Very bad service for reception
4 stars
Dubai Grand Hotel by Fortune
Damascus St,17th Street,Al Quasis, Dubai, United Arab Emirates
Dubai, United Arab Emirates
See location+971 4263 2555Photos of Dubai Grand Hotel by Fortune
Overview
Dubai hotel in Al Qusais with 3 restaurants and a full-service spa This hotel features 3 restaurants, a full-service spa, and an outdoor pool. Free WiFi in public areas and free self parking are also provided. Additionally, a nightclub, 3 bars/lounges, and a health club are onsite. Dubai Grand Hotel by Fortune offers 149 accommodations with minibars and safes. Rooms open to balconies. Pillowtop beds feature premium bedding. 35-inch flat-screen televisions come with satellite channels. Bathrooms include bathtubs or showers, bathrobes, slippers, and bidets. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and irons/ironing boards can be requested. Recreational amenities at the hotel include an outdoor pool, a health club, and a sauna. The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities at Dubai Grand Hotel by Fortune
- Outdoor pool
- Spa and wellness center
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Coffee machine
- Valet parking
- Free parking
Basics
- Internet
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
- Free Wi-Fi
- Linens
- Towels
- Shampoo
- Adapter
- Body soap
- Towels/sheets (extra fee)
- Trash cans
- Conditioner
Dining
- Electric kettle
- Grocery deliveries
- Packed lunches
- Special diet menus (on request)
- Restaurant
- Bar/Lounge
- Food can be delivered to guest accommodation
- Minibar
- Snack bar
- Breakfast in the room
- Kettle
- Refrigerator
- Coffee machine
- Dining area
Services and conveniences
- ATM on-site
- Business center
- Car rental
- Wake-up service
- Concierge service
- Currency exchange on-site
- Meeting/Banquet facilities
- Room service
- Tour desk
- Key access
- Key card access
- 24hr front desk
- Safety deposit box
- Bottle of water
Bathroom
- Hairdryer
- Bathrobe
- Private bathroom
- Raised toilet
- Shower
- Shower cap
- Additional toilet
- Bathtub
- Spa bath
- Toilet
- Toilet paper
- Toothbrush
General
- Interconnected room(s) available
- Lockers
- Storage available
- Fireplace
- Seating area
- Slippers
- Sofa
- Soundproof rooms
- Telephone
- Carpeted
- Tile/marble floor
Accessibility and suitability
- Entire unit wheelchair accessible
- No smoking
- Designated smoking area
- Increased accessibility
- Roll-in shower
- Elevator
- Accessible by elevator
- Upper floors accessible by elevator
Pool and spa
- Hot tub
- Outdoor pool
- Pool towels
- Pool with a view
- Spa and wellness center
- Massage
- Sauna
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- Pay-per-view channels
- Radio
- Shared lounge/TV area
- TV
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Pants press
- Iron and ironing board
- Tumble dryer
Things to do
- Gift shop
- Evening entertainment
- Beauty salon
- Bowling
- Pool table
- Night club
Family friendly
- Babysitting or child care
- Cribs available
- Kids meals
- Kid-friendly buffet
- Baby safety gates
Parking and transportation
- Free parking
- Private parking
- Airport shuttle
- Valet parking
Bedroom
- Extra-long beds (> 2 meters)
- Socket near the bed
- Alarm clock
- Clothes rack
Outdoor
- Garden
- Terrace/Patio
- Balcony
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
- Safe
Fitness
- Fitness center
Reviews of Dubai Grand Hotel by Fortune
7.5
Good
763 verified ratings
Wonderful
203
Very good
91
Good
126
Okay
79
Fair
70
Mediocre
62
Poor
132
Summary of reviews
Guests say
Guests have reported significant issues with cleanliness and service at the hotel, with many mentioning unpleasant odors and poor reception experiences. Noise from nightclubs also affected sleep quality. However, some guests appreciated the location and amenities, noting the helpfulness of the staff and good food options.AI-Generated from customer reviews
Reviews(3)
Q&A(5)
Tips(10)
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Pros (+) Nothing
Cons (-) Worst experience we ever had in dubai. Stupid people. Arrogant fromt office guys.
Pros (+) Hardly anything. This is not for US business traveller worst than motel 8 on the US interstates. The attraction for people to book is the name Grand. The Grand in Calcutta, India is a way superb hotel. I will never recommend anyone to select this hotel. My return stay on the last week of July is booked at Grand Crystal Palace, Sharjah. Hope this hotel is better.
Cons (-) Nothing at all, not for US traveller of any category be it vacation, business ,leisure or honeymoon.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the amenities offered at Dubai Grand Hotel by Fortune?
The hotel offers a wide range of amenities including daily housekeeping, contactless check-in/check-out, face masks for guests available, physical distancing in dining areas, 24-hour security, and a spa and wellness center.
Are there any nearby attractions close to the hotel?
Yes, the hotel is close to attractions such as Al Mamzar Park, Gold Souq, Dubai Museum, and the Grand Mosque.
What are the common concerns about the hotel's facilities?
Some guests have expressed concerns about the noise from the night clubs affecting their sleep, the limited breakfast options, and the distance to the nearest metro station.
How is the cleanliness and room service at Dubai Grand Hotel by Fortune?
Guests have praised the spacious and clean rooms, as well as the efficient room service. However, some have reported instances where the room was not made and issues with drying clothes.
When is the best time to visit Dubai Grand Hotel by Fortune?
The hotel experiences low season in July and high season in February, so visitors may want to consider these factors when planning their stay.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Road-Facing Room
Some guests recommended choosing a room facing the road to minimize noise disturbance from nearby entertainment venues.
Consider Noise Levels
Several guests mentioned that the hotel is affected by noise from nearby nightclubs and bars, so light sleepers may want to take this into account when booking.
Explore Nearby Dining Options
The hotel is surrounded by numerous Indian restaurants, making it a great choice for food lovers interested in diverse dining experiences.
Check Room Amenities
Some guests suggested checking the room amenities carefully, as there were reports of issues with devices such as satellite TV and hair dryers.
Be Mindful of Music Noise
Guests reported that the hotel's night club plays music until the early hours of the morning, potentially affecting sleep quality.
Consider Transportation Options
While the hotel is not very close to a metro station, guests found it easy to access taxis and buses for transportation.
Engage with Friendly Staff
Many guests praised the hotel staff for their friendliness and helpfulness, particularly mentioning specific staff members who provided exceptional service.
Evaluate Room Views
Some guests recommended requesting a room away from the noise, as the sound from the bars could be heard in certain rooms.
Be Aware of Room Maintenance
Some guests encountered maintenance issues with room doors and furniture, so it may be helpful to check the condition of the room upon arrival.
Value for Money
Several guests highlighted the hotel's value for money, making it a good choice for budget-conscious travelers.
Location
Damascus St,17th Street,Al Quasis, Dubai
What's nearby
- Port Saeed3.5 mi
- Dubai Festival City3.9 mi
- Dubai Creek4.1 mi
- Oud Metha4.9 mi
- Al Karama5 mi
- Dubai City Centre5.3 mi
- Trade Centre 17.1 mi
- Dubai International Financial Centre7.4 mi
- Dubai Mall8.2 mi
- Sheikh Zayed Road8.3 mi
- The Address Downtown Dubai8.4 mi
- Burj Khalifa8.5 mi
Policies
Check-in/Check-out | Check in anytime after 2:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Dubai Grand Hotel by Fortune
Low season | August |
|---|---|
High season | February |
Average price (weeknight) | $96 |
Average price (weekend night) | $101 |
When to book a room at Dubai Grand Hotel by Fortune
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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Value for money | 7.7 |
|---|---|
Distance to city center | 8.5 mi |
Nearest Airport | Dubai Intl |
Distance to airport | 1.8 mi |
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