Colombo City Hotel

Breakfast was good, good selection. Location to other attractions good

We had a problem with our ac unit. It stated 16 degrees which was wrong. We had to put the fan on to move the air around the room. The fan was so noisy that you would think a motor was running in the room beside you. We went upstairs to the restaurant for dinner in the evening, greeted at the door and then totally ignored for the next 20 minutes. No offer of drinks in that time either. It seems all staff were busy with setting up a karaoke. When we were leaving we told the restaurant manager that we had been ignored and we were leaving. He offered to take our order but it was too late. We had decided to go elsewhere. On arriving back to the room later, all we could hear was the music from the karaoke, and when that was finished for the evening, it was just loud music. We thought it would be ok to sleep now, but alas that was not possible. The noise of scraping tables and chairs all over the floor kept us awake. When we were leaving to go shopping, we told reception again about our ac unit. When we returned there was a maintenance person in to fix the ac. We left again and went to ge5 lunch. An hour later we returned to find them still there but finishing off, then the cleaner wanted in to change the bed. We had to sit on a sofa while this was all taking place. We eventually got back into our room and the ac unit was not fixed, it still had the same problem. We would request a room move that evening. We fell asleep to be woken up with a child running around the adjoining room screaming. We requested and were given a change of room. The ac worked as it should and everything was quiet. That was until we came back to our room that evening. The karaoke was happening, swiftly followed by music, and then again followed by the scraping of tables and chairs being dragged across the floor from the restaurant. Overall the whole place is in bad decoration, the room walls are marked, there is mould in both the bathrooms we had. I could go on and on.