Seaboard Hotel & Holiday Apartments

Guests have mentioned that the rooms were clean and fresh, and the staff was friendly. However, some reviews highlighted concerns about cleanliness, such as bed bugs, cockroaches, and dirty kitchen items. The hotel should address these issues to ensure a consistently clean environment.

Some guests reported issues with the maintenance of facilities, including broken door frames, lack of hot water, non-functional TVs, and leaking bathtubs. Additionally, there were complaints about the lack of cutlery, unconnected TVs, and poor housekeeping. The hotel should improve its maintenance and housekeeping to enhance the guest experience.

Guests appreciated the hotel's proximity to restaurants, the beach, and shops, as well as the sea view. However, concerns were raised about the overcharging of guests, poor housekeeping, and outdated facilities. The hotel should ensure that the location's potential is maximized by addressing these issues.

While some guests found the beds comfortable and the rooms spacious, others expressed concerns about filthy bedding, bed bugs, and uncomfortable beds. The hotel should prioritize maintaining high standards of bedding quality and cleanliness to ensure a comfortable stay for all guests.

Guests appreciated the friendly staff and fast responses to complaints. However, there were complaints about rude behavior from the security manager, unhelpful receptionists, and poor cleaning services. The hotel should focus on consistent and courteous customer service to enhance the overall guest experience.

Several guests praised the sea views from the rooms, so consider choosing a room with a sea view for a more enjoyable stay.

Some guests mentioned that the kitchen was short of utensils, so it's advisable to check the room amenities and kitchen supplies upon arrival to ensure everything needed is available.

Several guests reported issues with cleanliness, including cockroaches and bedbugs, so it's recommended to be mindful of this aspect and address any concerns with the staff promptly.

The hotel's proximity to attractions like Durban Funworld and uShaka Marine World makes it convenient for guests to explore nearby places, so consider planning visits to these attractions during the stay.

A few guests experienced delays in getting their rooms ready, so it's advisable to verify the room's readiness upon arrival to avoid any inconvenience.

Some guests mentioned maintenance issues such as broken shower and TV, so it's recommended to promptly address any maintenance concerns with the hotel staff for a more comfortable stay.

Guests reported issues with parking, including not getting the paid parking, so it's advisable to confirm the parking situation and address any discrepancies with the hotel staff.

In case of issues with the initial room, consider requesting a room change, as some guests reported being moved to another room to address concerns with the initial accommodation.

A few guests reported security-related issues, so it's advisable to address any security concerns with the hotel staff to ensure a safe and secure stay.

As some guests mentioned uncertainty about breakfast availability, it's advisable to plan for self-catering and clarify any meal-related queries with the hotel in advance.