Pros: Every flight was on time and I sort of like the on line check in. The ground staff at LHR were exceptionally helpful and attentive to the needs of the passengers. I give them thumps up.
Cons: I pretty much liked everything about the flight.
Oct 12, 2015
Pros: the flight crew was amazing and the confort level was very high with headphones, blankets and a great selection of movies which i highly enjoyed
Cons: Food. I got severe diarrhea about 8 hrs after lunch service and was up during the night dealing with it. That lunch was the only thing different im my diet it that day. Ba is a good airline but food safety and having food that might not spoil would be ideal
Great flight but terrible check-in
Nov 09, 2015
Pros: The flight itself was very good, crew was very attentive and genuinely concerned for everyone's comfort and safety.
Cons: the airport check in was terrible, the worst I have experienced in many years. Even after checking in online prior to arriving at the airport it took 45 minutes of standing in line to "drop a bag". The flight was delayed by 3 hours, 2 hours of which were spent in the plane, on the tarmac - unavoidable because of problems at Heathrow, and very understandable.
This was an American Airlines flight -partner to B
Posted by: Anonymous,
Oct 21, 2015
Pros: Boarding went smoothly
Cons: Entertainment system very poor - monitors in the aisle with no choice
Delay, delay, delay
Nov 08, 2015
Pros: With an hour and a half delay, seats with no legroom and old movies this was a bad flight.
Everything was great but...
Oct 24, 2015
Pros: I loved that the plane was on time, and the airplane was clean and all, the seat was comfortable .
Cons: There was a flight attendant lady who was actually very rude and I felt like she was racist due to the fact that I'm wearing a hijab ( headscarf) .she wasn't pleasant whatsoever, and when I asked for a cup of water she completely ignored me and the second time I asked for a cup of milk for my son and she also shook her head yet didn't get anything twice.. Though she was very pleasant with the passenger sitting next to me. And the Aircondition was dripping water.
Reserved seat not given
Nov 23, 2015
Pros: The BA crews always keep a tidier aircraft en route than other airlines.
Cons: If BA absolutely had to reassign my reserved seat, I wish they had at least respected my aisle preference. With severe arthritis I must be able to get up and move around in flight.
Nov 30, 2015
Pros: This flight was fine. Nothing really terrible about it. But what was about to come ruined this experience.
Oct 01, 2015
Pros: First flight luggage was lost and I was left waiting for it fir 2 days into my trip. Nobody was available to speak with, and I was Lead To believe my luggage was coming when it wasn't. the weather was cold in Amsterdam so I had to shop for clothes.
Cons: I returned, and I've tried to contact BA about reimbursement for my costs and it has been impossible to speak with someone.
Very unsupportive and disorganized airline. I will not fly with them again!
Terrific crew ! Food and overall service was outs
Oct 18, 2015
Pros: Crew attitude.
777 aircraft state of the art except poor tourist class seating.
Cons: Seat size and passenger space is getting ridiculously cramped. 10 hours in such as confining space is unhealthy.
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