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The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
How is the cleanliness of the hotel rooms and common areas?
Guests have mentioned that the rooms were clean and fresh, and the staff was friendly. However, some reviews highlighted concerns about cleanliness, such as bed bugs, cockroaches, and dirty kitchen items. The hotel should address these issues to ensure a consistently clean environment.
What are the common concerns about the hotel's facilities and amenities?
Some guests reported issues with the maintenance of facilities, including broken door frames, lack of hot water, non-functional TVs, and leaking bathtubs. Additionally, there were complaints about the lack of cutlery, unconnected TVs, and poor housekeeping. The hotel should improve its maintenance and housekeeping to enhance the guest experience.
Are there any positive comments about the hotel's location and nearby attractions?
Guests appreciated the hotel's proximity to restaurants, the beach, and shops, as well as the sea view. However, concerns were raised about the overcharging of guests, poor housekeeping, and outdated facilities. The hotel should ensure that the location's potential is maximized by addressing these issues.
How are the beds and bedding quality at the hotel?
While some guests found the beds comfortable and the rooms spacious, others expressed concerns about filthy bedding, bed bugs, and uncomfortable beds. The hotel should prioritize maintaining high standards of bedding quality and cleanliness to ensure a comfortable stay for all guests.
What are the guests' opinions about the hotel's customer service and staff?
Guests appreciated the friendly staff and fast responses to complaints. However, there were complaints about rude behavior from the security manager, unhelpful receptionists, and poor cleaning services. The hotel should focus on consistent and courteous customer service to enhance the overall guest experience.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with Sea View
Several guests praised the sea views from the rooms, so consider choosing a room with a sea view for a more enjoyable stay.
Check Room Amenities
Some guests mentioned that the kitchen was short of utensils, so it's advisable to check the room amenities and kitchen supplies upon arrival to ensure everything needed is available.
Be Mindful of Cleanliness
Several guests reported issues with cleanliness, including cockroaches and bedbugs, so it's recommended to be mindful of this aspect and address any concerns with the staff promptly.
Consider Nearby Attractions
The hotel's proximity to attractions like Durban Funworld and uShaka Marine World makes it convenient for guests to explore nearby places, so consider planning visits to these attractions during the stay.
Verify Room Readiness
A few guests experienced delays in getting their rooms ready, so it's advisable to verify the room's readiness upon arrival to avoid any inconvenience.
Address Maintenance Concerns
Some guests mentioned maintenance issues such as broken shower and TV, so it's recommended to promptly address any maintenance concerns with the hotel staff for a more comfortable stay.
Be Aware of Parking Situation
Guests reported issues with parking, including not getting the paid parking, so it's advisable to confirm the parking situation and address any discrepancies with the hotel staff.
Consider Room Change if Necessary
In case of issues with the initial room, consider requesting a room change, as some guests reported being moved to another room to address concerns with the initial accommodation.
Address Security Concerns
A few guests reported security-related issues, so it's advisable to address any security concerns with the hotel staff to ensure a safe and secure stay.
Plan for Self-Catering
As some guests mentioned uncertainty about breakfast availability, it's advisable to plan for self-catering and clarify any meal-related queries with the hotel in advance.
Check-in/Check-out | Check in anytime after 2:00 PM, check out anytime before 10:30 AM |
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Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Seaboard Hotel & Holiday Apartments is located at 577 Mahatma Gandhi Road , South Beach, 0.4 miles from the center of Durban. Durban Funworld is the closest landmark to Seaboard Hotel & Holiday Apartments.
Check-in time is 2:00 PM and check-out time is 10:30 AM at Seaboard Hotel & Holiday Apartments.
Seaboard Hotel & Holiday Apartments is 6.1 miles from Durban Virginia. Seaboard Hotel & Holiday Apartments is 17.9 miles from Durban King Shaka Intl.
KAYAK scours the web for all room deals available at Seaboard Hotel & Holiday Apartments in Durban and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Seaboard Hotel & Holiday Apartments and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Seaboard Hotel & Holiday Apartments.
Value for money | 5.4 |
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Distance to city center | 0.4 mi |
Nearest Airport | Durban King Shaka Intl |
Distance to airport | 17.9 mi |