option. I never would have paid 40.00 for the more space if I knew that the security bypass was not much of a bypass at all.
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10.0
That I was offered the three-open seat spot for a much needed sleep. The only problem I had was checking in online - it was impossible.
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10.0
The staff was very friendly and looked like they enjoyed the job. Altough the flight was very pleasant, I was a little annoyed that I didn't get the message that the flight was delayed until I got to the airport! I like to be at the airport Atleast an hour before boarding. The flight was very early as is and so waking up at like 3:45 am and leave the house by 4:15 am was pretty rough. I could have used that extra hour of sleep!!!!
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8.0
JB is my favorite airline but it bugs me that 9 out of 10 times that I fly with them the headset jack does not work. Therefore it does not matter how good or bad the flight entertainment is I just cant use it.
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10.0
Staff was excellent. The seating has the most leg room of ANY flight I have ever taken (Economy) Entertainment equipment was excellent . FREE WIFi (Fly-Fi) When the Pilot made an announcement, you could hear it very well. Nothing !
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4.0
Uncomfortable and dirty seats. Broken TV jacks and bad quality displays. Delays almost on every JetBlue flight.
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2.0
Got to the airport at 2pm for a 345 flight and was delayed 3 times then cancelled. The line for jet blue assistance was about 1-2 hrs long. Was re booked for a flight to lax ( which was not my destination) then have to get an uber down to San Diego. Customer service was terrible and the lines were unbearable. Was my first time flying jet blue. Not sure if I would fly with them again.
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2.0
Nothing I spent over 9 hours in the airport only to have my flight cancelled. I was able to get a flight for the next day which that one too ended up canceled. I ultimately ended up missing two days of work because of jetBlue, never again!
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