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They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Several guests mentioned the spectacular views from the rooms, especially those facing the surrounding landscape, Ella Rock, and the railway tracks.
While the hotel offers a peaceful and relaxing atmosphere, it is important to note that it is a bit outside Ella town, approximately a 10-15 minute drive with steep roads. However, the location is close to the Organic Tea Plantation and a short walk to a nice waterfall.
Guests appreciated the exceptional service and hospitality of the owner and staff, who were described as friendly, helpful, and accommodating. The owner was particularly praised for going out of his way to assist guests, offering rides into town, and providing valuable advice and tips.
The hotel's food received high praise, with guests highlighting the delicious and varied breakfast options, including local and Western choices. The in-house chef was commended for cooking wonderful meals, and the restaurant's glass-walled area allowed guests to enjoy fabulous views of the Ella mountains while dining.
The hotel's location near the Kithalella station was appreciated by guests arriving by train, offering convenience for those seeking easy access to transportation. However, it's important to note that the hotel is a short drive from Ella town.
Guests enjoyed the peaceful and lovely location of the hotel, with beautiful panoramic views and an abundance of wildlife in the surrounding area.
As the hotel is close to nature, guests advised keeping the balcony doors shut at night and covering the ends of the door with a towel or blanket to prevent unexpected lizard guests in the room.
Several guests found the hotel to be a great value for money, with clean rooms, comfortable beds, and an overall pleasant experience.
While the location was accessible by van, some guests found the narrow streets and limited signs confusing. Additionally, it was noted that the hotel staff were accommodating in guiding drivers to the location.
Some guests mentioned encountering insects in the room, particularly at night, and suggested being prepared to deal with them, especially for those not accustomed to such environments.