Recent Reviews
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9.3
We were loaded onto a shuttle bus and then stood there (some sat, I could only stand...) for 10+ minutes until the last passenger arrived. Not sure what the airline could do differently there unless it's run a "late person shuttle," and from other passengers' remarks, this was unusual for this transfer.
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8.0
Even though it was Finnair it was quite difficult to get my boarding passes and was unable to choose the seats on my long flight. I had to get my boarding passes through American Airlines and then flew through British Airways. It would have been very frustrating/difficult to a new traveler. The flights themselves were very good, they were accommodating and was able to move my seat for me in JFK, the flight with British Airways was good.
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9.3
Entertainment System was pretty good. Food served was nice and overall I was pretty impressed with the crew.. Normally most of the European and American airlines crew has a lot of attitude and are not the friendliest of lot but this set of crew was pretty good. Seats were also not too cramped like AA or UA flights.
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5.2
Flight was operated by Qatar Airways due to strike of some BA union. Aircraft was old and seats not very comfortable. Boarding process was a bit haphazard. (No row-by-row boarding). Even though it was an international flight, there was just a plain sandwich for food.
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5.0
Flights were on time They lost our stuff as we travel internationally for 10 days. No clue where it is
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7.3
meal was excellent, blankets were appreciated Seats were way to cramped in economy. Center seating armrests did not elevate -- even tho there were no other passengers in my row, I could not spread out. I ended up with difficulty walking for 2 days afterwards due to T-band cramps. Please advise your passengers that they need to get up and walk every couple of hours. Common sense, but none that I apparently had.
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4.0
Nothing much Flight delayed - wish the give us updates periodically Warm, aircon not strong for a hot day Young crew is a guy who does not seem to be a customer service oriented person
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9.3
Clean only immediately after boarding. 1) Toilets too small 2) Toilets after first use by passengers, was not cleansed and toilet supplies like seat covers, etc not replenished 3) Not even enough toilets around.
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9.0
Clean only immediately after boarding. 1) Toilets too small 2) Toilets after first use by passengers, was not cleansed and toilet supplies like seat covers, etc not replenished 3) Not even enough toilets around.
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8.0
We were delayed getting out of Rome, making our connection a little stressful.
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9.3
We were loaded onto a shuttle bus and then stood there (some sat, I could only stand...) for 10+ minutes until the last passenger arrived. Not sure what the airline could do differently there unless it's run a "late person shuttle," and from other passengers' remarks, this was unusual for this transfer.
review from
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8.0
Even though it was Finnair it was quite difficult to get my boarding passes and was unable to choose the seats on my long flight. I had to get my boarding passes through American Airlines and then flew through British Airways. It would have been very frustrating/difficult to a new traveler. The flights themselves were very good, they were accommodating and was able to move my seat for me in JFK, the flight with British Airways was good.
review from
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9.3
Entertainment System was pretty good. Food served was nice and overall I was pretty impressed with the crew.. Normally most of the European and American airlines crew has a lot of attitude and are not the friendliest of lot but this set of crew was pretty good. Seats were also not too cramped like AA or UA flights.
review from
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9.3
Clean only immediately after boarding. 1) Toilets too small 2) Toilets after first use by passengers, was not cleansed and toilet supplies like seat covers, etc not replenished 3) Not even enough toilets around.
review from
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9.0
Clean only immediately after boarding. 1) Toilets too small 2) Toilets after first use by passengers, was not cleansed and toilet supplies like seat covers, etc not replenished 3) Not even enough toilets around.
review from
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8.0
We were delayed getting out of Rome, making our connection a little stressful.
review from
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5.2
Flight was operated by Qatar Airways due to strike of some BA union. Aircraft was old and seats not very comfortable. Boarding process was a bit haphazard. (No row-by-row boarding). Even though it was an international flight, there was just a plain sandwich for food.
review from
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5.0
Flights were on time They lost our stuff as we travel internationally for 10 days. No clue where it is
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4.0
Nothing much Flight delayed - wish the give us updates periodically Warm, aircon not strong for a hot day Young crew is a guy who does not seem to be a customer service oriented person
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