Recent Reviews
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4.0
Courteous cabin crew Delays both before takeoff and after landing. Unorganized boarding--what happened to the old idea of boarding from the back of the aircraft forward?? Making all passengers shuffle through a long queue is really stupid.
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2.0
Nothing British Airways carrier American Airlines was not clearly notified on tickets/boarding passes/itineraries nor was there any communication between the carriers, so when I checked into British Airways I got no help expediting my check in at American. It was confusing and no one was helpful and instead flip. At American every interaction, whether about connecting flight boarding passes, my five and half hour delay or seating left me feeling unimportant and disrespected. I will never use either airline again nor Kayak
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6.0
Short flight but thought there would be beverage service????
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4.6
The customer service representatives are very apologetic and helpful. Lack of punctuality. For any flight through British Airways, do not expect to be on time. Both flights were delayed; significantly so that the group I was with ended up missing the connecting flight (that shockingly left on time)
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8.0
The crew was very friendly, gracious and helpful. Adequate space for my knees. I was in the middle seat, but surprisingly didn't feel too squished on this relatively short flight. I don't remember receiving food which means that it was neither good nor bad enough for me to think about it.
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2.0
Nothing The fact that it was delayed 2.5 hours which meant we would have missed our connection to the USA. We then saught an alternate flight which turned out to be Air Canada.
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9.3
The crew were exceptionally nicer ery Everything was pleasant
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6.0
Delayed as usual
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8.0
Seats comfortable. Strange to have window seat w no window tho. Flight crew very nice. Leaving Jeddah airport was bit chaotic and delayed our flight. Food not very good on flight.
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7.0
This was my first time on an Airbus A380 and I must say that I'm still in awe of how an aircraft this large can be so quiet and smooth, let alone get in the air. Boarding was smooth. Entertainment was great and the food (depending on what you got) was okay. The inflight crew was nice and helpful. Economy seats are very uncomfortable. I am 6'4 and there isn't that much space. It's even worse when you have a kid sitting in front with his seat reclined all the way back - so the little room I had to start with became even worse. Not to mention he kept rocking his chair back in forth, passed gas about 5 times, felt the need to stretch his arm behind him 3 times so his hand was blocking my screen. I really never got comfortable in my seat during the 11 hour flight. For a plane this large, i would of expected a little bit more comfort, especially when I felt it on AA 777
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8.0
The crew was very friendly, gracious and helpful. Adequate space for my knees. I was in the middle seat, but surprisingly didn't feel too squished on this relatively short flight. I don't remember receiving food which means that it was neither good nor bad enough for me to think about it.
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9.3
The crew were exceptionally nicer ery Everything was pleasant
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8.0
Seats comfortable. Strange to have window seat w no window tho. Flight crew very nice. Leaving Jeddah airport was bit chaotic and delayed our flight. Food not very good on flight.
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4.0
Courteous cabin crew Delays both before takeoff and after landing. Unorganized boarding--what happened to the old idea of boarding from the back of the aircraft forward?? Making all passengers shuffle through a long queue is really stupid.
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2.0
Nothing British Airways carrier American Airlines was not clearly notified on tickets/boarding passes/itineraries nor was there any communication between the carriers, so when I checked into British Airways I got no help expediting my check in at American. It was confusing and no one was helpful and instead flip. At American every interaction, whether about connecting flight boarding passes, my five and half hour delay or seating left me feeling unimportant and disrespected. I will never use either airline again nor Kayak
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6.0
Short flight but thought there would be beverage service????
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4.6
The customer service representatives are very apologetic and helpful. Lack of punctuality. For any flight through British Airways, do not expect to be on time. Both flights were delayed; significantly so that the group I was with ended up missing the connecting flight (that shockingly left on time)
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2.0
Nothing The fact that it was delayed 2.5 hours which meant we would have missed our connection to the USA. We then saught an alternate flight which turned out to be Air Canada.
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6.0
Delayed as usual
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