Hotel Viceroy

The hotel offers a complimentary breakfast that has been described as awesome by guests. It includes a variety of food and is served in a pleasant area of the hotel.

Guests have reported that the hotel rooms are outstandingly clean and well-maintained. They have also mentioned that the rooms are spacious and offer a pleasant stay.

The hotel provides a fabulous view of Kanchenjunga from the room window and the sundeck. Additionally, guests have highlighted the open terrace at the rooftop, which offers a fabulous panoramic view, including Kanchenjunga.

The hotel staff is described as efficient, friendly, and more than outstanding by guests. Special mentions have been made for staff members who provided exceptional hospitality and went above and beyond to ensure a pleasant stay.

The high season for the hotel is in May, offering a prime time to experience the fabulous view of Kanchenjunga from the hotel. However, guests have also enjoyed their stay during other times, such as September.

Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.

Guests enjoyed the attic rooms, especially those with balconies offering stunning sunrise views of Kanchenjunga. If available, consider booking these rooms for a memorable experience.

If not opting for the free breakfast, be aware that there may be limited options for ordering breakfast separately. Ensure to clarify the breakfast arrangements at the time of booking to avoid any inconvenience.

The hotel's prime location near the Mall Road provides easy access to various attractions such as Dirdham Temple, Botanical Gardens, and Chowrasta, making it convenient for sightseeing.

Many guests appreciated the helpful and friendly staff, particularly mentioning Mr. Arindam Sen for his exceptional customer service. Engaging with the staff for recommendations and assistance can enhance the overall experience.

While the property exudes a colonial charm, some guests noted that certain room furnishings and fixtures appeared old and in need of refurbishment. Consider this aspect when selecting a room type.

The room cleaning service is typically provided in the morning. Guests should ensure not to miss this schedule, as the cleaning may not be available later in the day.

Some guests reported unexpected charges for items such as complimentary water and bed blankets. It's advisable to clarify any potential additional charges with the hotel to avoid surprises.

Take advantage of the open terrace at the rooftop, offering a fabulous panoramic view, including Kanchenjunga. This can be a great spot to relax and enjoy the surroundings.

The General Manager, Mr. Ali, received praise for his attentive care and handling of guest requests. Seeking recommendations or assistance from him can contribute to a pleasant stay.