The food was ok in the pub next door
Rooms run down and need refurb, need new tv's
the food on offer in the restuarant was excellent. especially the carvery everyday
Standard of room for price paid, ease of parking and access. Simple booking in procedures and also check out.
Standard of catering at breakfast and dinner was not as good as when I stayed before.Prefer buffet breakfast although service staff were very giood
Price, cleanliness of room and quality of breakfast served
Receptionist stood outside the hotel smoking! Only 4 channels available on tv
The location was good for Dunstable and the surrounding area, security cameras gave confidence that the car parking facilities were safe.
The hotel fire escape doors at the rear of the building were often left open, this did not give confidence that access to the rooms was restricted to guests only, poor security.
Close proximity to meeting the next day.
Arrived too late to have dinner, not offered any other food as substitute. Had 1/2" thick pillow & told no other additional pillows available. Room so small it was like sleeping in a cupboard. Breakfast cooked all at once so fried eggs looked as if kept warm for the previous 2 hours - asked for a fresh egg to be cooked but told that was not possible. My stay was altogether a bad experience.
The rooms are very nice, clean, facilities good. Bright and airy, plenty of parking. No problems what so ever!!!!
Breakfast could be worked on....slightly unorganised...but ok.
Upon arrival, the hotel had not booked the correct number of rooms for my party. They admitted this was due to an internal administrative error (not related to www.booking.com). After a 10 minute wait in reception they managed to find a spare room which we could utilise. However, just after midnight, a woman let herself into this room where one of my party was asleep in bed insisting it was her room. My friend attempted to call reception to try and sort the matter out but there was no response. When this matter was raised with reception the following morning, no explanation was offered and we received no apology.
Friendly and helpful staff
Receptionist was really helpfull, organisied taxi for early in the morning and iron & iron board so that I could press my clothes
Bar stuff unhelpfull- arrived at 9,02pm but while they had food on Display I was told the kitchen was closed. Best offer was to ring a "take-away"!!!!!!!!!!