Indio Hotels

The Jacuzzi !

Need 2 Jacuzzi's

The rate was good on Thursday.

No Fox News Channel ! I was very disappointed, will not stay there the next time.

We enjoyed the convenience of having all the necessary amenities: lazy river' pool, rec. room, rooms had a full kitchen, grill in every balcony, washer & drier in the unit, etc... It it's definitely a great family destination!

The Wi-Fi connection was terrible. I paid for a day of Wi-Fi and got terrible reception. Too many flies...not the resort's fault; the city seemed to have a fly problem.

Beautiful location and landscape, great rooms, very friendly staff

The sprinklers went off a little after 5 PM and were spraying the sidewalks more than the plants themselves. I was effectively blocked in my path and had to take a longer route. Why in the heck can't they activate the watering cycle after midnight??

Building was older but well maintained and clean.

Breakfast dining area was too small and overcrowded.

Shabby, unclean, old and broken furniture, staff uncooperative.

everything!

We checked into the hotel at 12:30 am on Christmas Eve and the check in representative was very friendly and accommodating. He asked whether we were traveling with small children, which we were, and he offered us a child friendly room with a bunk bed. The room was clean and comfortable. The breakfast the next morning was excellent and well stocked. Overall it was a great experience. We will be staying here every Christmas Eve during our travels.

I love the rooms are big and comfortable beds as well the bathrooms .Very nice hotel..

I like everything ,suggestions I think rooms need a microwave .The rest perfect

The breakfast staff was good and food was suitable.

The room was not kept in good condition. Missing wood frame around door, open space under entry door causing air and bugs to come into room. Cobwebs in the upper area from top of wall to ceiling.

NOTHING!!!!

Nasty smell and lots of bugs!!!!

Would stay there again, but bring my own pillow. Although, I would pretty do it for most places. We like hearing the train!

It's location is perfect. Secluded but not out of the way.

No.

spacious rooms - full size fridge - microwave - window over the toilet - manicured grass

dirty looking ice machine - parkling lot entrance has pain of a left turn to get in

The staff was very helpful.

Staff was friendly and accommodating. Rooms are basic and bed was comfortable.

Bathroom

We check in late we're so tired and exusted the door key won't work,second AC was hot they gave us fan,no microwave,I call their office maintenance guy said to check he never came I sent my husband to thier office.never recommend this hotel

The queen beds too small felt like full size beds. The train tracks too close, too noisy and constant.

Quiet. Little place. Yes it is older. Great Value. The staff was very accommodating. It is a lower budget place so I think some people may have unrealistic expectations for what they pay. No visitors so very quiet. It was clean older but clean. There was no roaches or anything like that in the motel. No there was not coffee in the rooms but I don't care what place I stay Im not using there coffee pots anyways. Just took my own

I put do not disturb sign on door and housekeeping still entered. Regardless where I stay I do not like anyone in my room. I did read reviews about people belongings getting stolen and their belonging gone through but that definitely didn't happen to us. Just wish that part was respected better.

The room was confortable, the beds soft, and the showers good

the pool was disgusting and the breakfast room is too small

The hotel is rather close to coachella. It's comfortable as a 100/night business hotel.

We paid more than 1200 dollars for four nights at this place because it was coachella weekend. This is the literal definition of price gouging which I realize is legal. The problem is if you're going to charge me like a 4-5 star Manhattan hotel I'm going to expect that level of service. The paint was peeling on the walls and the pillows were hard as rocks. There were dead bugs outside the rooms. We were made to stand outside by security in 97 degree heat while checking in. The line was three people long and the lobby was empty. While waiting in line we were constantly being sold on non-super 8 services like vans to and from the venue. There was no explanation or apology for this bizarre treatment. The "free buffet breakfast" as cereal, plastic cups of yogurt, and waffles you had to make yourself. It ended and was locked in a refrigerator promptly at 9am. Asking for milk at 9.02am got me a passive aggressive "Breakfast is over at 9am" from one of the two employees that were cleaning up the second the clock struck the hour. When I came back 15 minutes earlier the following day so I could eat before going to work, I got an un-solicited and sarcastic "you got here on time!" From the same woman. Also, you may be thinking that coachella weekend must have been very trying on these people as drunk college kids are never fun to deal with. However, consider how many people are going to be awake at 8.30AM for a festival that basically doesn't start until noon. There were 6 people eating breakfast maximum each day and all of them were quite cordial.

Pool and evening special were very nice

we usually like staying at embassy suites (ES), the complimentary breakfast and social hour are wonderful and cost effective. Most of the embassy suites stays we have experienced handled this well. This one did not.

The overall feel of the hotel, especially mid-construction, was shabby and dirty. The staff were unavailable at most times, and the breakfast and social hour were more akin to homeless shelter giveaways rather than the quality fare that we have had at other ES. Breakfast was a microwave hot mess. There was a rush of people early and the staff (there was only 1 staff member manning both the cocktail hour and breakfast) couldn't keep up. The construction was noisy and inconvenient, and we should have been notified of construction Before checking in. This was a horrible stay and we will not booking embassy suite stays again. It may be clean and new after the construction, but this experience will move us away from booking them again.

Pretty much everything! Friendly staff, beautifully clean room, and that bed was the most comfortable hotel bed I have ever slept in!

Only thing is that the menu for room service wasn't correct and should be updated. Also I didn't have a remote in my room for the Tv and

Everything that they offer free breakfast

Nothing negative to say

The Mexican restaurant Adobe was really good and they are super dog friendly which was nice!

We switched rooms because our first room smelled like cigars and weed, our second room wasn't much better either. The bathrooms are highly outdated and they don't offer robes or slippers in the rooms which I found odd.

Loved the cozy rooms!!

Staff were very attentive and caring

Slow elevators in building 12 which we stayed in!

The spa was nice - it was my bachelorette party,

Grounds were dirty. Dead bugs in our room and all on balcony. Nobody answered phones when calling from the room - all the lines were mixed up. No sheets for pull out bed.

Great service

Room was not cleaned when we checked in had to call and ask for it to be cleaned again

Nice room. Clean.

Refrigerator in room kept turning on throughout the night and rattled so it was hard to sleep.

The employees were some of the nicest I've experienced anywhere. From the valet, front desk, and wait staff at the pools and restaurants. We got upgraded without asking. I'll definitely be back.

I get that hotels have resort fees now, but at least tell me what it's for. The only thing I could figure out was that it included a couple bottles of Dasani. And $27 for overnight valet parking? Yikes. It's Indian Wells, not NYC.

Excellent Restaurant and Bar Great Location Love the round outdoor covered sofas !!!!! Pool could use some sprucing up.

Resort Fee Outrageous up-charge for a dog ($100)

The room was great - spacious and comfortable

The pool was a little rowdy, not a great place to relax for a romantic weekend

Very quiet, nice pool and jaccuzi. Loved the continental breakfast in the AM! Close to the event site.

Professionalize of staff.

The TV was set low & you couldn't turn up the volume.

Location

cleanliness was not satisfactory. The bedspreads/sheets had stains on them. There was a spider or could of been a crab on the pillow. I itched all night. Remote control was disgusting.