Good to know
|Distance to city center||0.4 mi|
|"Breakfast was very good too!."||(in 14 reviews)|
|"Great building, lovely staff!!!."||(in 28 reviews)|
|"Great location, friendly staff, nice decor."||(in 18 reviews)|
Time of year
Show reviews that mention
|bath-shower||in 2 reviews|
|beautiful building||in 11 reviews|
|breakfast was very good||in 35 reviews|
|cologne||in 5 reviews|
|comfortable bed||in 28 reviews|
|easy walking||in 8 reviews|
|explicitly asked||in 2 reviews|
|great location||in 44 reviews|
|modern design||in 37 reviews|
|small room||in 75 reviews|
|staff is great||in 45 reviews|
|walking distance||in 7 reviews|
The style and equipment of the rooms is absolutelly not adequate to 5 stars. The architect must have get a serious revenge on somebody. Absolutely not equal to the price I was charged. I normally never make any comments, but this time I cannot help myself. So disapointed ..
Staff was excellent and made sure we had everything we needed. They directed us to a restaurant when we arrived and made sure we got there in time to have dinner. Parking was perfect and easy. They allowed us to do a late checkout and enjoy the room more, and breakfast was great.
The staff was very kind and the location was fantastic.
We were slightly disappointed by how warm the room was; and with only one small window, it was difficult to sleep. However, a small fan was provided, which helped somewhat. The room was simple but adequate. We were disappointed to not have an iron/ironing board in the room.
Amazing building, amazing idea to turn it into a hotel. Gorgeous interiors, beautiful designer furniture.
However, it feels like the interior was optimized for beauty but not always comfort. For example there’s no bathroom/shower doors, so not much privacy. Breakfast was ok but I would expect much better from this hotel.
The building itself is lovey, very nicely designed and decorated.
There are a few things that made our stay unpleasant. Firstly, the staff, one man in particular: when we arrived with our 2 suitcases plus extra bag and our dog, there was no attempt to help us with our luggage or anything like that , which is surprising for a 4 star hotel. We arrived and went to check in- we had booked a deluxe double bedroom but when we went to our room, we were surprised to see a small room that was clearly a double room, not a deluxe (we checked the photos online and it was confirmed that we had the smallest room there). We went down to ask why we didn’t have a deluxe room and we were told it was because of our dog. We had told them weeks in advance that we were coming with our whippet and there was no mention of having to be put in a smaller bedroom. The man was not very nice about it all and tried to lie a couple of time, while still trying to charge us for a deluxe when we had a double room (the price difference is about 60 euros a night). We had to chat to another member of staff, a woman, who was much more comprehensive and aware that they had messed up with the situation. She offered us free breakfast and no charge for the pet, which we accepted. This first encounter made our feelings towards the hotel not so nice and it just felt like they had tried to scam us a bit. The second thing which is not the staff’s fault but still problematic, is how badly sound proofed the hotel is. There was a beer festival just outside the square, which made it loud everywhere in the hotel, including the elevator. I understand it’s an old building so double glazing might not be possible, but it’s definitely something they should mention, specially when they know there’s going to be a live band performing all day and up to 10pm just in front of the hotel. Overall, whilst the hotel itself is really nice, out experience with the staff and service is not representative of a 4 star hotel, which is a shame.
A stay at THE QVEST hideaway places you in the heart of Cologne, within a 15-minute walk of Cologne Cathedral and Volkstheater Millowitsch. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Self parking (subject to charges) is available onsite.
based on 836 reviews
Things to Know
- Beautiful architecture
- Stylish hotel
- Nice building
Policies vary by room type and provider.
Reviews about The Qvest Hideaway
Most Popular Landmarks
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|Cologne Köln/Bonn||9.9 mi|
|Duesseldorf Intl||24.5 mi|
|Cologne Köln West||0.5 mi|
|Cologne Köln Hansaring||0.5 mi|