Hotel&Spa Stary Dziwnów basen swimming pool

The breakfast at the hotel is described as tasty, variable, and absolutely lovely by guests. However, some reviewers mentioned that there were limited fruit options and a lack of information about allergens, especially for foreign visitors.

Guests have mentioned that the hotel is clean, but some have pointed out issues with the cleaning service, such as dirty bathrobes being presented as new and dirty corridor carpets. Additionally, some guests noted that the facilities are a bit old and dusty.

The spa area is described as small, cute, and clean by guests. It includes a pool, jacuzzi, steam room, and sauna. However, some guests mentioned that the spa area was small and that massage appointments need to be reserved in advance.

The hotel is pet-friendly, and some guests mentioned that there was no extra charge for bringing a dog. However, there were conflicting experiences, as some guests were asked to pay for their dog while others were not.

The hotel offers private parking, which guests have described as great and convenient. However, there were conflicting experiences, as some guests were asked to pay for parking while others were not.

Some guests found the breakfast lacking information about allergens, especially for foreign visitors, and encountered some unusual fish dishes. Providing clear allergen information and options would enhance the breakfast experience.

Non-Polish speaking guests may face challenges, as mentioned by a reviewer. Offering language assistance or multilingual staff could improve the overall guest experience.

Guests were dissatisfied with the cleaning service, particularly regarding the handling of used bathrobes. Ensuring clear communication about hotel policies, such as bathrobe usage and replacement, is essential to avoid guest dissatisfaction.

Some guests noted that the breakfast buffet lacked variety and timely replenishment of food items. Ensuring a wider selection and prompt replenishment, including fruit options, would enhance the breakfast experience.

Several guests mentioned a funny smell and dirty corridor carpets. Taking steps to address these concerns, such as thorough cleaning and odor control, would significantly improve the overall impression of the hotel.

Some guests found the room decor to be old-fashioned, and the lack of a modern look was highlighted. Considering a room decor update could enhance guest satisfaction, especially for those seeking a more contemporary ambiance.

Guests reported difficulty in securing massage appointments due to limited availability. Implementing a more efficient appointment system or increasing capacity could improve access to spa services for guests.

A guest mentioned the absence of bacon at the buffet breakfast. Considering adding bacon to the breakfast offerings could cater to guests seeking a wider variety of breakfast options.

Discrepancies in the pet policy, as noted by a guest, can lead to confusion and dissatisfaction. Ensuring a clear and consistent pet policy for all guests would prevent misunderstandings.

Guests mentioned consistently cold water in the pool showers. Ensuring a comfortable water temperature in the pool area would contribute to a more enjoyable experience for guests.