Mercure Resort Sanur, The perfect choice for leisure & private or business functions with 189 guest rooms divided 41 traditional cottages surrounded by 5 hectares of tropical gardens and one of Bali's most beautiful, calm & white sand beaches. The resort offers a wide range of activities with a large Beach Front, two pools, tennis court, sea side restaurant, bars, Spa facilities as well as Ballroom & meeting rooms are all available. Located Only 20 minutes away from Ngurah Rai airport.
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Nice hotel, good food, nice location...the beach was dirty and needs to be clean with a group of people every day, the hotel should really employ few full time people to do the job of cleaning the beach from all the dirt that gets whashed up on the shore!
Very relaxing, very polite staff.
Rooms/bathrooms could be a bit cleaner .Not enough etertainment in the evenings.
Staff were very good and polite.
Staff were fantastic, always friendly and smiling. Fantastic location for our family in the gorgeous Sanur. Beautiful pools and good kids club
Our young girls (7 and 8 years) enjoyed the pool....as there seemed to be plenty of other kids to meet. The pathway along upper edge of the beach was great for running (exercise), while the beach itself was not.
The hotel needs a facelift. It seemed a bit threadbare in places....
The friendliness of the staff.Breakfast was very good.
beautifully maintained garden, easy access to beach, good spa, friendly staff
I had booked an additional night (after previously booking 4 nights) via booking.com, however, when I checked in, the hotel had no knowledge of this extension of my stay. That was confusing since booking.com had already confirmed my reservation. The hotel eventually booked me another night, but in a more expensive room.
We enjoyed the proximity to the beach, the huge garden and the set-up of the rooms in individual houses in the local style.
The rooms and especially the bathrooms need to get a good clean and small repairs should be undertaken.
peaceful atmosphere and staff hospitality, and of course the beach.
Breakfast was not included in the rate which was a bit surprising and extra charge for breakfast relatively expensive!