Guest reviews
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All Reviews
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Couples
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Families
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Business
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Solo
Overall Rating
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9.5 "World class service."9.9 "99% found the
staff to be very friendly ." 9.3 "93% said thereception staff was great ." 9.7 "Management was excellent , said 97%." 10.0 "100% thought theservice was very professional ." -
9.1 "Excellent breakfast."
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9.1 "Perfectly clean."8.6 "86% said
rooms were clean ." -
7.3 "Nice rooms."10.0 "100% thought the
view was good ." 7.1 "71% said thebeds were comfortable ." 8.6 "86% saidrooms were clean ." -
7.2 "Good amenities."7.8 "78% thought the
building was wonderful ." -
5.6 "Location is acceptable."5.7 "
Average proximity to the city centre , said 57%." -
4.8 "Value below average."
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3.0 "Disappointing internet connection."3.0 "70% said the
wifi quality was bad ."
Overall Rating
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9.6 "World class service."9.8 "98% found the
staff to be very friendly ." 9.2 "92% said thereception staff was great ." 9.8 "Management was excellent , said 98%." -
9.2 "Excellent breakfast."
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9.0 "Perfectly clean."8.5 "85% said
rooms were clean ." -
7.1 "Nice rooms."10.0 "100% thought the
view was good ." 7.0 "70% said thebeds were comfortable ." 8.5 "85% saidrooms were clean ." -
6.8 "Average amenities."
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5.6 "Location is acceptable."6.0 "
Average proximity to the city centre , said 60%." -
5.2 "Average value."
Overall Rating
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9.5 "World class service."9.3 "93% said the
reception staff was great ." 9.9 "99% found thestaff to be very friendly ." -
9.1 "Excellent breakfast."
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7.4 "Nice rooms."10.0 "100% thought the
view was good ." -
6.6 "Average comfort."
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5.9 "Location is acceptable."
Overall Rating
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9.6 "World class service."
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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6.7review from
A lovely family run hotel which had a nice welcoming feel. Breakfast was very good and the outlook from the dining room was beautiful. It was nicely situated with a lovely view of St Jean de Luz Bay away from the touristy area of St Jean de Luz. There are some lovely walks along the coast. The owners are very friendly and helpful and speak some English. It would have been nice to have tea and coffee making facilities available.
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6.7review from
Quiet location, above town, yet easy access on foot. Very friendly and helpful welcome. Ideal for walking coast path in both directions. Well signposted.
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5.3review from
It was a very good balcony with a beautiful view. The stairs were good. It was an exelent breakfast.
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7.3review from
Great view of St Jean de Luz and, if you walked about 60 metres along the impasse, to a green space, of the whole bay round to the castle at Socoa. Very handy for Spain (if you have a car) Could not get onto WiFi despite staff help. My Mac would not accept it. Parking space is very 'tight' but, no way to improve it.
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5.3review from
beautiful location, friendly staff parking was difficult and it was hard to find in Cibourre.
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7.3review from
The view was amazing and location relative to Jean de Luz was excellent. The room was large, quiet and fully equipped for our stay. The curtains in the room did not fully close so it was bright very early in the mornings
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7.4review from
Position and staff
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7.0review from
Acess to the town, parking, excellent breakfast.
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3.6review from
Wonderful view from the hotel and the staff were very pleasant and helpful. Breakfast excellent. Directions without a sat Nav would be impossible and parking is tight and difficult. No restuarant and therefore a 1.5 km walk to the nearest - the walk back includes 97 steps up the steep cliff!! The room was very small and hot and with no balcony the small opening window was inadequate ... ok for a single bed maybe
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6.8review from
Ease of access to the town and the friendly staff, plus the excellent breakfast on the terrace The parking and access was not so good
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6.7review from
A lovely family run hotel which had a nice welcoming feel. Breakfast was very good and the outlook from the dining room was beautiful. It was nicely situated with a lovely view of St Jean de Luz Bay away from the touristy area of St Jean de Luz. There are some lovely walks along the coast. The owners are very friendly and helpful and speak some English. It would have been nice to have tea and coffee making facilities available.
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6.7review from
Quiet location, above town, yet easy access on foot. Very friendly and helpful welcome. Ideal for walking coast path in both directions. Well signposted.
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7.3review from
Great view of St Jean de Luz and, if you walked about 60 metres along the impasse, to a green space, of the whole bay round to the castle at Socoa. Very handy for Spain (if you have a car) Could not get onto WiFi despite staff help. My Mac would not accept it. Parking space is very 'tight' but, no way to improve it.
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7.3review from
The view was amazing and location relative to Jean de Luz was excellent. The room was large, quiet and fully equipped for our stay. The curtains in the room did not fully close so it was bright very early in the mornings
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7.4review from
Position and staff
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7.0review from
Acess to the town, parking, excellent breakfast.
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6.8review from
Ease of access to the town and the friendly staff, plus the excellent breakfast on the terrace The parking and access was not so good
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5.3review from
It was a very good balcony with a beautiful view. The stairs were good. It was an exelent breakfast.
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5.3review from
beautiful location, friendly staff parking was difficult and it was hard to find in Cibourre.
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3.6review from
Wonderful view from the hotel and the staff were very pleasant and helpful. Breakfast excellent. Directions without a sat Nav would be impossible and parking is tight and difficult. No restuarant and therefore a 1.5 km walk to the nearest - the walk back includes 97 steps up the steep cliff!! The room was very small and hot and with no balcony the small opening window was inadequate ... ok for a single bed maybe
