Overview

Mercure Exeter Southgate Hotel
Top Business Hotel

Southernhay East, Exeter, EX1 1QF, United Kingdom
+44 139 241 2812

$101+

Overall guest ratings

8.7/10 Excellent
Based on 2,392 reviews

Review highlights

  • 9.2
  • 9.0
  • 6.6
  • 6.4

Good to know

  • Spacious rooms
  • Professional service
  • Friendly service
  • Near city centre

Nearby

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    About

    The Mercure Exeter Southgate Hotel is a contemporary 4-star hotel and supremely located in the heart of Exeter. Within walking distance to all the main attractions and the city centre, the Exeter Southgate Hotel is perfect for a city break. Whether you are coming for business or for leisure, the Southgate Hotel will cater for you with meeting and conference rooms. Enjoy yourself at the Spa with heated pool, sauna and fitness room when you visit Exeter with us, Parking charged at 12GBP per day

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    Amenities

    • Fitness center
    • Free Wi-Fi
    • Facilities for Disabled Guests
    • Internet
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Hot tub
    • Indoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Designated smoking area
    • Storage available
    • Terrace/Patio
    • Pets not allowed
    • Parking (surcharge)
    • Wedding services
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    Reviews

    Guest reviews of Mercure Exeter Southgate Hotel

    Overall Rating

    8.7 Excellent
    Based on 2,392 reviews
    • 9.2 "Terrific location."
      10.0 "City centre within easy reach, said 100%."
      9.7 "97% liked the proximity to sightseeing."
      9.8 "98% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "Easily accessible by car, said 100%."
    • 9.0 "Excellent wellness & sports facilities."
      9.2 "top-notch fitness area, thought 92%."
      9.4 "94% loved the sauna."
    • 9.0 "Excellent pool."
      7.3 "Clean pool, said 73%."
    • 8.7 "Great service."
      9.5 "95% found the staff to be very friendly."
      8.2 "82% said the reception staff was great."
      8.0 "80% thought the service was very professional."
      8.1 "Housekeeping was great, according to 81%."
      8.2 "82% were happy with the room service."
    • 8.6 "Very good internet connection."
      8.5 "85% said the wifi quality was great."
    • 6.6 "Food is average."
      5.4 "Only 54% were satisfied with the menu."
      5.3 "Desserts were ok, said 53%."
    • 6.4 "Rooms are ok."
      6.5 "Beds were acceptable for 65%."
      5.5 "Only 55% said rooms were clean enough."
    • 6.0 "Average cleanliness."
      5.5 "Only 55% said rooms were clean enough."
    • 4.6 "Value below average."
      3.4 "66% said the breakfast was too expensive."
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    Overall Rating

    8.7 Excellent
    Based on 1,554 reviews
    • 9.2 "Terrific location."
      10.0 "City centre within easy reach, said 100%."
      9.7 "97% liked the proximity to sightseeing."
      9.8 "98% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 9.0 "Excellent wellness & sports facilities."
      9.2 "top-notch fitness area, thought 92%."
      9.4 "94% loved the sauna."
    • 9.0 "Excellent pool."
      7.4 "Clean pool, said 74%."
    • 8.7 "Great service."
      9.5 "95% found the staff to be very friendly."
      8.3 "83% said the reception staff was great."
      7.9 "79% thought the service was very professional."
      8.3 "Housekeeping was great, according to 83%."
      8.4 "84% were happy with the room service."
    • 8.6 "Very good internet connection."
      8.4 "84% said the wifi quality was great."
    • 6.6 "Rooms are ok."
      6.7 "Beds were acceptable for 67%."
      5.8 "Only 58% said rooms were clean enough."
    • 6.3 "Average cleanliness."
      5.8 "Only 58% said rooms were clean enough."
    • 6.3 "Food is average."
      5.6 "Only 56% were satisfied with the menu."
      6.6 "Side dishes were satisfying, according to only 66%."
      5.1 "Desserts were ok, said 51%."
      6.3 "The price was ok for 63%."
    • 4.5 "Value below average."
      3.5 "65% said the breakfast was too expensive."
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    Overall Rating

    8.7 Excellent
    Based on 406 reviews
    • 9.2 "Terrific location."
      10.0 "City centre within easy reach, said 100%."
    • 9.1 "Excellent wellness & sports facilities."
      9.3 "top-notch fitness area, thought 93%."
    • 8.9 "Pool is good."
    • 8.4 "Great service."
      9.3 "93% found the staff to be very friendly."
      7.9 "79% said the reception staff was great."
    • 8.2 "Breakfast is good."
    • 6.1 "Rooms are ok."
      6.2 "Beds were acceptable for 62%."
      5.4 "Only 54% said rooms were clean enough."
      6.8 "For only 68%, the bathroom was ok."
    • 6.0 "Average comfort."
      6.2 "Beds were acceptable for 62%."
      5.6 "For only 56%, the noise level was all right."
    • 5.9 "Average cleanliness."
      5.4 "Only 54% said rooms were clean enough."
    • 4.7 "Value below average."
      3.2 "68% said the breakfast was too expensive."
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    Overall Rating

    8.3 Excellent
    Based on 47 reviews
    • 9.2 "Terrific location."
    • 8.2 "Great service."
    • 7.6 "Good breakfast."
    • 6.2 "Rooms are ok."
    • 6.2 "Average cleanliness."
    • 5.0 "Average value."

    Overall Rating

    8.4 Excellent
    Based on 382 reviews
    • 9.3 "Terrific location."
      10.0 "City centre within easy reach, said 100%."
    • 8.9 "Very nice wellness & sports facilities."
      9.1 "top-notch fitness area, thought 91%."
    • 8.9 "Pool is good."
    • 8.5 "Great service."
      9.4 "94% found the staff to be very friendly."
      8.2 "82% said the reception staff was great."
      8.0 "80% thought the service was very professional."
    • 8.0 "Breakfast is good."
    • 6.5 "Food is average."
    • 6.0 "Average comfort."
      6.4 "Beds were acceptable for 64%."
      5.5 "For only 55%, the noise level was all right."
    • 5.5 "Rooms are ok."
      6.4 "Beds were acceptable for 64%."
    • 5.3 "Average cleanliness."
    • 4.8 "Value below average."
      4.0 "60% said the breakfast was too expensive."
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    Hotel type
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Business Hotel
    Guests recommend this hotel for business travelers.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Spacious rooms"
    "Professional service"
    "Friendly service"
    "Near city centre"
    data provided by TrustYou

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