Hotel Mon Ami

Guests have praised the great food at Hotel Mon Ami, and the restaurant offers a superb dining experience with a good selection of wine.

Some guests have mentioned that the bathroom needs an update, the Wi-Fi may not work inside the room, and the staff approach was very basic.

Hotel Mon Ami is one of the very few hotels with a swimming pier, offering warm and crystal-clear water at Lago Peten Itza, creating a paradise-like experience.

The staff and owner are described as amazing, always laughing and happy to help, creating a pleasant and welcoming atmosphere for guests.

Hotel Mon Ami is a good choice for a visit to Tikal, offering a very relaxed atmosphere and a beautiful location by the lake, making it a great place to rest before and after exploring Tikal.

Consider booking a bungalow with its own bathroom and air conditioning for a comfortable stay, as some guests found these rooms to be a good choice with comfortable beds and a private terrace.

The hotel's location is perfect for visiting Tikal, making it a convenient choice for travelers interested in exploring the area.

While the food in the hotel's restaurant was praised by many guests, some found the breakfast not to be good value for money, and additional charges for coffee or tea were unexpected. Consider exploring local dining options for a varied experience.

The owner and staff were highlighted for their friendliness and helpfulness, contributing to a positive guest experience. However, a few guests mentioned that the staff's communication and responsiveness could be improved.

Take advantage of the hotel's unique feature of having its own pier on the lake, providing a beautiful setting for relaxation and enjoying the warm, crystal-clear waters of Lago Peten Itza.

Some guests recommended checking the room amenities upon arrival, as a few experienced issues such as poor water pressure, malfunctioning air conditioning, and outdated bathroom facilities.

Travelers with their own car can make use of the hotel's parking space, while those relying on public transport can easily access the hotel via a collectivo, providing convenient options for different travel preferences.

The hotel's adherence to safety protocols, including contactless check-in/check-out and the use of effective cleaning chemicals, was appreciated by guests, contributing to a sense of security during their stay.

Guests enjoyed the serene atmosphere and the hotel's proximity to the lake, particularly highlighting the private deck and the opportunity to watch the sunset from the dock.

Some guests found that the staff's language proficiency and communication could be improved, suggesting that efforts to enhance language skills and responsiveness would contribute to a more seamless guest experience.