Kitchen
Parking and transportation
Bathroom
Laundry
General
Services and conveniences
Basics
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They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the highlights of the hotel's location?
The hotel is conveniently located near Haymarket train station, with easy access to public transport and various attractions such as the Scottish National Gallery of Modern Art and Edinburgh Castle.
What amenities are available in the rooms?
The rooms are equipped with a fridge, kettle, and tea/coffee facilities, providing convenience and comfort for guests during their stay.
How is the hotel's customer service?
The staff are described as lovely, helpful, and accommodating, providing assistance to guests and enhancing their overall experience.
What practical facilities are available in the hotel's communal area?
Guests can enjoy the use of a coffee machine, as well as a spacious and comfortable living room for relaxation and socializing.
What are the common concerns about the hotel's check-in process?
Some guests have expressed difficulties with the virtual key system and the lack of on-premise staff, suggesting the need for improvements in the check-in and emergency support processes.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room on a Higher Floor
Some guests recommended choosing a room on a higher floor to avoid noise and to enjoy a quieter stay.
Consider Bringing a Backup Key
As the hotel uses a digital key system, some guests suggested having a backup plan in case of phone loss or technical issues.
Check for Mold in the Bathroom
Several guests mentioned issues with mold in the bathrooms, so it's advisable to check the bathroom thoroughly upon arrival.
Be Prepared for Self-Service
The hotel operates without on-site staff, so guests should be prepared for a self-service experience, including using digital keys for access.
Request Extra Bedding in Advance
If you are concerned about room temperature, consider requesting extra bedding in advance to ensure a comfortable stay.
Check for Room Maintenance Issues
Some guests reported maintenance issues such as poor sound insulation and malfunctioning locks, so it's advisable to check the room upon arrival.
Bring Toiletries and Essentials
Guests noted that there was no refill of toiletries and mentioned the need for additional essentials, so consider bringing your own supplies.
Be Mindful of Basement Rooms
Guests staying in basement rooms found them dark, so it's worth considering this when choosing a room.
Consider Bringing a Mobile Charger
Since the digital access system relies on a smartphone, it's advisable to have a fully charged mobile phone or a portable charger.
Check for Cleanliness Upon Arrival
Some guests reported cleanliness issues, so it's advisable to check the room thoroughly upon arrival.
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Value for money | 6.6 |
|---|---|
Distance to city center | 1.0 mi |
Nearest Airport | Edinburgh Turnhouse |
Distance to airport | 5.9 mi |