Guest reviews
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All Reviews
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Overall Rating
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9.2 "World class service."9.8 "98% found the
staff to be very friendly ." 8.9 "89% thought theservice was very professional ." 10.0 "100% said theconcierge service was amazing ." 8.6 "86% found therestaurant service to be one of the best ." 9.0 "Management was excellent , said 90%." 7.0 "Lovely bar service , according to 70%." 10.0 "100% wereimpressed by the valet service ." -
9.0 "Terrific location."9.7 "97%
liked the proximity to sightseeing ." 9.1 "91% thought it waseasy to get to the train station ." 10.0 "100%enjoyed the restaurants & bars nearby ." 9.0 "Near to public transport , according to 90%." 8.2 "82%liked the proximity to shopping ." -
8.7 "Very nice wellness & sports facilities."9.9 "
top-notch fitness area , thought 99%." 8.0 "80%loved the sauna ." 9.3 "93% said thatwellness & sports facilities were clean ." -
8.7 "Pool is good."9.1 "
Clean pool , said 91%." -
7.0 "Nice rooms."8.2 "82% said the
beds were comfortable ." 9.5 "95% thoughtrooms were spacious ." 8.4 "84% liked thebig bathroom ." -
6.8 "Breakfast is mediocre."
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4.3 "Value below average."0.9 "91% said the
breakfast was too expensive ." 3.3 "Theprice was too high for 67%." -
2.1 "Disappointing internet connection."1.2 "88% said the
wifi quality was bad ."
Overall Rating
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9.3 "World class service."9.9 "99% found the
staff to be very friendly ." 8.5 "85% said thereception staff was great ." 8.8 "88% thought theservice was very professional ." 10.0 "100% said theconcierge service was amazing ." 8.2 "82% found therestaurant service to be one of the best ." -
9.2 "Terrific location."9.7 "97%
liked the proximity to sightseeing ." 9.1 "City centre within easy reach , said 91%." 10.0 "100%enjoyed the restaurants & bars nearby ." 7.7 "77%liked the proximity to shopping ." -
8.5 "Pool is good."
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8.4 "Very nice wellness & sports facilities."7.9 "79%
loved the sauna ." 9.8 "top-notch fitness area , thought 98%." -
7.0 "Good breakfast."
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6.9 "Rooms are ok."5.8 "For only 58%, the
bathroom was ok ." 5.2 "Only 52% thought theshower was ok ." 6.7 "67% said theview was so-so ." 5.2 "Only 52% said therooms were modern ." 5.5 "For only 55%, thetv was ok ." -
4.4 "Value below average."0.8 "92% said the
breakfast was too expensive ." 3.3 "Theprice was too high for 67%." -
2.1 "Disappointing internet connection."1.3 "87% said the
wifi quality was bad ."
Overall Rating
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9.1 "Terrific location."9.6 "96%
liked the proximity to sightseeing ." -
9.0 "World class service."9.7 "97% found the
staff to be very friendly ." 8.8 "88% thought theservice was very professional ." 10.0 "100% said theconcierge service was amazing ." -
8.8 "Very nice wellness & sports facilities."
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8.8 "Pool is good."
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6.8 "Breakfast is mediocre."
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6.8 "Rooms are ok."5.8 "For only 58%, the
bathroom was ok ." 5.3 "Only 53% thought theshower was ok ." -
4.3 "Value below average."
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2.4 "Disappointing internet connection."1.4 "86% said the
wifi quality was bad ."
Overall Rating
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9.2 "World class service."
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9.2 "Terrific location."
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7.2 "Tasty food."
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7.0 "Nice rooms."
Overall Rating
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9.2 "World class service."9.9 "99% found the
staff to be very friendly ." 9.0 "90% thought theservice was very professional ." -
8.8 "Location is great."
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8.7 "Very nice wellness & sports facilities."9.9 "
top-notch fitness area , thought 99%." -
8.4 "Comfort level is high."8.4 "84% said the
beds were comfortable ." 9.6 "96% thoughtrooms were spacious ." -
6.9 "Bar is ok."
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6.3 "Breakfast is mediocre."
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6.3 "Rooms are ok."5.6 "For only 56%, the
bathroom was ok ." 5.2 "Only 52% thought theshower was ok ." -
4.2 "Value below average."
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2.1 "Disappointing internet connection."1.1 "89% said the
wifi quality was bad ."
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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4.7review from
Easy check in, size of room, temperature settings in room. Rooms in need of an update, a little bit out of the way.
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6.0review from
Very clean & comfortable hotel. Friendly & efficient staff Location was a little further out than originally thought..
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7.0review from
the friendlyness of all staff from reception to cleanres. This made our stay the use of leisure facilities. The pool area could do with a little re furb
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7.0review from
The room was very comfortable and quiet, the staff were very pleasant and helpful.
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5.0review from
Being able to use the swimming pool and gym We have stayed here about five times before and have always had a twin room on the Scottish Parliament side of the hotel but this time we were in a double on the other side which we found darker and a little bit noisier. We are used to a bigger bed at home and because of the size of the duvet we needed to put the bedspread across the other way and tuck it in, otherwise there was a draught on our legs. I think possibly when we booked there was only the option of a double room rather than a twin.
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8.0review from
The friendly/helpful approach displayed by all concerned..Next time there is no choice Macdonald without fail - well done
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6.4review from
very helpful staff The £3.50 tray charge on room service was a bit much
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8.0review from
The location, very central. Staff very helpful no requirment to find a parking space!!
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8.0review from
The hotel staff were the most pleasant I have ever encountered, they were all lovely, which makes for a wonderful stay. No
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8.0review from
the meal was excellent!
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8.0review from
The friendly/helpful approach displayed by all concerned..Next time there is no choice Macdonald without fail - well done
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8.0review from
The location, very central. Staff very helpful no requirment to find a parking space!!
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8.0review from
The hotel staff were the most pleasant I have ever encountered, they were all lovely, which makes for a wonderful stay. No
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8.0review from
the meal was excellent!
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4.7review from
Easy check in, size of room, temperature settings in room. Rooms in need of an update, a little bit out of the way.
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6.0review from
Very clean & comfortable hotel. Friendly & efficient staff Location was a little further out than originally thought..
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5.0review from
Being able to use the swimming pool and gym We have stayed here about five times before and have always had a twin room on the Scottish Parliament side of the hotel but this time we were in a double on the other side which we found darker and a little bit noisier. We are used to a bigger bed at home and because of the size of the duvet we needed to put the bedspread across the other way and tuck it in, otherwise there was a draught on our legs. I think possibly when we booked there was only the option of a double room rather than a twin.
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6.4review from
very helpful staff The £3.50 tray charge on room service was a bit much
